Crosstown Chrysler Dodge Jeep Ram

New Truck Purchase!!! Drove into Crosstown for the first time today and met up with Colin Dzurka in the parking lot. Very easygoing, non aggressive and easy to deal with, Drove into Crosstown for the first time today and met up with Colin Dzurka in the parking lot. Very easygoing, non aggressive and easy to deal with, let him know what I wanted and after a few hrs he had it tracked down and secured. Great experience, stress free from the buyers viewpoint and would fully recommend tracking him down for a great no nonsense deal. Financing with Marko Kamal was a breeze, very straight up, quick and painless. Overall pretty easy process that I would recommend for everyone looking for a Dodge. More

Best Buyin Experience from All Others Ram Dealers Hands Down Went To The all the other GUYS like Derrick Dodge, Great West, Capital Jeep, Sherwood Dodge And as Far As Grove Dodge what a waste of my Freaking time Went To The all the other GUYS like Derrick Dodge, Great West, Capital Jeep, Sherwood Dodge And as Far As Grove Dodge what a waste of my Freaking time with guys not knowing the Product, waiting to be helped, Bringing me other Trucks i wasn't interested in and Smart xxx And Pushy Sales Personal. At One Dealer The sales guy told us to wait 10min he's just finishing with Another Guest and will be able to help us, I was okay with that we WAITED 25mins my wife walks to the reception area to have the sales guy that told us to wait 10Mins paged she said " He's Gone Home For the Day and that he's back in at 9am Tomorrow" we Couldn't believe what a xxxxxxx move that was. So Don't Go to Capital Jeep....... On Our Way home After spending More that Half Our day with all these So Called Dealers I called Crosstown Explained what I was looking for and What I don't want as I did with the other Guys. Jerry Joseph Said " I Have Exactly what Your Looking For " So Me and the wife go And See Jerry Joseph And Mani Hanna They Showed me the 2014 Dodge Ram 2500 Cummins Laramie in White I was Looking for and as Me and My Wife was looking thru the Truck Jerry Pulled out the Factory Built List for this Truck and Confirming it has all the Features and Option I was Looking for, Once that was done and we like what we saw Jerry hands me the keys to the truck and said go for a nice long drive, take it home show the kids or go finish up our Costco Shopping that my wife's waiting to do. I tried giving him my Driver info And Visa # Like the other Guys ask for Before Test Drive But Jerry Refused He said "You Guys went thru enough Crap Today and Still Giving Me the time of day to help you, so why would I waste any second of your time taking ur driver info and visa down." ......... I had Drove this truck for 2 hours and loved every Second of it And Bought it Jerry Joseph And Mani Hanna Hands Down May Be the BEST PRODUCT SPECIALISTs. All You so Called Dealers Have ALOT to Learn from these too. I Know its not hard to sell a Vehicle especially with all Info you can get on the internet about anything. But what Jerry and Mani did was making sure I get what I wanted and more. NOBODY Spends there hard earned money on something I don't want or need. These Two Guys Make and bring the Whole Buying Experience to the Next Level. Jerry Still Texts me Every month or so just to see how everything is or just to ask how my day is. Be Prepared to be Blown away with the level of Maturity, Respect and Honesty. Thank You Crosstown For Having Jerry Joseph and Mani Hanna Making my Buying Experience Truly Awesome !!! More

New Car Purchase One of the best experiences I have ever had purchasing a new vehicle, Colin Dzurka was very knowledgeable about the vehicle I was interested in, not y One of the best experiences I have ever had purchasing a new vehicle, Colin Dzurka was very knowledgeable about the vehicle I was interested in, not your stereotypical "Pushy Salesman", trying to sell every accessory available. I would recommend "Crosstown Auto Centre" to all my family and friends, and may be back for a second car, (Fiat in mind), but that will have to wait till we are settled in our new home. Thanks again for your very friendly service. More

Great place to shop !!!!! We have always had the best service when we enter the lot at Crosstown, but, Al in praticular goes above and beyond to ensure you are getting the vehi We have always had the best service when we enter the lot at Crosstown, but, Al in praticular goes above and beyond to ensure you are getting the vehicle you want at a price you can agree on . Will recommend Crosstown to anyone who asks where we got our beautiful new Jeep Cherokee Limited from.......and that Al is the man to talk to. More

Great Dealership Have to give special thanks too Mike and Lou for getting me the best price for the exact vehicle I was looking for. Highly recommend this dealership Have to give special thanks too Mike and Lou for getting me the best price for the exact vehicle I was looking for. Highly recommend this dealership More

Great Deal warm welcoming from the staff I walked into the dealership not knowing what to expect as well as not wanting to purchase a vehicle a first (lol). But the with the respectful, kin I walked into the dealership not knowing what to expect as well as not wanting to purchase a vehicle a first (lol). But the with the respectful, kindness, and friendly staff they convinced and kept me interested at all and never threw in the towel until I got what I really wanted. I got to hand it to the staff. They all kept it together. I felt relaxed and welcomed by all sorts of departments. The choices you have and future opportunities. A friend of mine advised me to this dealership and at first I wasn't sure nor positive about Dodge, Jeep, etc. But the people changed my mind. Looking forward to my next visit and my long waited hitch to be installed. More

always happy with Jerry Jerry goes above all others i have seen.. he got me in the first Jeep i had a 2012 2-door.. told him what my plans where for upgrades.. and always dro Jerry goes above all others i have seen.. he got me in the first Jeep i had a 2012 2-door.. told him what my plans where for upgrades.. and always dropped by to see him and show him what i had done..i have and will recommend Jerry to any of my friends..it was the first time dealing with Brittany she puts you at ease and explains everything to you. and makes sure you understand everything, i had not realized that i was there for over 45mintues.. i know myself i will make sure that i get these two again the next time i buy a new Jeep.. More

Purchased New 2014 Jeep Wrangler Rubicon I was looking to buy a new Jeep Wrangler Rubicon and had contacted several Edmonton area dealerships via their websites inquiring about the vehicles t I was looking to buy a new Jeep Wrangler Rubicon and had contacted several Edmonton area dealerships via their websites inquiring about the vehicles that they had available or were able to get with the options that I was looking for. What initially stood out about Crosstown, and more specifically the the sales consultant that assisted me, was his quick response, eagerness to help me find exactly what I was looking for at an affordable price and his excellent communication. They took my email inquiry seriously, and went to work right away locating the perfect vehicle not only for my needs but also catering to the specifics that I wanted. They always returned messages promptly, and when I requested information if they did not have it immediately, they were always able to find the answer to what I was inquiring about and get back to me in a timely manner, as they said that they would. My phone calls were always answered and returned in a reasonable amount of time as well, regardless of the importance of the call they always seemed to treat them all with a sense of urgency which I appreciated. When I went into the dealership to see the vehicles and discuss my options they were extremely knowledgeable not only with the vehicles themselves but also in the various options and products available to each model. The staff were all very friendly, I was never left to wait long, and even while waiting it was never long before I was asked if I needed anything, or needed help finding something or someone. I was always greeted when I walked into the dealership and always offered coffee or a refreshment while I was there. My sales consultant was able to find the vehicle I was looking for fairly quickly and was able to have it delivered to the dealership in a day. The purchase was painless and I was offered a fair price on my trade without having to haggle. They took the time to explain the details of the final sale and made sure that I was comfortable and completely satisfied with my experience and my purchase when it was time to drive my new Jeep off of the lot. It was quite honestly the best vehicle buying experience I've ever had. I found the staff were always friendly, and helpful, and never too pushy, which is another one of the things I enjoyed about my experience at Crosstown, why I chose to purchase my vehicle there, and why I would certainly do business with them again. More

Great service Husny went above and beyond to get us the vehicle we needed. He was very helpful talked clear and kindly, and didn't try to hide anything from us. I w Husny went above and beyond to get us the vehicle we needed. He was very helpful talked clear and kindly, and didn't try to hide anything from us. I would recommend him to any one. More

You Have a Keeper I have purchased my last three vehicles at Crosstown but I have been using Greatwest Chysler as my servicing shop. When I bought my first Caravan from I have purchased my last three vehicles at Crosstown but I have been using Greatwest Chysler as my servicing shop. When I bought my first Caravan from Crosstown, I had just moved to Edmonton, the service on the sales floor was excellent and I assumed the quality of service in servicing would be the same. I was really disappointed, I took my vehicle in to have some work done on the vehicle, it was to take about two hours and so I booked an appointment and bought the van in at 0800, and was told they would work on it immediately and they would phone me on my cell when it was ready, they knew I required the car in the afternoon as I had a meeting in Calgary that evening. I waited for the phone call and I waited, by noon I went back to the Dealership and the car was outside, it must be ready, went into servicing and they had removed the parts and found out the parts they had ordered for me had been used on another vehicle and my car would not be ready till Monday and they hadn't even bothered to call me. To say the least I was not happy because now I did not have a vehicle to get to Calgary. I contacted Budget and luckily they had a vehicle for me, I rented it and made my meeting in Calgary, to make a long story short, I got my car back on the following Wednesday after I phoned and found out the vehicle was actually ready at 1pm on the Tuesday, again they hadn't phoned me. Giving the Dealership the benifit of the dought I took a chance with Crosstown again and again I had terrible service again. I started using Great West after that with much better service. I purchased my Grand Caravan three years later from Crosstown and the next time I had servicing I went back to crosstown and again the service was terrible, and returned to Great West. I bought my Journey from Crosstown three years ago and never even thought of going back to Crosstown for servicing. Last week I had a very slow leak in my rear tire and because Great West was to busy to give me immeadiate service they phoned Crosstown and was told that I could take it in yeasterday. As soon as I got there I was introduced to Shelia Tufts, she asked me if I wanted to wait it would be about an hour or I could leave the car, which I did. She arranged for a courtesy driver to drive me home, after abut two hours she phoned and told me the tire could not be repaired, and told me I would have to purchase a new tire, She also mentioned that since the other tires were equaly worn that I should think of purchasing four new tires. She gave me a choice of three different tires (Good, Better, and Best), I made my choice and she also suggested that I should get the vehicle aligned. The tire I had chosen were not at Crosstown, but she made arragements for the tires to be brought to the Dealership by 3:30 PM. She told me that they would not be able to to mount the tires, balance and replace the valve stems and allign the vehicle before closing, so suggested if I needed the vehicle for the evening they could put my spare on, pick me up, and give me the car, and I could bvring the vehile back in the morning. I told her actually I needed the car the next day as I had a meeting at City Hall in the morning and then a meeting at the military base in the afternoon. She again suggested another alternative, she was going to see if she could get one of the mechanics to stay overtime and get me the vehicle back tonight. She phoned me back and told me that the car would be ready between six and six-thirty, and asked if I could arrange for a ride to the dealership, I said that I could not but I told her to arrangeme a pick up at home the following morning and that was alright with me. She phoned me again at 7:00PM and told me she had the keys in her hand and that the car was ready. This was exceptional service, throughout the whole day. Sheila went above and beyond, even staying overtime. She has sold me on the service at Crosstown and not only will I be buying my next vehicle at Crosstown but because of this service I will be using this dealership for everything. This morning she had the driver pick me up, and bring me to the dealersip, and because she was busy dealing with another customer, one of your customer service associates, invited me to enjoy pancakes and sausages and coffee, you were laying on for your employees. Thank you Shelia for your exceptional service. " If you worked for me, you would be a "KEEPER" More