Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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New Dodge Caravan Purchase Crosstown is amazing. As soon as we walked into the door we were greated by Colin. He found us exactly what we wanted and within what we wanted to pay Crosstown is amazing. As soon as we walked into the door we were greated by Colin. He found us exactly what we wanted and within what we wanted to pay. Colin was freindly and easy to work with and within 2 hours we had papers signed. Crosstown is a definatley a dealership that we will deal with again and again. We would recommend working with Colin at Crosstown if you are in need of a new vehicle. Thank you Colin for the great service and expertise in buying our new Dodge Caravan that we need for our growing family. More
nice and friendly environment Tony & chester are great, they've done a great job and they're very helpful to us. And have great experience at crosstown when we visited the place.. Tony & chester are great, they've done a great job and they're very helpful to us. And have great experience at crosstown when we visited the place..it was amazing. Good job guys and more power. More
Excellent experience Had a hard time getting approved at other dealerships, this one was by far the best quick and easy, approved and in a new vehicle less than a week =) Had a hard time getting approved at other dealerships, this one was by far the best quick and easy, approved and in a new vehicle less than a week =) easy to talk to nice and friendly. More
Never again While the scoring is odd, this was my experience. Called the dealer to get a quote on a vehicle to compare to another dealer. Sales guy was friendly While the scoring is odd, this was my experience. Called the dealer to get a quote on a vehicle to compare to another dealer. Sales guy was friendly and got back to me quickly. We drove across town to look at the vehicle. A deal was made using my truck as a trade-in. Once things went to finance that's were it turned bad. The sales manager told me that I would get a cheque for 2 months payments on the loan. Its been a month and I have had to call them over 12 times and still DON"T have things settled with the finance side of things. Apparently it wasn't communicated to the finance guy that I was to get 2 months pay, so he washes his hands of it, and the sales manager won't return my calls I have great credit and NEVER had to go through this much crap before. Not even in December when we bought our last new vehicle. I should have just returned the vehicle to them and given them the keys back. It's experiences like this that give Car Dealers a bad reputation More
Great! Danny was great to work with! We had no choice but to bring in out 1 and 2 year old with us when we went in to look. We ended up buying that day becau Danny was great to work with! We had no choice but to bring in out 1 and 2 year old with us when we went in to look. We ended up buying that day because the service was fast and understanding! We are very happy with our purchase and experience! More
great service made the experience fun and enjoyable no pressure helped get me every thing I wanted and needed for my truck. just really easy to deal with and was made the experience fun and enjoyable no pressure helped get me every thing I wanted and needed for my truck. just really easy to deal with and was honest about every thing that was going on through the whole process. More
ram service I heard a strange noise when starting up my vehicle, so i brought it in, Mike @ crosstown was very friendly and down to earth a person. A guy that a I heard a strange noise when starting up my vehicle, so i brought it in, Mike @ crosstown was very friendly and down to earth a person. A guy that a customer would like to deal with, he came across as a person would would put himself in your position and treated me accordinly More
Buying a new truck This dealership was very helpful in buying our new truck. Gave us this best deal. Would recommend them to anyone. They did not hassle us to buy the This dealership was very helpful in buying our new truck. Gave us this best deal. Would recommend them to anyone. They did not hassle us to buy the truck. More
Crosstown is Awesome Greatwest Sucks! Once again crosstown Was great.This was our 3rd vehicle bought from Tj,Jeremy and the boys. We saved at least 4000$ or more then the deal great west Once again crosstown Was great.This was our 3rd vehicle bought from Tj,Jeremy and the boys. We saved at least 4000$ or more then the deal great west tried to give us .As well as the rudeness at greatwest . Crosstown is a ten out of ten They will even shoot you straight on finance, Jeremy took the time to share with us ways to save interest on our loan etc and answered our 101 questions with no problem. There service department is also much better then greatwests.At greatwest i took my 2010 jeep srt8 in for an oil change once, they spilled oil all over my engine and didn't say anything. They over filled my engine oil by half a litre and didn't even inform me of the 30$ price increase before it was done all With no apology.I called Tj and he help me deal with greatwests aftermath and went out of his way for us. Danny in used sales Saved our bacon as my wife called for a vary specific vehicle, to our suprise he had just gotten one in and put it aside for us aswell as it was Much cheaper then greatwests offer with more options and 6000 less kms. All in all we saved thousands, got a better vehicle with more options and less kms at crosstown. P.s Greatwest Sucks Cody and Laurie More
Disorganized Two voice recordings telling me I would be recorded while calling ... Girl who answers the service counter has no idea if there was a long wait but "d Two voice recordings telling me I would be recorded while calling ... Girl who answers the service counter has no idea if there was a long wait but "didn't look too busy I guess." Chaotic service line, not express at all. The floor manager is totally overworked. There could be three of her to be expedient service. No real mechanics on the service line? Slow responsiveness and service, which is not made up for by the free donuts and coffee. 4 Hours for an hour change and tried to tell me I COULDNT GET IT CHANGED because it was only 4k between changes. Literally started closing up the hood etc before allowing me to make my own decision. Also tried to get me to sign away my drivetrain warranty. Friendly management, but ridiculous. More