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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,087 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,087 reviews
August 08, 2014
Great buying experience buying new RAM 3500 Had a great experience when purchasing my new Ram 3500 at Crosstown. Colin and Jerry were great to deal with. They provided excellent information and Had a great experience when purchasing my new Ram 3500 at Crosstown. Colin and Jerry were great to deal with. They provided excellent information and a very comfortable buying experience. This is my 3rd vehicle purchase from Crosstown and will be buying future vehicles from them, More
by grotch
Employees Worked With
Colin Dzurka, Jerry Ziniak
August 06, 2014
Excellent Customer Serivce I just went in to get my vehicle appraised. Collin was the sales person that my husband and I were talking to. He ran some numbers for us and came bac I just went in to get my vehicle appraised. Collin was the sales person that my husband and I were talking to. He ran some numbers for us and came back with an excellent deal!!!! I got a vehicle brand new with tons of extra features for less than what I was paying for one a year older. He has excellent customer service he definitely went above and beyond in making sure that we satisfied he kept making sure that everything was going well at all stages of the deal. We had our dogs with us and the entire team was very welcoming with them. This is an awesome dealer ship to work with. We travel all the way from Fort McMurray just to deal with Crosstown because of there customer service. Thanks so much for all you hard work!!!!!! We are on our third vehicle purchased at Crosstown and any we purchase in the future we will be coming here!!! More
by Crsytal
Employees Worked With
Colin Dzurka
August 06, 2014
Great Experience Husny made my experience of buying my first new car easy and quick. I went in to the dealership with a vehicle in mind but upon discussing my options Husny made my experience of buying my first new car easy and quick. I went in to the dealership with a vehicle in mind but upon discussing my options with him, decided on a Dodge Journey. I love my new vehicle! Joy made financing and the paperwork easy. Thank you Crosstown for assisting me with this purchase and thank you Husny for taking such good care of me! More
by Joanne B
Employees Worked With
Husny Ismael
August 06, 2014
SuperBee To The Rescue!!!! Drove into Crosstown Dealership, drove out with a Brand New SuperBee Dodge Charger SRT. Love, Love, Love My New SuperBee, Super-Crosstown, and Super-M Drove into Crosstown Dealership, drove out with a Brand New SuperBee Dodge Charger SRT. Love, Love, Love My New SuperBee, Super-Crosstown, and Super-Manny Hanna, plus the Super-Easy and smooth transition of trading in and getting a new vehicle. Super-Friendly Joy Gobeil made the financing part Super nice. I highly Super-duper recommend this dealership and Super-Manny for anyone's vehicle needs and of course wants. You can all see me and my Super-Beautiful wife as we pass you Charging our way through the streets in our New Dodge Charger SRT SuperBee!!! More
by 2DodgeChargers
Employees Worked With
Manny Hanna
August 05, 2014
Awsome service I really appreciate the amazing service he provided by staying late to take my truck in so it could be worked on as soon as possible. My truck is my b I really appreciate the amazing service he provided by staying late to take my truck in so it could be worked on as soon as possible. My truck is my business and couldn't afford for it to be out of service for any length of time. He went far and beyond his duties in his job and he has made me a customer for life! You just don't find customer service like that anymore so Thank you so much. Sincerely Sam Ashtareeh More
by nsx-900
August 05, 2014
YOU SHOULD BE ASHAMED!!!! I HAVE NEVER IN MY LIFE HAD THE KIND OF HORRENDOUS SERVICE I RECEIVED HERE I DONT EVEN KNOW HOW THIS DEALERSHIP IS STILL UP AND RUNNING!!! I ARRIVED W I HAVE NEVER IN MY LIFE HAD THE KIND OF HORRENDOUS SERVICE I RECEIVED HERE I DONT EVEN KNOW HOW THIS DEALERSHIP IS STILL UP AND RUNNING!!! I ARRIVED WITH MY TRUCK AT 7AM FOR AN OIL CHANGE, I WAS THE FIRST PERSON THERE WITH NO ONE IN FRONT OF ME. IT WAS OVERE AN HOUR AND I HAD TO LEAVE TO GET TO WORK ON TIME. I ASKED FOR A SHUTTLE AND WAS LAUGHED AT VERY RUDELY, I WOULD THINK THAT AN HOUR IS MORE THEN LONG ENOUGH TO GET AN OIL CHANGE DONE. SO I ENDED UP RUNNING ALL THE WAY TO MY WORK BECAUSE A CAB WOULD HAVE TAKEN TO LONG. I WENT BACK TO PICK UP MY VEHICLE AT 11AM, I STOOD IN FRONT OF SHEILA FOR OVER 10 MIUTES WATCHING HER RUN AROUND LIKE A CHICKEN WITH HER HEAD CUT OFF AND NOT HAVE THE ABILITY TO PROPERLY MANAGE HER TIME TO COMPLETE THE ONE TASK IN FRONT OF HER. AFTER RUNNING ALL OVER FOR 10 MINUTES SHE THEN PROCEEDED TO WALK OVER TO THREE OTHER PEOPLE WHO HAD WALKED IN FAR BEHIND ME TO EXPLAIN THAT THERE WAS AN EXTREMELY LONG WAIT AND THAT THEY SHOULD BE FULLY PREPARED TO WAIT HOURS TO GET ANYTHING DONE ON THEIR VEHICLES WHICH LED THESE PEOPLE TO LEAVE ALL TOGETHER. WHILE ENDING HER SPEACH WITH THESE PEOPLE I PIPED UP AND SAID I WOULD NOT LIKE TO WAIT AS MY TRUCK HAD BEEN THERE SINCE 7AM!! ALL I NEEDED TO DO WAS PAY AND DRIVE AWAY AND THAT WAS NOW ABOUT 20 MINUTES INTO MY WAIT TIME. ONCE I EXPRESSED THIS SHEILA'S ATTITUDE WHEN TO xxxx AND SHE WAS BEYOND RUDE IN EVERYTHING SHE SAID AND DID, THE ATTITUDE WAS COMPLETELY UNNECESSARY AND HORRIBLY UNPROFESSIONAL. AFTER THEN RUNNING AROUND TRYING TO FIND MY BILL AND THEN EVENTUALLY MY KEYS….. I WAS TAKEN TO THE FRONT COUNTER TO PAY. ONLY THEN TO BE GREETED WITH THE SAME HORRIFIC ATTITUDE AND MOST PATHETIC CUSTOMER SERVICE I HAVE EVER RECEIVED. I WILL NEVER RETURN!!! YOU ALL SHOULD BE ASHAMED!! ALSO, AFTER READING THE REVIEWS I HONESTLY DONT KNOW HOW THEY HAVE ANY BUSINESS AT ALL. SOUNDS LIKE MORE OF A HEAD MANAGEMENT NOT GIVING A S*** ABOUT ANYTHING KIND OF SITUATION AND ALLOWING POOR CUSTOMER SERVICE TO BE ACCEPTED. More
by kilo3382
Employees Worked With
Front Desk Lady
July 30, 2014
Awsome experience Walked into the show room, I was greeted by Collin, he asked me a few questions what we were interested in and I felt no pressure, he said he had a Ch Walked into the show room, I was greeted by Collin, he asked me a few questions what we were interested in and I felt no pressure, he said he had a Cherokee in a new colour.. went for test drive he explained some of the options in the vehicle.. The finance Dept was awesome and we had all the paperwork finished in a timely matter Picked up my Vehicle the next day.....This is the 2nd Jeep I have purchased from Crosstown,, More
by eric.hatter.5
Employees Worked With
Colin Dzurka
July 30, 2014
All thanks to Brad I might not have gone to Crosstown if it wasn't for Brad. This is the second vehicle I have purchased from him. You get the impression he is on your I might not have gone to Crosstown if it wasn't for Brad. This is the second vehicle I have purchased from him. You get the impression he is on your side, and the service certainly speaks to that. He's upfront, personable, and obviously great at what he does. I'll happily recommend Brad and Crosstown to friends and family, and they'll certainly get my business again. More
by levis
Employees Worked With
Jeremy Hamilton
July 29, 2014
Easy and enjoyable Husny Ismael made my truck buying experience an easy decision, he knew the product, made the trade very easy and overall an enjoyable purchase experie Husny Ismael made my truck buying experience an easy decision, he knew the product, made the trade very easy and overall an enjoyable purchase experience. More
by mvandergriend
Employees Worked With
Mario Liberona, Husny Ismael
July 29, 2014
Reasonable and Up Front Good experience. Everyone was reasonable and helpful without being pushy. Danny and Grant were both honest and careful to make sure we had everything Good experience. Everyone was reasonable and helpful without being pushy. Danny and Grant were both honest and careful to make sure we had everything we needed before the deal was done. More
by Tharriga
Employees Worked With
Danny Setera
