Crosstown Chrysler Dodge Jeep Ram

GREAT SALES STAFF - LOUSY FINANCE MGR LOOK FOR JECRIS BAUTISTA and you will get superb honest and genuine service! He is very transparent and informative; putting himself in the shoes of h LOOK FOR JECRIS BAUTISTA and you will get superb honest and genuine service! He is very transparent and informative; putting himself in the shoes of his customers. Kudos to Chester Tiongson for being so accommodating. However, this Carlo Colinares of Finance is very careless & unprofessional. An email was sent to him regarding some changes in the computation and he didn't even acknowledge or reply to it. Nor did he answer our calls. He did not inform Jecris that a LP had been issued, kept in his possession all along until the last minute. He knew that my wife should be included in the vehicle registration as we both signed the financial documents, yet we had to pay the Registry an additional $28 as he neglected to do so. He should know as he was also in the Sales Dept. not too long ago. Very disappointing! More

I'm not happy at all with crosstown service or parts. Parts department Markup all there parts. Like one part you can buy for 600$ at the distributor they are selling for 900$. They wont price mach either Parts department Markup all there parts. Like one part you can buy for 600$ at the distributor they are selling for 900$. They wont price mach either. I wouldn't recommend this dealer at all. More

Allan Angela is a nice guy. good service skill. and full of the patient. I like his service. thanks for your great help. man thanks again. Ming of the patient. I like his service. thanks for your great help. man thanks again. Ming More

We had a great experience with MJ and Denise. They both made us fell very welcome and went above and beyond to give us a fantastic deal. Will definitely be returning for my next vehicle made us fell very welcome and went above and beyond to give us a fantastic deal. Will definitely be returning for my next vehicle More

I brought my vehicle in for service this morning and I was greeted by Kaity my service advisor. Kaity is all about customer service and she could not do enough for me. She exceeded all my service needs an was greeted by Kaity my service advisor. Kaity is all about customer service and she could not do enough for me. She exceeded all my service needs and did it all with a smile and a great sense of humour. Kaity is a credit to your organization and it was a pleasure dealing with her today. Gerald Soulliere More

Gerald Christensen did an excellent job! Gerald Christensen looked after all aspects of my customer experience. Even coming in from Calgary, the deal was completed over the phone/email and wh Gerald Christensen looked after all aspects of my customer experience. Even coming in from Calgary, the deal was completed over the phone/email and when I arrived to pick up my new truck, every thing was in order. Professional from start to finish. I will recommend Gerald to all my friends and family. Thanks Gerald! More

Aaron Hutton did an amazing job. Top notch and on the ball. I will recommend him and cross town 100 percent . Best sales man I have had to deal with in Crosstown. Great job ball. I will recommend him and cross town 100 percent . Best sales man I have had to deal with in Crosstown. Great job More

xxxxxxxx and scam artists. Period. Will use every trick in the book to suck you into a bad deal. Negative vibe around that whole xxxxhole place. in the book to suck you into a bad deal. Negative vibe around that whole xxxxhole place. More

Total rip off Just bought a 2019 ram traded in a 2019 f150 the ram is not even close to what the sales team claimed it to be fuel guzzler right from the start took Just bought a 2019 ram traded in a 2019 f150 the ram is not even close to what the sales team claimed it to be fuel guzzler right from the start took the truck back after two weeks walked into the dealer ship absolutely angry as I could be told them I wanted my f150 back they quoted me more than what the the new dodge was with no trade in value of there new dodge at all had staff claiming that I threatened them absolute xxxxxxxxx if you want to be ripped off go ahead buy a truck from them I’ll be keeping my truck for at least 4 years apparently I’m stuck with but bet your xxx any thing goes wrong with it I’ll be back at cross town telling them what I think of them my opinion is bunch of liars who don’t have a clue about there products first and last truck I ever buy from them More