Crosstown Chrysler Dodge Jeep Ram

Jeep Compass I was so happy with my experience at CrossTown! Being relatively new to the new car buying experience Trevor was able to answer any question I was abl I was so happy with my experience at CrossTown! Being relatively new to the new car buying experience Trevor was able to answer any question I was able to spit out even the odd few. He never tried to talk me into something I didn't want !! Highly recommended! More

Awesome Salespeople It's refreshing to find a salesperson who is down to earth and doesn't waste your time by feeding you a bunch of bull****. Jennifer is intuitive - fi It's refreshing to find a salesperson who is down to earth and doesn't waste your time by feeding you a bunch of bull****. Jennifer is intuitive - figures out what you are looking for and helps you get it. It was a nice quick process. More

Need to pay more attention I brought my vehicle in for service and an oil change and dropped it off at 7:30am, by the time I go through the process of getting it in the system, I brought my vehicle in for service and an oil change and dropped it off at 7:30am, by the time I go through the process of getting it in the system, I missed my ride to work. I thought no big deal, I will use the shuttle service. BIG mistake, I will never use the shuttle service again. I waited until 9:15 that's the time the first of 2 shuttle buses arrived. I work a 5 minutes drive away and should have just walked to work. I would suggest you look at how many vehicles are coming in and add the appropriate drivers to help get those people waiting back to work. Or try using one vehicle for short hauls and make the people that have to go all the way south wait. Not sure why people on the southside bring their vehicle all the way to the north. When i asked how long the shuttle was away from picking us up, after already waiting 30 minutes, I was told both vehicles were on the southside and would be 45 minutes yet. There must be a program that customers could add their name to and it optimize a list for the drivers. The driver that was picking us up spent another 20 minutes organizing everyone and verifying where they were going and trying to track people down for the trip. The last time i brought my vehicle in for an oil change and fix a light it took 2 days beacause they were so busy. I was asked by the custoemr service lasy to give this dealership another chance. This time it took 90 minutes to get a shuttle to bring me to St. Albert Trail. I think i am going to try the Londonderry location and see if they care for their customers more. The lady that put my car in the system was fast and professional, but because of the shuttle wait, i rate the customer service as Fair at best. people at the counter noticed us sitting there waiting. They should be able to react and make things happen instead of just giving us a 45 minute wait response. More

Extremely pushy sales tactics I wanted to inquire about the Jeep Cherokee 2014 and Trevor used his extremely pushy sales tactics to get my business. He forced me really hard to giv I wanted to inquire about the Jeep Cherokee 2014 and Trevor used his extremely pushy sales tactics to get my business. He forced me really hard to give my credit card info and wasn't very friendly when I didn't want to get the vehicle due to the fact that they couldn't come up with a vehicle with a cold weather package. It is better to not sell a potential customer anything than selling an inferior product that no one would buy. BE PROFESSIONAL More

Very happy Customers Colin Dzurka was very helpful from the first phone call we made to your dealership. He was friendly, helpful and knowledgeable. Jeremy Hamilton's easy Colin Dzurka was very helpful from the first phone call we made to your dealership. He was friendly, helpful and knowledgeable. Jeremy Hamilton's easy manner, and explanations of the finance, made the paperwork easy, thank you. These two make a great team, and we will gladly send anyone looking for a vehicle to them. You can be sure we will return to this dealership, very impressed. Colin the best compliment I can give is ( a salesperson without dollar signs in his eyes is a great salesperson, two thumbs up for you!) More