Crosstown Chrysler Dodge Jeep Ram

Great Experience Brad restored my faith that it is possible to get exactly what you want without any hassle. Thanks, Brad for an awesome vehicle! You made the process Brad restored my faith that it is possible to get exactly what you want without any hassle. Thanks, Brad for an awesome vehicle! You made the process simple and rewarding. More

We are so very pleased with our experience and our new Jeep Everyone is going to laugh but this is going to be a typical Manny Hanna type of review, we walked no intention to buy, we walked out with paper work Everyone is going to laugh but this is going to be a typical Manny Hanna type of review, we walked no intention to buy, we walked out with paper work signed to pick up our new Jeep Cherokee in a week(our timeline choice due to additions we wanted on the vehicle). Manny was amazing, he had answers to our questions on the spot, he focused in on what mattered to us on the vehicle we wanted (we had already researched up the Jeep online). So far in a little over 6 days we have 700km on the new Jeep and it is stellar, mileage, comfort, we got everything we needed in our new vehicle thanks to Manny. Manny accomplished in a little over 1.5 hours what took the last dealer 3. Manny tracked down a vehicle that was still coming in to the dealership on delivery on a Friday of a long weekend no less. after the Vehicle had landed Manny insisted we come look at it before any one had a chance to touch it and I quote " I want to make sure it is exactly what you want and nobody touch it's yours you be the first." Brittany was a magnificent bonus to this deal, she went above and beyond to explain the paper work to myself and my wife. Not only did she do that she explained a few things on the paper work of my trade in that allowed me to get a return on funds that I am now able to put towards items on my new Jeep Cherokee. If you are looking at a Chrysler, Jeep, Dodge product I cannot tell you enough times, go talk to Manny he is amazing sales person, low stress straight forward, no hassles. Even if you were just looking just like I was. More

Crosstown quality service you can trust Amazing service as always at crosstown!! Mike Ryan especially was amazing and kept me updated on the status of my vehicle while it was in the shop. I Amazing service as always at crosstown!! Mike Ryan especially was amazing and kept me updated on the status of my vehicle while it was in the shop. I really appreciate that he truly cared about the quality of the work and customer service. It's not often you find a shop you can trust and know they have your best interest at heart. They even had it ready earlier than expected, I was in and out so quick which was extremely convenient. I have used their shuttle service in the past and loved how easy it was to get a ride to and from crosstown when I had to drop off my vehicle. Crosstown is the best! Wouldn't buy a vehicle or get it serviced anywhere else. People you can trust and quality service always! More

Mike Ryan Mike listened to the vehicle problems. He very clearly articulated possible causes. He was patient and very helpfull! Thank you, Mike, for putting the Mike listened to the vehicle problems. He very clearly articulated possible causes. He was patient and very helpfull! Thank you, Mike, for putting the customer first! More

Go to crosstown for a honest car/truck buying experience !! Thank you Marko and Manny for helping me find my brand new 2014 dodge sport .right when i came to the dealer ship everyone was so friendly and wanting Thank you Marko and Manny for helping me find my brand new 2014 dodge sport .right when i came to the dealer ship everyone was so friendly and wanting to help . Manny helped me find my dream truck with every option i was wanting and at a great price .Marko helped me with my financing and helping me get the best rate and making it work for me . i will recommend coming to crosstown to everyone i know looking for a new vehicle . everyone is so friendly ,the prices are great and the quality of work is awesome they won't try to waste your time and they are very honest people not trying to scam you for the top dollar .Thank you Manny and Marko for helping me find my dream truck and making it work . More

Distracted at work nearly kills brand new engine I have left out the name of the service rep as i am not sure if the name on the paper work is the name of the gentleman who serviced our Jeep. I sh I have left out the name of the service rep as i am not sure if the name on the paper work is the name of the gentleman who serviced our Jeep. I should be very clear and indicate that this review is for the quick service lube/oil center and not the general service area. The fellow servicing our Jeep was distracted from the start and did not seem sure of himself but i gave him the benefit of the doubt and sat patiently while he did his work. Please keep in mind this was for a basic filter and oil change. Service was fair up until the end when the fellow asked my wife, who was in the driver seat, to turn the engine on. The hair on the back of my neck stood straight up and my stomach got that sinking feeling. the Engine kicked over and immediately sounded rough. I looked to the dash to see the low oil light..and that's when it hit me.. he had forgotten to fill the oil after draining it. The service fellow, remembering his mistake. yelped for us to turn off the engine. Now I realize mistakes are made and everyone is human, but this kind of basic oversight is just fatal and could have potentially killed my brand new 2014 jeep Cherokee. Points to note, my wife had been out of the vehicle and I had been answering a call from family during some of the work being done. I do not expect that I need to keep a constant vigil on a service tech for something as basic as an oil change!!!. The engine was running for less than 10 seconds without oil and I have high hopes there was no damage done but I will NOT be going back to Crosstown for service period end of story. Please note that I have the utmost respect for the sales staff.. there made our purchase a dream.. would/will buy from them again, just wont go near the service. More

Service centre I took my 2012 Dodge Ram 1500 5.7 Hemi truck in for the 50,000km service and had a few difficult moments, the shuttle service left a little late which I took my 2012 Dodge Ram 1500 5.7 Hemi truck in for the 50,000km service and had a few difficult moments, the shuttle service left a little late which in turn got me to work late. The next driver that picked me up at work was 25 minutes late picking me up and during our drive back to Crosstown the shuttle service driver experienced a flat tire on the Whitemud drive. So I called Mike and he stated to me that he would wait for me until I got back and had my truck and he did. As we were going over the paperwork I noticed there was an error in the invoice as I was charged for work I did not receive and Mike worked it out with a credit note. I find now my truck does not have the same power it had before the service and I mentioned it to Mike that since the spark plugs were changed my truck hesitates and the power is less then before. He will book my truck in to be corrected. Having Mike as my service adviser has made my experience a little better but the Service dept and the billing dept need some serious improvement as I expect my vehicle to run better after service then it did before service and I want to see more accurate invoices and not be charged for work I did not receive. Thank you. More

New Truck Purchase!!! Drove into Crosstown for the first time today and met up with Colin Dzurka in the parking lot. Very easygoing, non aggressive and easy to deal with, Drove into Crosstown for the first time today and met up with Colin Dzurka in the parking lot. Very easygoing, non aggressive and easy to deal with, let him know what I wanted and after a few hrs he had it tracked down and secured. Great experience, stress free from the buyers viewpoint and would fully recommend tracking him down for a great no nonsense deal. Financing with Marko Kamal was a breeze, very straight up, quick and painless. Overall pretty easy process that I would recommend for everyone looking for a Dodge. More

Best Buyin Experience from All Others Ram Dealers Hands Down Went To The all the other GUYS like Derrick Dodge, Great West, Capital Jeep, Sherwood Dodge And as Far As Grove Dodge what a waste of my Freaking time Went To The all the other GUYS like Derrick Dodge, Great West, Capital Jeep, Sherwood Dodge And as Far As Grove Dodge what a waste of my Freaking time with guys not knowing the Product, waiting to be helped, Bringing me other Trucks i wasn't interested in and Smart xxx And Pushy Sales Personal. At One Dealer The sales guy told us to wait 10min he's just finishing with Another Guest and will be able to help us, I was okay with that we WAITED 25mins my wife walks to the reception area to have the sales guy that told us to wait 10Mins paged she said " He's Gone Home For the Day and that he's back in at 9am Tomorrow" we Couldn't believe what a xxxxxxx move that was. So Don't Go to Capital Jeep....... On Our Way home After spending More that Half Our day with all these So Called Dealers I called Crosstown Explained what I was looking for and What I don't want as I did with the other Guys. Jerry Joseph Said " I Have Exactly what Your Looking For " So Me and the wife go And See Jerry Joseph And Mani Hanna They Showed me the 2014 Dodge Ram 2500 Cummins Laramie in White I was Looking for and as Me and My Wife was looking thru the Truck Jerry Pulled out the Factory Built List for this Truck and Confirming it has all the Features and Option I was Looking for, Once that was done and we like what we saw Jerry hands me the keys to the truck and said go for a nice long drive, take it home show the kids or go finish up our Costco Shopping that my wife's waiting to do. I tried giving him my Driver info And Visa # Like the other Guys ask for Before Test Drive But Jerry Refused He said "You Guys went thru enough Crap Today and Still Giving Me the time of day to help you, so why would I waste any second of your time taking ur driver info and visa down." ......... I had Drove this truck for 2 hours and loved every Second of it And Bought it Jerry Joseph And Mani Hanna Hands Down May Be the BEST PRODUCT SPECIALISTs. All You so Called Dealers Have ALOT to Learn from these too. I Know its not hard to sell a Vehicle especially with all Info you can get on the internet about anything. But what Jerry and Mani did was making sure I get what I wanted and more. NOBODY Spends there hard earned money on something I don't want or need. These Two Guys Make and bring the Whole Buying Experience to the Next Level. Jerry Still Texts me Every month or so just to see how everything is or just to ask how my day is. Be Prepared to be Blown away with the level of Maturity, Respect and Honesty. Thank You Crosstown For Having Jerry Joseph and Mani Hanna Making my Buying Experience Truly Awesome !!! More

New Car Purchase One of the best experiences I have ever had purchasing a new vehicle, Colin Dzurka was very knowledgeable about the vehicle I was interested in, not y One of the best experiences I have ever had purchasing a new vehicle, Colin Dzurka was very knowledgeable about the vehicle I was interested in, not your stereotypical "Pushy Salesman", trying to sell every accessory available. I would recommend "Crosstown Auto Centre" to all my family and friends, and may be back for a second car, (Fiat in mind), but that will have to wait till we are settled in our new home. Thanks again for your very friendly service. More