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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,089 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 26, 2015
Unorganized "QUIK LUBE" Attended QUIK LUBE this AM. Sat outside for 30 minutes and when inside watched 2 employees in rack 1 attending their power drinks while 1 employee di Attended QUIK LUBE this AM. Sat outside for 30 minutes and when inside watched 2 employees in rack 1 attending their power drinks while 1 employee did a tire rotation. Bays 1 & 2 were not utilized properly. I used to own a service station and I'd have gone broke operating the way the QUIK LUBE operated today. 1 hour and 10 minutes for a simple oil & filter AND did not even have the windshield cleaned. Maybe that's not part of your service but I know a place that will do the same job in half the time for the same price, without an appointment and will clean the windshield & honor my warranty. I don't have to drive the extra half hour either. Very disgusted. By the way, Cassie was very pleasant to deal with and was attentive and honest. More
by Lawrence
Employees Worked With
Cassandra Brochu
May 26, 2015
Techie! I loved being able to deal with my sales person Jennifer via text and email for most of the steps. I have a busy life and don't actually live near the I loved being able to deal with my sales person Jennifer via text and email for most of the steps. I have a busy life and don't actually live near the dealership and it was nice not to have to spend hours in the building just deciding what options and such I would like. Buying a car form the comfort of your own home is awesome lol. Once it was time to go in everyone was great. Thank you Jordan for making the finance part run smoothly! This is my second vehicle form Crosstown and I absolutely would again! Thanks again to Jennifer for going out of her way on her weekend off and bringing me a Jeep to test drive! More
by CourtneyH
Employees Worked With
Jordan Sorge
May 25, 2015
Amazing Customer Service! We did not wait for a very long time to have what we need. They are for customer satisfaction, not sales. Great auto center, great staff! We did not wait for a very long time to have what we need. They are for customer satisfaction, not sales. Great auto center, great staff! More
by Enyawave3
Employees Worked With
Chester Tiongson, Tony Surtida, Carlo Colinares, Marko Kamal
May 25, 2015
"Awesome sales team" I am very pleased to meet a great best customer service here in Crosstown Auto Center. They don't waste time that can't tell anything or doesn't produ I am very pleased to meet a great best customer service here in Crosstown Auto Center. They don't waste time that can't tell anything or doesn't produce anything now or in the furture. Very efficient, helpful and getting an understanding of the costumers needs and finding a solution. Thank's a lot! I would definitely recommend family and friends to this place. More
by Joy:)
Employees Worked With
Olivia Rasa, Chester Tiongson, Tony Surtida
May 25, 2015
VIP STYLE This was our second purchase from Jerry. So we have gotten to know him pretty good. Jerry is such a kind guy, he always has a warm smile to greet you, This was our second purchase from Jerry. So we have gotten to know him pretty good. Jerry is such a kind guy, he always has a warm smile to greet you, he really listens and he is very patient with us. As we normally come in not really knowing what we really want. Well this time our buddy Jerry found us our mini van that we are very happy with. It will fit our future needs better. During this time our buddy Jerry left for vacation didn't even invite us..... what was up with that??? :) He did leave us in the hands of Patrick who is very easy to get along with Patrick took great care of us even when we had to wait a bit after seeing Shawn who is a super nice guy and very informative. Patrick kept us company and entertained. While I waited on another day for the pkg to be installed, and the van to be cleaned Patrick would check up on me and make sure I was o.k.. The shuttle driver John was super nice got me to my doc apt on time and picked me up promptly. They treat you like a VIP at Cross Town and take care of you like an old friend. Thanks also to Sarah for all her help. Maybe our third purchase will get us a trip with :) Jerry Jo?????? :) Love Shopping at Cross Town its our home for auto purchases always friendly and helpful. Thank You to every one who makes the magic happen while we shop stress free. Thanks Again Jason and April Friend. More
by J.A.Friend
Employees Worked With
Sarah and John sorry I don't know the last names , Shaun Hamaluk, Jerry Joseph, Patrick Rego
May 24, 2015
Friendly and costumer oriented staff They provide me what i need and they give me so many options to choose from. It a great experience to be with them. Thanks to my new truck experience. They provide me what i need and they give me so many options to choose from. It a great experience to be with them. Thanks to my new truck experience. More
by Ethan
Employees Worked With
Olivia, Chester Tiongson, Tony Surtida
May 23, 2015
Great Experience Working out of town and not able to actually visit the dealership was a challenge, Al Dewan made it easy for me. The whole deal was done over the phon Working out of town and not able to actually visit the dealership was a challenge, Al Dewan made it easy for me. The whole deal was done over the phone and E-mail. Al not only gave me the best price I could find anywhere in Alberta and BC but even delivered the 2015 Ram 3500 DRW to my house in Calgary at no extra charge...I will be buying my next vehicle from Al. The Ram is a beast! Thanks! More
by Texasranger
May 21, 2015
Treated Well! Great place, plenty to see. Comfortable dealership with very helpful staff. Patrick and Shuke were patient and helpful and lined up multiple vehicles, Great place, plenty to see. Comfortable dealership with very helpful staff. Patrick and Shuke were patient and helpful and lined up multiple vehicles, colours and choices for us. They took great care and attention to us. Patrick was helpful on test drives and explaining all the features. Shuke got his exercise combing over the lot for another vehicle for us, and even went the extra mile at the end as he personally took our vehicle and filled it up. Mario, in finance was kind and setup everything for us, and Jeremy helped us out when we were back and Mario was off. More
by P&P
Employees Worked With
Mohamed Shuke, Jeremy Hamilton, Mario Liberona, Patrick Rego
May 21, 2015
Dodge Grand Caravan I had a great experience! Everyone is very helpful and respectful. They went out of their way to get me what I want and need. I love my van and would I had a great experience! Everyone is very helpful and respectful. They went out of their way to get me what I want and need. I love my van and would definitely recommend Crosstown! More
by na1234
May 21, 2015
Excellent Job I always passed by Crosstown while going to work but never thought I be here one day. The staff is very friendly and helpful. I got a new Dodge Journ I always passed by Crosstown while going to work but never thought I be here one day. The staff is very friendly and helpful. I got a new Dodge Journey, plus they gave me a 32 inch tv and some cash. My son was very happy with our new Journey. More
by Krishlen70
Employees Worked With
Chester Tiongson, Tony Surtida, Marko Kamal
