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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.4
2,087 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,087 reviews

July 27, 2014

Awesome experience, friendly staff ! I just walked in some auto showrooms and Crosstown was the fifth of them. The moment I stepped in there I felt like this is the place I wanna buy my c More

by russellchy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Dzurka
July 26, 2014

QUICK LUBE So i park outside the quick lube doors wait for a Quick oil change on my Diesel. after sitting outside the QUICK lube bays for 45 mins not one of the More

by 12820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
quick lube employees
Jul 30, 2014 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for taking the time to speak with me today and provide feedback. On behalf of our Mopar Express team here at Crosstown, We sincerely apologize that you were parked outside our doors for 45 minutes and were not acknowledged. Our policy is to greet the customers outside and inform them of the approximate wait time and gather a general idea of the service required for this visit. The frustration you encountered due to the lack of service is understandable and your experience is unacceptable. Thank you again for your understanding and we really appreciate your business and look forward to serving you in the future. Sincerely, Shellian Bremec

July 26, 2014

Second Time's a Charm! After checking out one other dealership which was not willing to deal and treated me like my offer was an insult, it was a pleasure to get an email re More

by cartermb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ladies at reception for pre-owned vehicles on July 24th during the day., Lyle Najjar, Danny Setera
July 26, 2014

Easy and understandable. I'd would have to say I was treated very well by the pre-owned staff. Jerry and TJ were big helps and were friendly to deal with. We're willing to ans More

by Sciclipse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shellian Bremec, TJ Fiddler, Rick Wilmot
July 25, 2014

Great deal, great service, great experience! I was in the market, looking towards buying a new dodge truck. Crosstown was my first stop and only stop. I walked in and met Moose rite away, he help More

by JesseKjos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moose Zarandah
Jul 25, 2014 -

Crosstown Chrysler Dodge Jeep Ram responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with Moose here at Crosstown. We wish you safe travels in your new truck and look forward to seeing you again soon! Thank you, Shellian Bremec

July 24, 2014

Great Experience Once again at Crosstown This is the second vehicle we have bought from Crosstown and will continue to buy our Vehicles here. We bought our 2010 Ram 1500 four years ago, and t More

by Negasonic68
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Hamilton, Husny Ismael
July 21, 2014

Great service Randy was great to deal with. I am in a wheelchair and don't drive but I own the vehicle. Unlike most people who keep talking to the driver even when More

by Cameraman780
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
July 21, 2014

Great experience This guy is so friendly, he answer questions like he knows what he's talking about. He's very patient with us. He's very helpful and he explain every More

by GianJona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Destacamento
Jul 22, 2014 -

Crosstown Chrysler Dodge Jeep Ram responded

Hearing that Mark provided you with great customer service and answered all the questions you had is the best thing we could hope for! Your comment means a lot to Mark and Crosstown. Thank you for choosing Crosstown, we wish you many happy miles in your new Jeep Grand Cherokee. We look forward to serving you for many years to come!

July 20, 2014

Awesome service Awesome bunch of guys helped me get a truck I wanted and for a great price and drove the truck home that day, couldn't ask for a better experience More

by Rene36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mazin Fakhreddine, Hoakey Fiddler, Marko Kamal
July 20, 2014

my new car I would recommend Farid to everyone. I was very nervous on purchasing my new vehicle but Farid and his assistant Leah calmed me down and was very gre More

by Loriann Yakimuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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