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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.4
2,089 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,089 reviews

May 21, 2015

friendly and helpful staff make the deal. Had a great experience here for the second time. COLIN was awesome deal with, and was quite patient with my exacting needs. He took the time to find t More

by Jeep guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marko Kamal
May 22, 2015 -

Crosstown Chrysler Dodge Jeep Ram responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Crosstown with only the best there is to offer. It’s so nice to hear that Colin and Marko helped to make your experience such a positive one. Enjoy your new Jeep!! Thank you again, Shellian Bremec Marketing Manager

May 20, 2015

friendly and helpfull a wide selection to choose from the large lots of inventory to meet every customers needs and wants. lots of seating area to relax while they work beh More

by bk0271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Kaiser, Bob Janis, Dave Comrie, Marko Kamal
May 19, 2015

Increadibly fast and caring service The dealership is very comfortable the entire team is welcoming Tony and Jeremy made the process super I am 100 percent happy with everything. Saint More

by poweredhorse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Surtida, Jeremy Hamilton
May 20, 2015 -

Crosstown Chrysler Dodge Jeep Ram responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Crosstown Auto. We wish you safe travels and many miles in your new vehicle and look forward to seeing you again soon! Thank you, Shellian Bremec Marketing Manager

May 16, 2015

Dodge 1500 ram pickup Great service ( smoken truck!!) very helpfull sales & management, the little extras are important to me and where I do business. I look forward to doi More

by Paul2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moose Zarandah, Lyle Najjar
May 20, 2015 -

Crosstown Chrysler Dodge Jeep Ram responded

Congratulations on your new Truck! Thank you for taking the time to write about your experience. It is wonderful to hear that Moose, Lyle and Trevor were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Thank you again, Shellian Bremec Marketing Manager

May 13, 2015

Wonderful Colin and his boss husny were a great help buying my first new car. Car blew up and Colin was calling me helping me out, offered me a loaner for 2 day More

by Blowupcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyle Najjar, Husny Ismael, Rick Wilmot, Allan Angeles
May 13, 2015

2015 Jeep Wrangler I received excellent service selecting and test driving various new vehicles. Chris worked with me and is very knowledgeable about the vehicles and More

by Black Pearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2015 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. On behalf of Chris and Crosstown Auto Centre, enjoy your ride! Thank you again, Shellian Bremec Marketing Manager

May 13, 2015

No parts I'll open with the fact that I have no issues with the service staff here. They're always polite and courteous. What I'm seeing is logistical mismanag More

by Aaron T.
Recommend Dealer
Yes
May 12, 2015

Finance department I bought a Dodge Journey last October. The service received afterwards was terrible.When I paid my loan off in May this year I had big trouble to canc More

by patience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mazin Fakhreddine
May 14, 2015 -

patience responded

Hi, this is not going well at all. This morning I had to take my Dodge Journey to the nearest Dodge Dealer because the Cylinders misfired. They try to find out what's wrong with the vehicle. Now to the Finance department. I was dealing with Jeremy Hamilton. I'm about to pay off my loan and wanted the additional Insurances I had to take out with the loan cancelled. So far I received only a reduced Refund for the Breakdown Insurance, still waiting on the Medical Refund. I contacted the Insurance, they had no record of the cancellation of the Medical Insurance, which was suppose to be cancelled back on April 21st. So you can understand I'm very upset at the moment. I bought the car back in October 15th with Madzim, and now I can't even drive it at the moment because something is wrong with it. My Details are Jutta Moore. Vehicle purchased Dodge Journey. VIN #3D4PH6FV6AT234972.

May 12, 2015

They really listen to what I need It the first time I go to a dealership end the people listen to my need and they put all the effort the sell me the product that I really wanted More

by Remi84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marko Kamal
May 13, 2015 -

Crosstown Chrysler Dodge Jeep Ram responded

We couldn't be happier that Colin, Marko, and Paul provided you with a great car buying experience. we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come! Thanks again, Shellian Bremec Marketing Manager

May 11, 2015

Best service out there Al Dewan, has been the best sales man ever, he goes beyond his way to make you feel comfortable in the purchase you made and made me feel so comfortab More

by vkneklson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2015 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you Vivian! On behalf us all of us at Crosstown, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Al. we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come! Thanks again Shellian Bremec Marketing Manager

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