Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 2,422 reviews
Great experience, friendly service. Al Dewan is an experienced, down to earth sales representative. I would recommend him in the dealership to deal with. Thanks Al! Great work! All the b Al Dewan is an experienced, down to earth sales representative. I would recommend him in the dealership to deal with. Thanks Al! Great work! All the best to you! More
Great experience will return Patrick was great to deal with....very attentive and listened to what i was looking for. I left with a truck the same day and am happy with my vehicle Patrick was great to deal with....very attentive and listened to what i was looking for. I left with a truck the same day and am happy with my vehicle, will recommend this dealership and Patrick to everyone. If you want a great vehicle at a amazing price the people at this dealership will do everything to get you into something that will make you very happy. go see the staff at crosstown! Also Marko in finance is awesome to deal with More
Couldn't have asked for a better experience Trevor was just awesome! As soon as we arrived at the dealership he was helpful, attentive and super friendly. My boyfriend and I were super impressed Trevor was just awesome! As soon as we arrived at the dealership he was helpful, attentive and super friendly. My boyfriend and I were super impressed with how he listened to our wants and helped me find and buy my dream car. We told him our budget and he made it work for us. He was just great. Trevor made buying my first car a fun and enjoyable experience when I was worried it would be horrible and scary. Olivia was great at helping us make our purchase a true investment. She was super great at explaining everything on a down to earth level that was clear to understand. She also helped me get in me new car as fast as possible. Thanks again Trevor, Olivia and the rest of the awesome staff at Crosstown! More
Great servise. Flexible. Looking out for his custmers. Jerry was very friendly, listened to what we were looking for and provided an attentive service. We was also very patient and fast in doing his job. I Jerry was very friendly, listened to what we were looking for and provided an attentive service. We was also very patient and fast in doing his job. I would definately recommend him to my friends. Thank you! More
Fantastic Everyone helped us get into our new truck. Goals are easy to reach with a team like this helping you out. Thanks to the team! Everyone helped us get into our new truck. Goals are easy to reach with a team like this helping you out. Thanks to the team! More
Fun filled experience I came into Crosstown last weekend and was greeted by Sarah Ouwendyk, friendly product specialist. Sarah and Jennifer Mileham were very helpful, knowl I came into Crosstown last weekend and was greeted by Sarah Ouwendyk, friendly product specialist. Sarah and Jennifer Mileham were very helpful, knowledgeable, and patient with me in regards in what I was looking for. When I showed the van to my wife she loved it! I also liked the fact that the dealership wasn't high pressure sales environment and that I was also treated with kindness and respect. Great job Sarah and Jennifer! More
Great customer service Jennifer Mileham is great, she is friendly, welcoming and she cares about her customers, we have already bought 3 cars at Crosstown. Always happy with Jennifer Mileham is great, she is friendly, welcoming and she cares about her customers, we have already bought 3 cars at Crosstown. Always happy with the choice, Jennifer is always ready to help and advice us on the particular car, her product and inventory knowledge is excellent. The service is also very good, all the associates are very friendly and easy to deal with. More
Sheldon is a Top Notch Salesperson Sheldon Smith was very friendly and knowledgeable, considering he has only been at crosstown for 4 weeks now. He has a heart of gold and did not try t Sheldon Smith was very friendly and knowledgeable, considering he has only been at crosstown for 4 weeks now. He has a heart of gold and did not try to push any options on us that we didn't want. He understood our situation, and helped us find a reasonably priced car that we wanted. He was very personal calling himself, and explaining slowly, and in full detail, the full benefits of the car. More
Worst Car Buying Experience I contacted Crosstown as they came recommended. The salesman was friendly enough on the phone, but made promises he couldn't keep. When I went down in I contacted Crosstown as they came recommended. The salesman was friendly enough on the phone, but made promises he couldn't keep. When I went down in person, I was promised a "special deal" as they had a Chrysler rep out the day before, but had told me to head home when I was halfway there because their computers went down. That I could understand... But I went into this promised "special deal" and sat around with 3 kids for over 3 hours although they apparently had me pre-approved, but not for the minivan originally promised to me. My biweekly payment amounts kept going up without me asking for anything added on, they switched which bank I was approved through without any discussion. When I asked for paperwork, it took a day to get it sent out to me. To me, it seems they were busier counting my money than they were anything else. To top it off! When I asked questions about the bill of sale (prior to signing it), the service contract and the finance agreement...they wouldn't even call me back. I eventually asked to speak with management and this Adam called me and basically told me that I was distracting their salesman from selling cars and that they were cancelling the deal. As a consumer I have a right to thoroughly read through anything prior to signing it and I have a right to have my questions answered. Pathetic customer service and not good at keeping promises. I will never go back there again! Good job Crosstown at giving Londonderry dodge sales guys a ?sweet commission since I'm buying a NEW vehicle not used. I would never recommend them to anyone. I would also like to add that Adam's main concern seemed to be getting the TV back that they gave me during our deal making and that I was apparently distracting Jerry from selling cars...pathetic! More
Amazing Went in just looking and came out with a brand new car that I love and the employees were amazing! The employees were so friendly and so helpful, and Went in just looking and came out with a brand new car that I love and the employees were amazing! The employees were so friendly and so helpful, and understanding. If you need a new car, go see Crosstown. More















