Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Excellent Service So Easy This was my first time buying a vehicle on my own my husband always did those things. I was at the dealership with my daughter looking for a 4x4 Jeep. This was my first time buying a vehicle on my own my husband always did those things. I was at the dealership with my daughter looking for a 4x4 Jeep. No one jumped on us as soon as we got there we were able to look around at all the Jeeps that we were interested in and then we approached a salesman when we were ready for information. That was Al Dewan he treated us like he would have wanted his wife and daughter treated. He made sure i was well informed about the vehicle and went through all of the features and computer capabilities that the vehicle has so that I understood them and felt comfortable.He walked us through the facility to make sure I knew where to go for my oil changes and service. This experience was stress free from the moment we got there.I really appreciated all the help and friendly service we received. More
Fast and efficient friendly. gives you options to help you to decide whats best for you. they find things and make it happen. you can feel how they care about what you w friendly. gives you options to help you to decide whats best for you. they find things and make it happen. you can feel how they care about what you want More
Buying replacement parts Very clean easy to navigate through to the parts section Was asked if I needed help didn't have to run around looking for some one to help me. Very p Very clean easy to navigate through to the parts section Was asked if I needed help didn't have to run around looking for some one to help me. Very polite and respectful staff going to have to give this place a 10 out of 10 More
Very patient folks!! My wife and I stopped by Crosstown on a Saturday morning and were greeted by Nick. He took time to listen to what we were looking for and proceeded to My wife and I stopped by Crosstown on a Saturday morning and were greeted by Nick. He took time to listen to what we were looking for and proceeded to put a pile of miles on his sneakers over the next few hours. We left without a solid match but he had a very good idea of what we were looking for (that day anyways). Over the next few days we were in contact with Dave, Adam, Jeremy and then Lyle in finance. All great people and all spent a tremendous amount of time with us ensuring we were completely satisfied. I will say the truck we started looking for and the truck we ultimately purchased ended up being exactly (with the exception of the Cummins upgrade) what we were looking for - more importantly a better match for future plans. For real - these folks spent upwards of 8 hours looking after us and were very patient, pleasant, personable and very professional . We will be back and I look forward to future dealings with their after sales service. More
"J JO" is the way to Go!!! My wife and I walked in with an appointment to meet Jerry. I mentioned a truck was a preference but parking space is a concern. He suggested drive a My wife and I walked in with an appointment to meet Jerry. I mentioned a truck was a preference but parking space is a concern. He suggested drive a model home and see if it will fit in the garage! We did and found the truck was not the best option. That simple suggestion made the rest of my vehicle buying experience easy. We opted for a Cherokee instead. Jerry worked very hard finding the right colour/option packages to suit our needs. He let us test drive different models, brought various colour/interior combinations for us to see and sit in. Jerry is very knowledgable on the vehicles and the nuances between models and options available. Drove home our new vehicle the same day. A hassle free, no pressure experience, Jerry is a professional and personable individual to deal with. Craig & Jacque. More
great 1st experience My 1st time new vehicle purchase and had a great experience. Patrick was always available and eager to help to find what I wanted & make it happen. My 1st time new vehicle purchase and had a great experience. Patrick was always available and eager to help to find what I wanted & make it happen. More
We got exactly what we wanted! Sheldon was extremely attentive I'm helping my husband and I find exactly what we were looking for within our budget. He made sure all our must haves Sheldon was extremely attentive I'm helping my husband and I find exactly what we were looking for within our budget. He made sure all our must haves were met and we appreciated the time that he spent finding us the Charger and Jeep of our dreams. More
Awesome! This is our second dealing with Marko. He truly is a top notch professional and will work hard to make you happy. Thank you sir we will most certainly This is our second dealing with Marko. He truly is a top notch professional and will work hard to make you happy. Thank you sir we will most certainly be sending business your way! More
New purchase of 2015 jeep wrangler sport b Called and dealt with many other dealerships. A no pressure environment and very nice people to deal with. Listened to my concerns and found me the je Called and dealt with many other dealerships. A no pressure environment and very nice people to deal with. Listened to my concerns and found me the jeep I was looking for. Other dealerships had lied to us on many levels about many things. When I stated I had been purchasing vehicles and making payments for many years and could filter through the jargon, I was treated properly and for that reason they earned my business. Love the environment, a great experience. Would definitely recommend this dealership to anyone, now will see how the aftermarket warranty service is. In my experience, not so good with any, always great on purchase, Hope the same holds true in the after purchase experience. Looking forward to putting the Jeep name to the test. More
super good service first time to express lube change very professional staff in the lube center and we were walking around in building and both the salesman service first time to express lube change very professional staff in the lube center and we were walking around in building and both the salesman we sold us the van came and said hi to us to that it means a lot about after sales hey thanks to justin /danny and good service to cassie in lube More















