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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,089 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,089 reviews
July 14, 2015
Top-notch customer service Purchased our 4th truck yesterday from Al and I would like to express my sincere appreciation for the outstanding sales service Al has given us throug Purchased our 4th truck yesterday from Al and I would like to express my sincere appreciation for the outstanding sales service Al has given us throughout all of our purchases. His professional demeanor, attention to detail and exceptional service is what makes us keep coming back to Crosstown Auto but more importantly why we call Al. I wouldn't consider going to a different dealership or working with any other sales professional. Thanks again for assessing our needs accurately, exceeding our expectations and delivering on your promises. Our 3 year old son loves his little teddy bear that Al gave him, so much that he wouldn't sleep lastnight without it. You can be sure that if I have any friends looking to buy a new vehicle in the future, I'll be sending them to Crosstown Auto and telling them to ask for Al. Thanks again :) More
by Tweedy
July 14, 2015
Great people They helped me get my brand new car and finance approval from the bank.Mr. Tony Surtida assisted me through the whole process until the end of the dea They helped me get my brand new car and finance approval from the bank.Mr. Tony Surtida assisted me through the whole process until the end of the deal.Thank you so much and I highly recommend this dealership. More
by Ryan M.
Employees Worked With
Tony Surtida
July 13, 2015
Sensational:going above and beyond!! Jennifer has been amazing at helping me switch from my compass to a truck. She has gone above and beyond the call of duty to find the right fit. AMAZI Jennifer has been amazing at helping me switch from my compass to a truck. She has gone above and beyond the call of duty to find the right fit. AMAZING SERVICE! More
by Very happy girl
Employees Worked With
Lyle Najjar
July 08, 2015
Great customer service I knew the type of vehicle I wanted and was looking on line. I contacted Crosstown as I had bought fleet trucks in the past from them. From the time I knew the type of vehicle I wanted and was looking on line. I contacted Crosstown as I had bought fleet trucks in the past from them. From the time I walked into the dealership it was great service and I had a very knowledgeable salesperson. Good job Crosstown More
by jim
Employees Worked With
Marko Kamal
July 07, 2015
Best customer service ever! From the minute I drove onto the lot until I picked up my new Jeep Cherokee 2 days later I was treated like their only customer. I received nothing From the minute I drove onto the lot until I picked up my new Jeep Cherokee 2 days later I was treated like their only customer. I received nothing but the best customer service from everyone I dealt with. Jorge was so friendly and accomodating from start to finish. He spent lots of time with me explaining all of the options on my vehicle and I never felt like he was trying to move on to someone else. Jerry Z sat and talked to me for a while as I was waiting to deal with financing and I wasnt left alone for more than a few minutes. Everyone was great and I would recommend Crosstown if you are looking for a vehicle. THANK YOU to everyone for an awesome experience. More
by Carrit
Employees Worked With
Shaun Hamaluk, Jerry Ziniak, Jorge Maya
July 06, 2015
Easiest/Fastest I've ever bought a vehicle. Just like another clients title, This had to been the easiest fastest deal I have made at a car dealer. I was in and out of there driving my new truck Just like another clients title, This had to been the easiest fastest deal I have made at a car dealer. I was in and out of there driving my new truck within 3 hours. I wasn't even expecting to buy anything, just find out what my options were as my old truck was just written off a few days prior. I was recommended to Moose. Amazing guy!! He was able to get me in a brand new truck for a way better interest rate than what I was paying in my previous truck. Honestly really believe in Sliver lining's since this deal. He was friendly, knew what he was doing and was awesome when I had to bring in my two kids with me. Lyle was amazing finance guy as well, got us in and out in good timing. Answered all the questions we had, didn't hesitate to find the answer if he didn't know. All the other staff was super friendly. I highly recommend this dealer ship if you are in the market. More
by Millie
Employees Worked With
Moose Zarandah, Lyle Najjar
July 06, 2015
Sold me a vehicle which was then sold to someone else Sold me a vehicle which I was financing through a leasing company. The leasing company was waiting for the lien to be released on the vehicle prior t Sold me a vehicle which I was financing through a leasing company. The leasing company was waiting for the lien to be released on the vehicle prior to paying for it. We had been waiting for the lien discharge for about 2 weeks when we were then informed that the vehicle had been sold to somebody else. We were also informed that it was the leasing company's fault for not making full payment on the vehicle prior to the lien being released. Extremely disappointed as the bill of sale had been provided to the leasing company and we were waiting for the dealer to release the lien on the vehicle prior to making full payment on it. More
by kesh
Employees Worked With
Mazin Fakhreddine
July 04, 2015
Easiest I've ever bought a vehicle! Fantastic service by Patrick Rego and Paul Bessette. They were both very helpful and were willing to go the extra mile to make sure that I got the ve Fantastic service by Patrick Rego and Paul Bessette. They were both very helpful and were willing to go the extra mile to make sure that I got the vehicle that I not only wanted but needed. I will definetly be recommending both the dealership and the employees to family and friends. More
by chrisking1969
Employees Worked With
Patrick Rego
July 04, 2015
very happy Was recommended Sarah, she found me the right car quickly and was a pleasure to deal with, Every one at cross town was great to work with and I felt l Was recommended Sarah, she found me the right car quickly and was a pleasure to deal with, Every one at cross town was great to work with and I felt like I was being treated like a person not a wallet. More
by daltonmoser
Employees Worked With
Shaun Hamaluk
July 02, 2015
No xx - listened to my needs After a year of salavating over new trucks, (originally gm dispositioned), I decided to say f it I'll try a dodge store. After Comparing prices and cu After a year of salavating over new trucks, (originally gm dispositioned), I decided to say f it I'll try a dodge store. After Comparing prices and customer service, I was determined crosstown was the best. I Went in and was met by Murray. He was very friendly and not pushy. He asked me what I wanted in a truck, and I listed necessities. He showed me a dodge 1500 sport that I didn't even knew existed on their lot that had everything I wanted and nothing that I didn't ( that I would have ended up paying for because it was a cost of manufacturing). The truck was great. He let me take it for the weekend to show my girlfriend. I came back when he wasn't working ready to buy and met his brother justin. I don't know between the two of them who was more understanding/friendlier, but that was irrelevant. I told justin I wanted to see how much this would cost me per month. He said "great, but let me show you the vehicle one more time so you know exactly what your buying" He showed me a few more small features that made me fall in love with the truck even more so I'm pretty sure he knew I was hooked, but he didn't take advantage of me. We worked out a deal that made sense for both parties I'm 26 years old, and have about 60 more years of truck buying in me. These guys will deinately my first stop the next time I need a new truck!!!! More
by justinlask@hotmail.com
Employees Worked With
Robbie gordash, Murray Daina
