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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,305 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 17, 2014
Not going here anymore! Beware the financial department. We told Jeremy that we were paying cash except for 5 thousand that we would finance at the bank. He said he could get it for us a 3.99%. He had to ge We told Jeremy that we were paying cash except for 5 thousand that we would finance at the bank. He said he could get it for us a 3.99%. He had to get the loan for the full amount 39,550$ plus, to be able to get it at 3.99%. Then the life insurance and the extra warranty were added on the 39,500$ plus. Someone held on to our $30,000 cheque from June 10th to July 2 until we got very agitated. The cheque was back dated to June 26. We still paid interest on the full loan and warranties til then. The warranties' full amount remained the same as we paid off another 4,000$, it didn't decrease. When we tried to pay off the loan it cost us over 550$ to cancel the life insurance. We have now cancelled our extended warranty also. What will that cost? I don't want to deal with Crosstown anymore. Beware, question add-ons, get papers for the life insurance and extended warranties to know what you are getting into before initialing the documents. We didn't know what the warranties covered and still don't. It's all legal but I feel frustrated with the experience and I've paid for my ignorance. Crosstown advertised a free gift with a purchase of a vehicle. We still did not get a free gift with our purchase as the ad promised. Was this the salesman's task? More
by mofro
Employees Worked With
Mazin Fakhreddine, Jeremy Hamilton
July 17, 2014
My purchase of a new vehicle We received a call from crosstown to come in and trade our compass, Colin was very nice and took us for test drives in a few vehicle, My favorite was We received a call from crosstown to come in and trade our compass, Colin was very nice and took us for test drives in a few vehicle, My favorite was a Chereke, I did not qualify so Aaron and Colin got us pre approved for a Dodge Caravan wich I pick up today. Last year when moved to Edmonton we started getting service on our Compass & Journey and we received excellent service ane the express lube is easy and conviniate. More
by Kjfriesen
Employees Worked With
Colin Dzurka
July 15, 2014
Jerry is awesome!!! Jerry is awesome. Our credit was bad & we tried alot of places but were denied bevause of bad credit and needing proof of income(my student income was Jerry is awesome. Our credit was bad & we tried alot of places but were denied bevause of bad credit and needing proof of income(my student income wasnt valid enough) and they needed a cosigner, we were referred to jerry and right off the hop, you can tell he was very friendly and he promised us that he would do everything he could to get us into a vehicle. And he did. Very quickly. I didnt need a cosigner. So lucky to have meet such an awesome man like that. He did an excellent job and didnt try to get us into something we didnt want like another guy that was there. Were a family of 6 and needed something bigger than a car. I recommend jerry everytime I hear a person is looking for a vehicle. He is the greatest! And he deserves an award for all the customers he makes happy and all the hard work he does. ???????? More
by chicster
July 14, 2014
great experience with Murray Daina Murray was awesome to deal with...we will be more than happy to recommend him & crosstown motors to our friends & family!!!!. Best experience we have Murray was awesome to deal with...we will be more than happy to recommend him & crosstown motors to our friends & family!!!!. Best experience we have had buying a vehicle... no hassles.. More
by jaggerzinger
Employees Worked With
murray daina
July 14, 2014
Great service in hard times I had some financial difficult maintaining payments on a vehicle that I bought in the summer of 2013 from crosstown. So I went in and Pat was able to I had some financial difficult maintaining payments on a vehicle that I bought in the summer of 2013 from crosstown. So I went in and Pat was able to trade in my vehicle and lower my payments to a more manageable payment. Thank you very much for all the help and the work Pat!!!!! More
by jjjd200
Employees Worked With
Pat Savoie
July 14, 2014
Thank you I just bought my third vehicle from Crosstown. I have always found them to be very helpful and hassle free. Colin Dzurka was great to deal with. I just bought my third vehicle from Crosstown. I have always found them to be very helpful and hassle free. Colin Dzurka was great to deal with. More
by Kate242
Employees Worked With
Colin Dzurka
July 13, 2014
Great service.Quick and friendly! Dwayne was very quick to help and assist. The process was very quick and simple. Found the vehicle I wanted and was able to purchase it and drive home Dwayne was very quick to help and assist. The process was very quick and simple. Found the vehicle I wanted and was able to purchase it and drive home the next day. Thank you More
by kgiesbrecht
July 12, 2014
new vehicle purchace Overall positive experience, but would be better if we looked a little closer at the van exterior, found a couple rock chips-so I need some touch up Overall positive experience, but would be better if we looked a little closer at the van exterior, found a couple rock chips-so I need some touch up paint also as a customer being a little excited maybe they should go through the trade-in vehicle to make sure, silly things, like the garage door opener removed. Did this last time I bought a vehicle at Crosstown as well. They took it out and could not find it. I hope they have it this time. Please note: very happy otherwise!!! Thank you More
by kerryMyk
Employees Worked With
Jeremy Hamilton, Husny Ismael
July 12, 2014
new vehicle 600 kms like any new vehicle owner when a check engine light came on at only 600 kms, I was freaked. I must say though that the staff and techs at Crosstown d like any new vehicle owner when a check engine light came on at only 600 kms, I was freaked. I must say though that the staff and techs at Crosstown did an excellent job of explaining what the issue was and keeping me informed of progress while they dealt with what was a new problem even for Chrysler engineering . Job well done. More
by jimmos
Employees Worked With
Doug Purdy
July 09, 2014
Wonderful! family friendly! We had an amazing experience at Cross Town! We originally went in to buy a truck and ended up buying a journey as well! My children also had a grea We had an amazing experience at Cross Town! We originally went in to buy a truck and ended up buying a journey as well! My children also had a great time playing in the play area my little one was crying when it was time to leave. Moose was great and really helped us find exactly what were were looking for very quickly. Marko was amazing! He really took the time to explain everything to us and even called me back on his day off to answer questions we had I couldn't have asked for better customer service! Robbie was great we didn't see a whole lot of him but he really made sure we got the best deal possible. We have purchased 4 vehicles now at Cross Town and we will never go anywhere else. We always suggested Cross Town to our friends and family and will continue to do so. Thank for everything we are truly loving our new rides! L & M More
by lindzz
Employees Worked With
Robbie Gordash, Moose Zarandah, Marko Kamal
