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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,089 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,089 reviews
June 19, 2015
Terrible Customer Service This Dealer is nothing but a bunch or crooks they stole money from me, i traded in my 2011 Ford Escape, they said that they would be taking 4000 off m This Dealer is nothing but a bunch or crooks they stole money from me, i traded in my 2011 Ford Escape, they said that they would be taking 4000 off my new vehicle and the rest owing would be added back on. only to subtract what i owed just to add it back on? for example: lets say i owed 14000 they should have subtracted 4000 then added 10000 back on but thats not what they did effectively giving no money for my trade in..... CRROOOKKKSSS More
by donny95
Employees Worked With
Robbie Gordash , Mohamed Shuke, Lyle Najjar
June 19, 2015
Excellent customer service given by Tony Surtida and Chester I was recommended to go to crosstown by my friend ..Mary .. I went and the first person I meant was Tony .. He understood my demands gave a excellence I was recommended to go to crosstown by my friend ..Mary .. I went and the first person I meant was Tony .. He understood my demands gave a excellence customer service , I wil recommend anyone to meet Tony and Chester very helpful , understanding ..my vehicle was ready when I went their .. My Dodge Journey RT drives awesome loved it ... Big thanks again .. Anita Dass More
by Anita
Employees Worked With
Chester Tiongson, Tony Surtida, Mario Liberona
June 18, 2015
Upgraded 3rd Time Experience The whole experience was quite enjoyable. Excellent service and attention to detail from Moose, third time dealing with him. Always able to find u The whole experience was quite enjoyable. Excellent service and attention to detail from Moose, third time dealing with him. Always able to find us what we are looking for and meets or exceeds our expectations every time. Was a great experience and time. Great Service from Moose. Jeremy was great to deal with as well, made the whole financial processing and paperwork easy and fun at the same time. More
by Bob
Employees Worked With
Moose Zarandah, Jeremy Hamilton
June 18, 2015
Excellent Service Was referred to Al Dewan at Crosstown, first time buying a North American suv. Al, was a huge help and the whole store definitely was eager to earn my Was referred to Al Dewan at Crosstown, first time buying a North American suv. Al, was a huge help and the whole store definitely was eager to earn my business. I got a great deal on my Grand Cherokee Summit and they paid out my trade in FULL. I can't believe the difference between them and the $10,000 dollars St Albert Dodge tried to scam me for on my trade. The people at Crosstown are a fine example of excellent customer service and a business that doesn't need to make its whole year profit on one client. I'd definitely buy from them again. More
by tpbm71
Employees Worked With
Rick Wilmot
June 16, 2015
GREAT CUSTOMER SERVICE I WAS SOOOOOOOOOO HAPPY TO HAVE AL DEWAN AS THE SALES PERSON! HE PROVIDES THE BEST SERVICE EVER...HE WAS ALSO MY SALESMAN AT GREAT WEST DODGE SO WAS T I WAS SOOOOOOOOOO HAPPY TO HAVE AL DEWAN AS THE SALES PERSON! HE PROVIDES THE BEST SERVICE EVER...HE WAS ALSO MY SALESMAN AT GREAT WEST DODGE SO WAS THRILLED TO SEE HIM AT CROSSTOWN... I HOPE HES STILL THERE WHEN I DO MY NEXT TRADE! More
by debs1960
Employees Worked With
Lyle Najjar
June 15, 2015
great dealership This was the fourth dealership I went to in my search to trade my vehicle.. I went in with low expectations due to my experiences at the other places This was the fourth dealership I went to in my search to trade my vehicle.. I went in with low expectations due to my experiences at the other places I went.. But to my surprise I was mistaken.. This was by far the best used lot I've ever been to. Grant my salesman was amazing, super knowledgeable through my whole experience (bad credit, owed alot on my trade) I highly recommend this dealership to everyone! More
by kaylaosredkar
Employees Worked With
Lyle Najjar
June 15, 2015
Above and beyond customer service! I just completed my transaction with Al Dewan and within only a few short hours, he had me in my dream truck! I have always heard of the great service I just completed my transaction with Al Dewan and within only a few short hours, he had me in my dream truck! I have always heard of the great service at Crosstown and have wanted to be a customer for years. I tried other dealerships and they couldn't get me into a trade or even felt like they tried other options. I believe I was meant to be a Crosstown customer all along! I was also very pleased to know that they will deliver my baby too as I live in Wainwright! Now Al is working on getting my husband into his dream vehicle. I will always tell everyone I know to go to Crosstown. Above and beyond service from the beginning with Jody on the phone to the end. More
by SamaraB
Employees Worked With
Jody (reception)
June 15, 2015
Excellent Dealership!,,, We have dealt with Crosstown on a few occasions now. We have always gotten the best service, the greatest deals possible, and we love our Ram Truck! We have dealt with Crosstown on a few occasions now. We have always gotten the best service, the greatest deals possible, and we love our Ram Truck! Both times, we have dealt with Mohamed Shuke ( simply Shuke as he likes). I would prefer not to deal with anyone else. He is great to talk with, very accommodating, and explains everything to us. He helped us trade in our 2013 Ram for a 2015, and even with a loan buyout, got us a cheaper payment than what we had. More
by Hollett
Employees Worked With
Brittany, Mohamed Shuke, Marko Kamal
June 14, 2015
Great Customer Service and Family Friendly The play center at the dealership was awesome since we traveled to Edmonton with our 2 year old daughter kept her busy while my husband was able to si The play center at the dealership was awesome since we traveled to Edmonton with our 2 year old daughter kept her busy while my husband was able to sit down with Rod. Not only where Rod and Marko incredible to work with but the whole dealership was great! Balloons, customer appreciation BBQ, and they even came in early on a Sunday to release the vehicle to us, they definitely went above and beyond! Such a great experience! More
by Scott&Jackie
Employees Worked With
Marko Kamal
June 13, 2015
"Good Service and Friendly People" Today must be my lucky date, I went to the dealer to do an oil change and I got the best customer service ever. They helped me on anything as much as Today must be my lucky date, I went to the dealer to do an oil change and I got the best customer service ever. They helped me on anything as much as they could to make sure they meet or exceed customer satisfaction for my vehicle. I really recommend Allan Angeles and Cassi Brochu for an service advisor. I'm been with this dealer from Sep 2011 almost every 4 month to do my maintenance for my car but this is the first time I received the best service. More
by Veronica
Employees Worked With
Allan Angeles, Cassandra Brochu
