Crosstown Chrysler Dodge Jeep Ram

Got a new dodge They were great at getting me what I want at a great price and they didn't pressure me.they are a very friendly team and easy to talk to. They were great at getting me what I want at a great price and they didn't pressure me.they are a very friendly team and easy to talk to. More

The worst service I've ever encountered, I purchased my brand new dodge dart at crosstown. Not only did they fail to honor the sales deal, by never supplying floor mats as promised, they ruin I purchased my brand new dodge dart at crosstown. Not only did they fail to honor the sales deal, by never supplying floor mats as promised, they ruined my car after I took it to the auto body shop. After 1month of my new car being in the shop, yes 1MONTH,I went to pick it up and much to my dismay there was debris under the new paint job, the panels didn't align, and the "glue" used to fuse the panels WD visiable.i complained and refused to take it as is, so they said they needed 3 more days.after one day, it was apparently done. Except nothing was fixed, as they stated "they can't do anything","not even new cars are prefect" etc. they kept giving more excuses and ensue to even acknowledge any problems. They also refused to accept responsibility for not completing the "Starcar" program standars throat TD INSURANCE, by refusing to clean the outside, or vacuum the inside-which is extremely unprofessional. This wouldn't be such a big deal, expect I affect my electronic car seat mover-due to all the debris. I will never be taking me service here ask an, and have taken my matter not only to the insurance company who are in association with them, but higher. Having the manager of the shop as rug you off saying "whatever" and laughing in your face, I hope there business eventually fails with such a poor attuned towards customer service and quality repairs. This place is a pathetic joke of a business. More

Happy I took the plunge! I was a bit hesitant to start looking for a new vehicle, but I was convinced that it was time to trade in my 10-year-old SUV if I could find something I was a bit hesitant to start looking for a new vehicle, but I was convinced that it was time to trade in my 10-year-old SUV if I could find something I liked. Murray and Justin encouraged me to take a few different vehicles out for a test drive until I found something I loved and was comfortable making a decision. Having the two of them to work with was especially helpful as there was always someone there when we dropped by or called. The financial part of the transaction was super easy with Joy at the wheel. I am now the proud owner of a new 2014 Dodge Durango Citadel!! More

Exceptional Customer Service! This dealership's service department is exceptional in terms of both customer service & repair work supplied by their automotive mechanics. Over the This dealership's service department is exceptional in terms of both customer service & repair work supplied by their automotive mechanics. Over the past year, I have had my Chrysler 300C in for various servicing and warranty work and Chris my service advisor has been exceptional in helping to ensure every concern I had was addressed or referred to the right person. For items that required furthur evaluation, I was referred to either Brian or Russell. Both of these individuals are not only knowledgable, but they have exceptional skills in dealing with customers, and seem to have the motto - "dont worry we are going to do whatever it takes to solve the problem"; and they do just that. Great Service department with great employees! More

new customer My over all visit at crosstown was awesome!! Friendly staff, great service, Al Dewan was Very helpful and an over the top awesome sales person, as wel My over all visit at crosstown was awesome!! Friendly staff, great service, Al Dewan was Very helpful and an over the top awesome sales person, as well as Mr. Marko Kamal, they made my day, Leah was awesome, friendly and had an outgoing attitude, Im glad I chose Crosstown Auto Center for my vehicle. Thanks for everything. :) I would definately recommend it to family and friends. More

Salesman It was so nice dealing with Colin. He was knowledgeable & answered all the questions I had with ease. I like the fact that he was not pushy - just It was so nice dealing with Colin. He was knowledgeable & answered all the questions I had with ease. I like the fact that he was not pushy - just very friendly and happy to be helping me. More

Great Experience! I had a wonderful experience dealing with these guys! Justin and Murray answered all my questions and I never felt pressured. They handled everything I had a wonderful experience dealing with these guys! Justin and Murray answered all my questions and I never felt pressured. They handled everything very professionally. Joy has a great personality and handled the financial part of things very efficiently. It is obvious that I was dealing with people very experienced at what they do. I am now driving exactly what I wanted – a 2014 Dodge Ram 1500 Laramie! More

Colin's Quality Customer Service After working with Colin he has changed my view on car sales people! I has such a good experience with him. He was not pushy and I did not feel pressu After working with Colin he has changed my view on car sales people! I has such a good experience with him. He was not pushy and I did not feel pressured buying from him at all. Colin helped me find EXACTLY the vehicle I was looking for, which was not an easy task. He even got parts off of one vehicle switched to the one I wanted to make it perfect! I had several appointments that weekend and he was very accommodating and worked around my schedule. I will never go to a different car sales person again and recommend him to anyone buying a vehicle! GOLD STAR FOR COLIN!!! More

the man im happy and pleased with my new car.and I will like to thank jerry for assisting me in purchasing this vehicle. like I said, he's the man.really cool im happy and pleased with my new car.and I will like to thank jerry for assisting me in purchasing this vehicle. like I said, he's the man.really cool and down to earth .. More

Crosstown Everyone we dealt with was amazing. They were very friendly and worked really hard to help us purchase the vehicle we wanted. Amazing dealership to de Everyone we dealt with was amazing. They were very friendly and worked really hard to help us purchase the vehicle we wanted. Amazing dealership to deal with. That's why we will continue to come back!! More