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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,241 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,241 reviews
July 21, 2014
Great service Randy was great to deal with. I am in a wheelchair and don't drive but I own the vehicle. Unlike most people who keep talking to the driver even when Randy was great to deal with. I am in a wheelchair and don't drive but I own the vehicle. Unlike most people who keep talking to the driver even when I am answering all the questions, Randy came to the passenger side and talked with me directly. It isn't often that I get people in customer service that understand how respectful it is to talk to me directly. A definite plus in my day. More
by Cameraman780
Employees Worked With
Randy
July 21, 2014
Great experience This guy is so friendly, he answer questions like he knows what he's talking about. He's very patient with us. He's very helpful and he explain every This guy is so friendly, he answer questions like he knows what he's talking about. He's very patient with us. He's very helpful and he explain everything into detail, like warranty the best option we have. I strongly recommend Mark Destacamento he will make you feel special because of his great customer service and that is very important. My partner and I was very happy with our new jeep grand cherokee. More
by GianJona
Employees Worked With
Mark Destacamento
July 20, 2014
Awesome service Awesome bunch of guys helped me get a truck I wanted and for a great price and drove the truck home that day, couldn't ask for a better experience Awesome bunch of guys helped me get a truck I wanted and for a great price and drove the truck home that day, couldn't ask for a better experience More
by Rene36
Employees Worked With
Mazin Fakhreddine, Hoakey Fiddler, Marko Kamal
July 20, 2014
my new car I would recommend Farid to everyone. I was very nervous on purchasing my new vehicle but Farid and his assistant Leah calmed me down and was very gre I would recommend Farid to everyone. I was very nervous on purchasing my new vehicle but Farid and his assistant Leah calmed me down and was very greatful and I purchased my 2014 Dodge Dart. Leah ( his assistant ) sat down with me and my hubby and waited until approved and she helped clean out my old car and put my stuff in my new car. More
by Loriann Yakimuk
July 20, 2014
Brandon and Brooklyn Had my truck in the other day for repairs and the service I received from Annie blew me away. She updated me on the status of my truck while I was wor Had my truck in the other day for repairs and the service I received from Annie blew me away. She updated me on the status of my truck while I was working out of town and went above and beyond to make sure everything was covered under warrenty. The service impressed me so much this weekend my girlfriend and I came to Crosstown to get the dream jeep she has always wanted. Ryan in sales and Jocelyn in finance made us feel very comfortable in the buying process and were extremely helpful and informative. Thanks guys at Crosstown we will be back! More
by brandonferguson
July 20, 2014
Our new JEEP Cherokee My wife and I were browsing for a new vehicle, and we met Al Dewan. Right away he made us feel like V.I.P. 's and listened to all our needs. He was ve My wife and I were browsing for a new vehicle, and we met Al Dewan. Right away he made us feel like V.I.P. 's and listened to all our needs. He was very patient with us, even after 5 test drives. The JEEP Cherokee was our choice. Everything went great and all the staff at the dealership were extremely helpful. I strongly recommend anybody to give them a visit if looking for a vehicle, talk to Al Dewan he will make you feel like a V.I.P. and to me that is very important. Richard and Ginette Stankovich More
by stankovich
July 17, 2014
Not going here anymore! Beware the financial department. We told Jeremy that we were paying cash except for 5 thousand that we would finance at the bank. He said he could get it for us a 3.99%. He had to ge We told Jeremy that we were paying cash except for 5 thousand that we would finance at the bank. He said he could get it for us a 3.99%. He had to get the loan for the full amount 39,550$ plus, to be able to get it at 3.99%. Then the life insurance and the extra warranty were added on the 39,500$ plus. Someone held on to our $30,000 cheque from June 10th to July 2 until we got very agitated. The cheque was back dated to June 26. We still paid interest on the full loan and warranties til then. The warranties' full amount remained the same as we paid off another 4,000$, it didn't decrease. When we tried to pay off the loan it cost us over 550$ to cancel the life insurance. We have now cancelled our extended warranty also. What will that cost? I don't want to deal with Crosstown anymore. Beware, question add-ons, get papers for the life insurance and extended warranties to know what you are getting into before initialing the documents. We didn't know what the warranties covered and still don't. It's all legal but I feel frustrated with the experience and I've paid for my ignorance. Crosstown advertised a free gift with a purchase of a vehicle. We still did not get a free gift with our purchase as the ad promised. Was this the salesman's task? More
by mofro
Employees Worked With
Mazin Fakhreddine, Jeremy Hamilton
July 17, 2014
My purchase of a new vehicle We received a call from crosstown to come in and trade our compass, Colin was very nice and took us for test drives in a few vehicle, My favorite was We received a call from crosstown to come in and trade our compass, Colin was very nice and took us for test drives in a few vehicle, My favorite was a Chereke, I did not qualify so Aaron and Colin got us pre approved for a Dodge Caravan wich I pick up today. Last year when moved to Edmonton we started getting service on our Compass & Journey and we received excellent service ane the express lube is easy and conviniate. More
by Kjfriesen
Employees Worked With
Colin Dzurka
July 15, 2014
Jerry is awesome!!! Jerry is awesome. Our credit was bad & we tried alot of places but were denied bevause of bad credit and needing proof of income(my student income was Jerry is awesome. Our credit was bad & we tried alot of places but were denied bevause of bad credit and needing proof of income(my student income wasnt valid enough) and they needed a cosigner, we were referred to jerry and right off the hop, you can tell he was very friendly and he promised us that he would do everything he could to get us into a vehicle. And he did. Very quickly. I didnt need a cosigner. So lucky to have meet such an awesome man like that. He did an excellent job and didnt try to get us into something we didnt want like another guy that was there. Were a family of 6 and needed something bigger than a car. I recommend jerry everytime I hear a person is looking for a vehicle. He is the greatest! And he deserves an award for all the customers he makes happy and all the hard work he does. ???????? More
by chicster
July 14, 2014
great experience with Murray Daina Murray was awesome to deal with...we will be more than happy to recommend him & crosstown motors to our friends & family!!!!. Best experience we have Murray was awesome to deal with...we will be more than happy to recommend him & crosstown motors to our friends & family!!!!. Best experience we have had buying a vehicle... no hassles.. More
by jaggerzinger
Employees Worked With
murray daina
