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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.6
2,404 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,404 reviews

May 13, 2015

2015 Jeep Wrangler I received excellent service selecting and test driving various new vehicles. Chris worked with me and is very knowledgeable about the vehicles and More

by Black Pearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2015 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. On behalf of Chris and Crosstown Auto Centre, enjoy your ride! Thank you again, Shellian Bremec Marketing Manager

May 13, 2015

Wonderful Colin and his boss husny were a great help buying my first new car. Car blew up and Colin was calling me helping me out, offered me a loaner for 2 day More

by Blowupcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Najjar, Husny Ismael, Rick Wilmot, Allan Angeles
May 12, 2015

Finance department I bought a Dodge Journey last October. The service received afterwards was terrible.When I paid my loan off in May this year I had big trouble to canc More

by patience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mazin Fakhreddine
May 13, 2015 -

Crosstown Chrysler Dodge Jeep Ram responded

Good morning, Thank you for taking the time to write a review. We really do appreciate your business. Can you please email me at sbremec@crosstownauto.ca or call at 780-488-4881 ext 1701. I would like to review your concern and do my best to assist in a resolution. I will need all of the following information in order to review. full name the vehicle was originally purchased under, year make and model of vehicle, if you have the serial (VIN) number would be great. Sincerely Shellian Bremec

May 14, 2015 -

patience responded

Hi, this is not going well at all. This morning I had to take my Dodge Journey to the nearest Dodge Dealer because the Cylinders misfired. They try to find out what's wrong with the vehicle. Now to the Finance department. I was dealing with Jeremy Hamilton. I'm about to pay off my loan and wanted the additional Insurances I had to take out with the loan cancelled. So far I received only a reduced Refund for the Breakdown Insurance, still waiting on the Medical Refund. I contacted the Insurance, they had no record of the cancellation of the Medical Insurance, which was suppose to be cancelled back on April 21st. So you can understand I'm very upset at the moment. I bought the car back in October 15th with Madzim, and now I can't even drive it at the moment because something is wrong with it. My Details are Jutta Moore. Vehicle purchased Dodge Journey. VIN #3D4PH6FV6AT234972.

May 12, 2015

They really listen to what I need It the first time I go to a dealership end the people listen to my need and they put all the effort the sell me the product that I really wanted More

by Remi84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Kamal
May 13, 2015 -

Crosstown Chrysler Dodge Jeep Ram responded

We couldn't be happier that Colin, Marko, and Paul provided you with a great car buying experience. we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come! Thanks again, Shellian Bremec Marketing Manager

May 11, 2015

Best service out there Al Dewan, has been the best sales man ever, he goes beyond his way to make you feel comfortable in the purchase you made and made me feel so comfortab More

by vkneklson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2015 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you Vivian! On behalf us all of us at Crosstown, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Al. we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come! Thanks again Shellian Bremec Marketing Manager

May 09, 2015

better experience then the first time THE FIRST TIME I BOUGHT A CAR HERE I HAD A HORRIBLE EXPERIENCE. GRANT AND JEREMY HAVE RENEWED MY FAITH IN CROSSTOWN. THEY WERE BOTH HELPFUL AND HONEST More

by tanyaross3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hamilton
May 09, 2015

moose on loose Moose helped me and understood my needs even though it was a difficult transaction with insurance, no pressure and found The right vehicle and worked More

by moose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moose Zarandah
May 13, 2015 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience with Crosstown and Moose. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Thanks again, Shellian Bremec Marketing Manager

May 09, 2015

better compared to the last time we were there. better sale we were greeted in a timely manner, once we were in the dealership to finalize our deal and taken up to the financing and this time did not take all d More

by jneel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
olivia Rasa, Adam El Najjar, Pat Savoie
May 07, 2015

great experience Had a great experience at crosstown! We emailed about a truck and the response was very quick! Colin provided fast service and made our buying experie More

by sheila & doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Dzurka, Jeremy Hamilton
May 11, 2015 -

Crosstown Chrysler Dodge Jeep Ram responded

Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Crosstown Auto Centre, we wish you many happy miles in your new truck! We look forward to serving you for many years to come! Respectfully, Shellian Bremec Marketing Manager

May 06, 2015

Best experience I've had I've bought a few vehicles and I would have to say this was by far the best experience I've had yet. Seems to me Sheldon did everything he could to ge More

by Shaun_1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Smith
May 11, 2015 -

Crosstown Chrysler Dodge Jeep Ram responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Crosstown with only the best there is to offer. It’s so nice to hear that Sheldon helped to make your experience such a positive one. Enjoy your new truck! Respectfully, Shellian Bremec Marketing Manager

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