Crosstown Chrysler Dodge Jeep Ram

Unprofessional service adviser My car was booked on line on December 01 for service for December 8, 2014. I have indicated at of time of service request that my car need lover air d My car was booked on line on December 01 for service for December 8, 2014. I have indicated at of time of service request that my car need lover air dam part and I have provided that part number asking to confirm that they can do this repair. No one got back to me. On the day of appointment it was chaos. Service adviser Annie Tan-Sivius asked me to fill service form and told me that later on she will call me with the estimate. When she called she told me that almost all mayor part are to be replaced, when I confronted her on that and told her that in summer car was serviced and over $ 3000.00 in repairs where done, so I do not think that this is true she just told me she will call me back. I told her that I need to know how much I will pay for repairs, before they are done. She told me I will get it in email, however I never got it. To make story short, I came for $30 part (lower air dam for 2005 Dodge SX, broken power cables for day time driving lights and power steering belt. Now I am asked to pay over $2200 for service I never authorised, my car did not get lower air dam (discontinued part), no light where fixed and my car is a hostage. I was very happy with the service when I got service first time, this is second time and whole situation is disastrous and I fill scammed. More

Customer Service I had a great feeling that I was treated by staff in a friendly and courteous manner. Very good service and great detailing job. Absolutely love Marko I had a great feeling that I was treated by staff in a friendly and courteous manner. Very good service and great detailing job. Absolutely love Marko with his humorous attitude. More

Excellent Customer service This is my second vehicle I purchased from cross town auto,both times Shuke was my salesman. This gentleman went beyond and above who he clearly expla This is my second vehicle I purchased from cross town auto,both times Shuke was my salesman. This gentleman went beyond and above who he clearly explained and find the vehicle of my dream with in my budget. I would like to appreciate entire cross town employee and specially Thanks to Shuke. God bless you and your family. Happy holidays More

Buying New Jeep I was in the market for purchasing a new Jeep and was referred by another dealership to Crosstown. Al Dewan went above and beyond in efforts to find m I was in the market for purchasing a new Jeep and was referred by another dealership to Crosstown. Al Dewan went above and beyond in efforts to find me the perfect vehicle and ensure I was satisfied before leaving the dealership. He knew exactly what I wanted and showed me several different models and helped me choose the one that was best suited to my needs. Even worked with me to make my Jeep customized by replacing the standard cloth seats with heated leather seats! I love my new Jeep and I know I wouldn't of got the same experience anywhere else or with anyone else. If you are stopping by Crosstown make sure you see Al - you will not be disappointed- he goes above and beyond for the happiness of his customers. More

sales reps very good service friendly staff , answers all questions 3 third purchase will and have recommend crosstown auto centre to friends and co workers than very good service friendly staff , answers all questions 3 third purchase will and have recommend crosstown auto centre to friends and co workers thanks to crosstown auto centre team More

Practically fun to buy from these guys. These guys have taken all the work and worry out of buying a vehicle. Colin especially was so helpful that I thought he was family. Very personable fo These guys have taken all the work and worry out of buying a vehicle. Colin especially was so helpful that I thought he was family. Very personable for a car salesman without being fake. I will be recommending Colin to everybody that mentions they need a vehicle. Great job guys. More

Good job Moose was very easy to deal with and very knowledgeable on the topic of trucks, I really appreciate moose being able to sit down and explain how the d Moose was very easy to deal with and very knowledgeable on the topic of trucks, I really appreciate moose being able to sit down and explain how the deal was working/ put me in a truck I love for a reasonable price, More

Our Awesome Experience This experience once again was awesome. My wife and I are extremely happy with the friendships we have developed over the past 3 years with Al Dewan i This experience once again was awesome. My wife and I are extremely happy with the friendships we have developed over the past 3 years with Al Dewan in Sales and Joy Gobeil in finance. My wife and I have talked about the wonderful service, attention to our needs and wants and the assurance that everything will be taken care of. This is my third truck over the past 4 years, and my wifes second vehicle purchased through Al Dewan and the one thing that makes Crosstown, Al Dewan and Joy Globeil stand out to us is that because of my past credit, Crosstown was the only dealership that would consider me, and were willing to work with me. Today because of that I was able to purchase a 2014 Dodge Laramie Longhorn and my wife just purchased a 2015 Jeep Cherokee. We are extremely pleased and convinced that we don't want to go elsewhere. Thanks Crosstown. Bryan Schuster More

applaudable Was impressed with my service with Shuke and Robbie. Made me a very happy lady so thank you for making me a priority. Shaun was also very helpful. Was impressed with my service with Shuke and Robbie. Made me a very happy lady so thank you for making me a priority. Shaun was also very helpful. More

Happy New Year!! This weekend my husband and I drove two new vehicles off the lot at Crosstown. That wouldn't have been possible without the amazing work with Al Dewa This weekend my husband and I drove two new vehicles off the lot at Crosstown. That wouldn't have been possible without the amazing work with Al Dewan. He's truly a remarkable man. He has always listened to what we were looking for, and gone to any length to get us exactly what we wanted. In 2013 I bought a new Jeep Compass from Al. It was just what I needed at the time. However, I wanted to upgrade to something a little bigger and more powerful. Al sat down with me and then showed me a couple of vehicles I might like. As a woman who knows what she wants, and wants it the way she wants it - Al managed to find me a brand new Cherry Red 2015 Jeep Cherokee! It's beautiful! I'm pretty sure my friends and coworkers are tired of hearing how wonderful Al and all the folks at Crosstown have been - and especially about my great new vehicle! Al has always treated me with the utmost respect and consideration, and has made me a very happy lady. My husband also upgraded his truck - and Al put him into a brand new 2014 Laramie Longhorn. What a truck!! It's got all the bells and whistles, drives like a dream, and looks like a million bucks! My husband feels like a king driving it. Thank you for everything, Al - you're the BEST! More