Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 2,054 reviews
Never again While the scoring is odd, this was my experience. Called the dealer to get a quote on a vehicle to compare to another dealer. Sales guy was friendly While the scoring is odd, this was my experience. Called the dealer to get a quote on a vehicle to compare to another dealer. Sales guy was friendly and got back to me quickly. We drove across town to look at the vehicle. A deal was made using my truck as a trade-in. Once things went to finance that's were it turned bad. The sales manager told me that I would get a cheque for 2 months payments on the loan. Its been a month and I have had to call them over 12 times and still DON"T have things settled with the finance side of things. Apparently it wasn't communicated to the finance guy that I was to get 2 months pay, so he washes his hands of it, and the sales manager won't return my calls I have great credit and NEVER had to go through this much crap before. Not even in December when we bought our last new vehicle. I should have just returned the vehicle to them and given them the keys back. It's experiences like this that give Car Dealers a bad reputation More
Great! Danny was great to work with! We had no choice but to bring in out 1 and 2 year old with us when we went in to look. We ended up buying that day becau Danny was great to work with! We had no choice but to bring in out 1 and 2 year old with us when we went in to look. We ended up buying that day because the service was fast and understanding! We are very happy with our purchase and experience! More
great service made the experience fun and enjoyable no pressure helped get me every thing I wanted and needed for my truck. just really easy to deal with and was made the experience fun and enjoyable no pressure helped get me every thing I wanted and needed for my truck. just really easy to deal with and was honest about every thing that was going on through the whole process. More
ram service I heard a strange noise when starting up my vehicle, so i brought it in, Mike @ crosstown was very friendly and down to earth a person. A guy that a I heard a strange noise when starting up my vehicle, so i brought it in, Mike @ crosstown was very friendly and down to earth a person. A guy that a customer would like to deal with, he came across as a person would would put himself in your position and treated me accordinly More
Buying a new truck This dealership was very helpful in buying our new truck. Gave us this best deal. Would recommend them to anyone. They did not hassle us to buy the This dealership was very helpful in buying our new truck. Gave us this best deal. Would recommend them to anyone. They did not hassle us to buy the truck. More
Disorganized Two voice recordings telling me I would be recorded while calling ... Girl who answers the service counter has no idea if there was a long wait but "d Two voice recordings telling me I would be recorded while calling ... Girl who answers the service counter has no idea if there was a long wait but "didn't look too busy I guess." Chaotic service line, not express at all. The floor manager is totally overworked. There could be three of her to be expedient service. No real mechanics on the service line? Slow responsiveness and service, which is not made up for by the free donuts and coffee. 4 Hours for an hour change and tried to tell me I COULDNT GET IT CHANGED because it was only 4k between changes. Literally started closing up the hood etc before allowing me to make my own decision. Also tried to get me to sign away my drivetrain warranty. Friendly management, but ridiculous. More
Crosstown is Awesome Greatwest Sucks! Once again crosstown Was great.This was our 3rd vehicle bought from Tj,Jeremy and the boys. We saved at least 4000$ or more then the deal great west Once again crosstown Was great.This was our 3rd vehicle bought from Tj,Jeremy and the boys. We saved at least 4000$ or more then the deal great west tried to give us .As well as the rudeness at greatwest . Crosstown is a ten out of ten They will even shoot you straight on finance, Jeremy took the time to share with us ways to save interest on our loan etc and answered our 101 questions with no problem. There service department is also much better then greatwests.At greatwest i took my 2010 jeep srt8 in for an oil change once, they spilled oil all over my engine and didn't say anything. They over filled my engine oil by half a litre and didn't even inform me of the 30$ price increase before it was done all With no apology.I called Tj and he help me deal with greatwests aftermath and went out of his way for us. Danny in used sales Saved our bacon as my wife called for a vary specific vehicle, to our suprise he had just gotten one in and put it aside for us aswell as it was Much cheaper then greatwests offer with more options and 6000 less kms. All in all we saved thousands, got a better vehicle with more options and less kms at crosstown. P.s Greatwest Sucks Cody and Laurie More
Greatest Service Ever We would like to say a huge thank you to 3 wonderful people who went above and beyond what you would call Customer Service, Candice Feduik, Was except We would like to say a huge thank you to 3 wonderful people who went above and beyond what you would call Customer Service, Candice Feduik, Was exceptional. She has energy and very caring and very dedicated. Adam EI Najjar went above and beyond for us. Words could not express how well this young man did for us. Brittany Dyck is very pleasant and always reassuring us. I would recommend these 3 wonderful people to assist you in purchasing your vehicle. You never have to worry with these 3 individuals they are always there to answer any of your concerns. I love the fact that they go all out for their customers and they make sure you leave there with a huge smile on your face and worry free, As well as they make you feel like a part of their family. Very loyal and very caring. We would recommend that if you are ever looking for that special vehicle CrossTown Auto Centre is the place to go and please do not forget to ask for, Candice Feduik, Adam EINajjar, And Brittany Dyck. CrossTown does everything to look after the customer..... Dorothy and Darcy More
Fantastic! What an Amazing experience I had with Moose at Crosstown!! He is an honest, funny guy. He showed me two vehicles, and told me the one that was best su What an Amazing experience I had with Moose at Crosstown!! He is an honest, funny guy. He showed me two vehicles, and told me the one that was best suited for me, and my budget..which was not the over done expensive on. He told me the most realistic option for me! He still put me into a Brand new 2014 Jeep wrangler. He was very open and trustworthy. What an amazing story he tells about his life. He is so personal and so professional. I would recommend him to every single person I know. Best Salesperson in Alberta thats for xxxx sure!! Keep on crossing Moose cause you're awesome! More
Could not be happier! I can not say enough good things about my experience with Crosstown...from sales to finance to management I was beyond impressed with the people and t I can not say enough good things about my experience with Crosstown...from sales to finance to management I was beyond impressed with the people and the service- I have already recommended others to Crosstown and plan to continue- they are the best in the business!!! Huge thank you to Robbie, Dave, Paul, Grant and Brittany. You made the experience for me! More