Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Stress free buying Went looking to trade in a car and a half ton for a more capable truck. From friends recommendations I called up Crosstown and a couple other dealers Went looking to trade in a car and a half ton for a more capable truck. From friends recommendations I called up Crosstown and a couple other dealerships in the Southern Alberta region. There was no need to call those other dealerships; Moose found me what I wanted, a Longhorn Ram 3500, for the price of a 2500, and a fair trade in on my car and truck. Lyle and Moose were there for any questions, whenever needed, working hours or not. They even delivered the truck up to Fort McMurray and took my two vehicles down. We'll done Guys. Crosstown from now on. More
Real Customer Service Over the years I have purchased many new and used vehicles. As we know, it can be quite the task. Every dealership offered me a good vehicle and a dec Over the years I have purchased many new and used vehicles. As we know, it can be quite the task. Every dealership offered me a good vehicle and a decent price to buy their car or truck, but what they didnt offer was the level of customer service that i found at Crosstown Dodge by Brad Mcdonald!!!! His service is second to none! I informed Brad that my current vehicle was only 2 years old and worked fine but I was becoming frusrtrated with the level of service that the other dealerships were offering. I explained that I have never owned a Dodge, However quite a few of my associates and freinds had bought one from Crosstown and to see Brad if I was interested. After meeting with Brad I could see what they meant, Service..... real service from people who care!! it made such an impact that even my wife traded in hers(same make as my other vehicle) and bought a new vehicle as well. I now drive a fully loaded Dodge Laramie and I love it! Everytime I walk in the front door, I am greeted, welcomed and then helped with prompt service. The atmosphere at Crosstown is great. Every visit I make is enjoyable because the staff actually care. Furthermore, Brad Mcdonald always inquires hows the truck? the family? anything you need or what can i do? Most importantly Brad follows through. I am very happy that I switched to this dealership, I only regrett not doing it sooner. Thank you for taking the time with helping my wife and I with our purchase of our new vehicles from Crosstown Dodge. I will always be a Crosstown customer as long the service remains at this level. Regards, Mr. L Johnston More
New truck, great help We purchased our second Ram 1500 on Saturday the 7th. We had gone to Crosstown to look at sport utilities but after test driving one, Husny had been l We purchased our second Ram 1500 on Saturday the 7th. We had gone to Crosstown to look at sport utilities but after test driving one, Husny had been listening to what my wife and I were saying and got a 1500 with the 3.6L V6 and 8 speed automatic for us to drive. What a truck. We can now afford to drive this as a daily driver and still have the comfort and security of being in a full size truck. When more people realize the capabilities and the economy of this powertrain......lookout. Husny made sure we got the best deal we could and if anybody needs a vehicle, then talk with Husny. More
Personel review Friendly service, good deals and good financial advises, nice ambiance for selecting a new vehicle. A lot of variety on american brand of automotive. Friendly service, good deals and good financial advises, nice ambiance for selecting a new vehicle. A lot of variety on american brand of automotive. Offers a nice deals on preventive maintenance.. More
New truck purchase Service was great and couldnt have asked for e better sales person to deal with. I would recommend Brad to anyone for a new vehicle. Service was great and couldnt have asked for e better sales person to deal with. I would recommend Brad to anyone for a new vehicle. More
if u dont have the staff, don't book so much work!!!!!!! I had the pleasure of taking my vehicle in for some warranty work, not much of a pleasure made an appt, was told it would take1-1/2 hrs, 2 hrs later I I had the pleasure of taking my vehicle in for some warranty work, not much of a pleasure made an appt, was told it would take1-1/2 hrs, 2 hrs later I'm told they haven't even started on it yet and it's going to be all day :-O... To change a seat cover???? Brian I believe he is ur service manager, stands around doing nothing while Annie runs her xxx off trying to help ppl. Mr. Purdy could'nt care less about ur customers and tells me, "just b\c u book an appt for that time, doesn't mean that's the time it's going to go in?" THEN Y BOOK AN APPT ?????? I honestly can't wait for the warranty to be off this piece of xxxx so I can take it to a real mechanic, one that will tell u if he doesn't have time and when he will have time. I will definitely not buy another vehicle from this place... as I told Mr. Purdy b/f I left.... "thanx for absolutely nothing" except charging me $50,000 for a vehicle worth about $20,000 More
My wonderful experience at Crosstown My first time experience at Crosstown Auto Centre was great. The service was outstanding, the people are very friendly. Kayam Shivji went the extra mi My first time experience at Crosstown Auto Centre was great. The service was outstanding, the people are very friendly. Kayam Shivji went the extra mile to make us feel welcome as if we knew him for a very long time. He was very helpful and friendly. I surely would recommend Crosstown to other customer's. Thanks, Crosstown!! More
Trade In For A Dream Car Al was recommended to me through others. I had a specific car in mind and had one on hold at another dealership. That dealership had me dreading to Al was recommended to me through others. I had a specific car in mind and had one on hold at another dealership. That dealership had me dreading to go back to them as they had sold me my very first car and it was a terrible experience. (Yes I was going to go back!!??) I had been informed Al at Crosstown was awesome and there was the same car with more options available. I took the leap and called Al. He dealt with me over the phone and was incredibly professional and super pleasant. I put in a deposit right away so that when I was able to make the trip to Edmonton in a few days the car was there just as we had discussed. Having never seen or been to Crosstown before, arriving there was amazing. Al was right there when I pulled in with the car ready to rock for her first test drive! From then on every moment was fantastic. It almost seemed too perfect because of my past experience. I never looked back at the other dealership who treated me like I wasn't serious or important. Brittany was patient with all financial inquiries and is very pleasant and professional to work with. Both Al and Brittany gave me confidence that going to a dealership is to be an amazing experience to find the vehicle you want, not a mortifying one. More
crosstowns great I bought a new truck at crosstown from Husny Ismael. From the first hand shake to the last the experience was pleasant and I would recommend him to a I bought a new truck at crosstown from Husny Ismael. From the first hand shake to the last the experience was pleasant and I would recommend him to any of my friends. great job Husny. Gerry Russell More
Excellent Staff Everyone I talked to was so helpful and was able to answer all of my questions thoroughly. They made the process of buying a new car an absolute pleas Everyone I talked to was so helpful and was able to answer all of my questions thoroughly. They made the process of buying a new car an absolute pleasure. I'm telling all my friends to go see them for their next vehicle. More