Crosstown Chrysler Dodge Jeep Ram

Got FORCED To Purchase a Vehicle My Husband and I came into Crosstown to have a tire repaired. While there we browsed the Used trucks and actually found a truck we liked. Took it for My Husband and I came into Crosstown to have a tire repaired. While there we browsed the Used trucks and actually found a truck we liked. Took it for a test drive. LOVED IT. Sat with BobJanis and discussed trading in his current truck. When in the used sales office we were told the monthly payments would ONLY BE $20 more then what we are paying now. Within minutes he was up in the finance office being approved. NO CHANCE AT NEGOITIATING THE PRICE OF THE TRUCK. When Chad returned to work Crosstown had, Checked his credit, got all paperwork ready to be signed, already had the new truck in for work etc. Chad goes back a few hours later to look over the paperwork and sign it, when low and behold the monthly payments jumped almost $200 a month. I know the interest rate we were approved for and what they calculated was 2.5% more. But don't you think the CAR SALESMAN would work his hardest to help him out with lowering the price of the Truck. UM NOPE. Currently we are a one income family as I am disabled and unable to work. CROSSTOWN KNOWS THIS AS THIS IS OUR 3 VEHICLE WE PURCHASED FROM THEM. And because of my disability we have had credit issues. My husband has been working hard to raise our credit score and purchasing vehicles has helped. But now we are SCREWED..so we either take a BIG HIT on his credit or a $200 a month budget increase which we truly CANNOT AFFORD.. I am certainly NOT IMPRESSED with the customer service at CrossTown...THIS WILL BE OUR FINAL VEHICLE WE PURCHASE FROM THEM. More

new car purchase experience i called the dealer and spoke with a sales person , Adam Najjar. we took a few minutes on the phone to pre-qual me for a new Jeep, and was good to go i called the dealer and spoke with a sales person , Adam Najjar. we took a few minutes on the phone to pre-qual me for a new Jeep, and was good to go the next day a couple days later i went in and after telling Adam what it was i was looking for when i got there he had a new Jeep sitting outside ready for me to test drive that had all the items i wanted and none of the items i didnt the vehicle was perfect this is the 3rd new vehilce i have purchased and by far the easiest one. each time having to go through a handful of vehilces to find the one i wanted was just a waste of time Adam had the exact one ready so the deal was done he didnt try to get me into something worth more money or try to up sell on anything else it was a good experience and will without a doubt i will be buying my next new vehilce from Adam he even threw in a nice new Jeep jacket that wasnt part of the deal but i was very pleased about that More

Richard Great to deal with from the moment I entered the dealership. Will not buy from anyone else. Hands down the best buying experience, defiantly would re Great to deal with from the moment I entered the dealership. Will not buy from anyone else. Hands down the best buying experience, defiantly would recommend purchasing a vehicle here. More

vehicle and services best service EVER super friendly, knowledgable and All around amazing had alot of fun talking with these guys. !!! Thanks you so much,would definitel best service EVER super friendly, knowledgable and All around amazing had alot of fun talking with these guys. !!! Thanks you so much,would definitely recomend to everyone. More

Jerry Joseph is the best :) When Jerry says he's here to work for you, hes not lying. Jerry absolutely worked for us. He found us an awesome car of a Dodge Challenger unfortunate When Jerry says he's here to work for you, hes not lying. Jerry absolutely worked for us. He found us an awesome car of a Dodge Challenger unfortunately it did have problems, lots of kilometers and the radiator was starting to go. However the trade in was an absolute dream he found us a Convertible Ford Mustang. Jerry was the best salesman that we have ever dealt with. He came right up to us and initiated the conversation, and made us feel heard and important. As we are Native we thought it would be hard to walk away with a vehicle. But he made us a deal and we feel comfortable about the relationship we have formed with him. Thanks Jerry or the work you did for us More

Great Price and Service I was looking to trade in a US registered 2005 Mazda 3 for a under $5K used vehicle. Colin Dzurka who is a new car specialist helped me out with the t I was looking to trade in a US registered 2005 Mazda 3 for a under $5K used vehicle. Colin Dzurka who is a new car specialist helped me out with the trade in and also got me a good deal on a used 2005 Ford Escape XLT. My experience with Colin was exceptional. He was very polite, friendly and not at all pushy. He heard my requirements and got me an awesome trade-in value for my Mazda. The black book value of my car was $5000 and they gave me $4500...considering that the vehicle had some dents and nearly 145000 kms on it. I would highly recommend Xtown motors and Colin to get your next vehicle... More

No xx & straight shooter We bought our first Jeep from him back in 2012 and we bought our second Jeep from him this year. Why choose Brad? -one of Alberta's top speciali We bought our first Jeep from him back in 2012 and we bought our second Jeep from him this year. Why choose Brad? -one of Alberta's top specialists in Jeeps - Brad is straight to the point & honest - found a vehicle that was fitted for our life style and ; -if Brad didn't know the answer he would always got back to us with it..even if it want good news Thank you Brad for your help on finding the right vehicle for us! More

The Royal Treatment First of all I have never been treated so well buying a vehicle. Brad MacDonald is exceptional, from the first email contact to the day he picked me First of all I have never been treated so well buying a vehicle. Brad MacDonald is exceptional, from the first email contact to the day he picked me up to bring me to Crosstown for my vehicle he was in constant contact with me and had everything in place and ready to go upon my arrival. I have purchased vehicles in the past here in Fort McMurray and the customer service is of no comparison to what I received at Crosstown. Brittany Dyck also took care of my financing and again another exceptional person. Everyone there that day were friendly and very helpful. I look forward to going back to say hi and bring my vehicle in for servicing. I would like to say thank you for everything again Brad and will definately be recommending you to anyone interested in purchasing a vehicle.....The customer service I received...."Excellent" One happy gal here !!!!!!!!!!! Sharon Regular :) Fort McMurray More

ecodiesel I reached out online to 9 Ram Edmonton area based dealers. Crosstown came in at a good price for a Ram ecodiesel. I phoned Mike Grant to tell him I wa I reached out online to 9 Ram Edmonton area based dealers. Crosstown came in at a good price for a Ram ecodiesel. I phoned Mike Grant to tell him I was coming in to do the deal When I arrived, he was busy with a customer and said he would be 10 minutes (which I get). I waited 45 minutes. Colin D stepped in and we started the deal. The pricing came back higher than was promised which was frustrating. We got it all figured out and we were able to process the deal, which I apprecieated as i was going away on conference. More

Great overall experience! We were looking for a new family vehicle and went to Crosstown Auto to see what was available. We were fortunate to have a great salesman who was frie We were looking for a new family vehicle and went to Crosstown Auto to see what was available. We were fortunate to have a great salesman who was friendly, helpful and answered all of our questions. All the other staff were kind as well. We never felt any pressures, which was nice when you are making a big purchase. We definitely recommend Crosstown Auto to any one who needs a new vehicle. You will be happy as we have been with our experience there. More