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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

Overview
Reviews
4.3
2,053 Reviews
Call Dealership (780) 488-4881
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15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,053 reviews

November 23, 2024

The service was so good! I will be back for sure. See you next time. More

by scottalexmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Lalonde, Scott Murray, Monica Gora, Angela Smith
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November 21, 2024

Monica and Angela in the service department are fantastic always proving top notch customer service! Grateful to have these two assisting us! More

by Ricky Schendel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hoakey Fiddler, Monica Gora, Angela Smith
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Nov 23, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Ricky Schendel, Thank you for the wonderful review! Monica and Angela are truly stars on our team, and we’re so glad to hear they’ve provided you with exceptional service. Your gratitude means a lot to us, and we’ll be sure to pass along your kind words to them. We hope you have a fantastic weekend!

November 21, 2024

I was 300 km away from home with a problem with our vehicle. This dealership took me in right away in the busiest time of the year, treated us like royalty, and explained to us what they were doing and More

by t.gordanier
Recommend Dealer
Yes
Employees Worked With
Paulo Oliveira, Sandra Urbanovitch
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Nov 23, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

t.gordanier, Thank you so much for your kind words and for sharing your experience! We understand how stressful it can be to have vehicle trouble far from home, especially during such a busy time. It was our pleasure to assist you and ensure you felt taken care of. Your trust means the world to us, and we're so glad we could get you back on the road with confidence.

November 20, 2024

Emre Kahraman was great, very helpful and got back to me as soon as my vehicle was done. I would recommend this dealership to all my friends and family. Thank you. More

by Julieta Reyes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman
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Nov 22, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Julieta Reyes, Thank you so much for your kind words and recommendation! We're thrilled to hear that Emre provided you with such excellent service and kept you informed throughout the process. Your satisfaction is our top priority, and we’re grateful for your trust in us. Thanks again for choosing our dealership! Have a wonderful day!

November 19, 2024

Vanessa has taken care of my maintenance and repairs and is very helpful and no pressure while dealing with the company Thank you! More

by kylegambler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Nov 21, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

kylegambler, Thank you so much for your kind words and for taking the time to leave us a review! We’re thrilled to hear that Vanessa has been helpful and made your maintenance and repair experience stress-free. We’ll be sure to pass along your appreciation to her.

November 19, 2024

Both Jecris (Sales) and Carlo (Finance) were very accommodating and knowledgeable of their respective job. They were patient enough to assist and guide us on which vehicle would be suitable to our ne More

by ICELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Colinares, Jecris Bautista
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Nov 21, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

ICELD, Thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Jecris and Carlo provided you with the exceptional service you deserve. Helping you find the perfect vehicle to suit your needs is always our top priority, and we’re glad they could guide you through the process with patience and expertise. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future. Safe travels!

November 19, 2024

Vannessa was excellent and got my truck serviced and went above and beyond with her customer service. More

by ranjitsandhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vannessa Williams
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Nov 21, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Sandhu, Thank you for your wonderful feedback! We’re delighted to hear that Vannessa provided you with excellent service and went above and beyond to ensure your truck was taken care of. Have a wonderful day!

November 18, 2024

Service representative was excellent to work with and advised me everything about my vehicle and informed me of when to pick it up More

by Phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Nov 21, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Phyllis, Thank you for your wonderful feedback! We’re delighted to hear that our service representative provided you with excellent support and kept you well-informed throughout the process. Clear communication and exceptional service are what we strive for, and it’s great to know we met your expectations. If you need anything else, we’re always here to help. See you next time!

November 18, 2024

The best part of visiting the dealship was the friendly service advisor. She was polite, very professional, friendly and welcoming. More

by alowthian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt kitchen
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Nov 21, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

alowthian, Thank you for sharing your experience! We’re so glad to hear that our service advisor made your visit such a positive one. We hope you have a fantastic day!

November 18, 2024

The staff are accommodating specially the product salesman name JAECRIS, in servicing vehicles also they are truly nice job. I would like to thank you again for helping me a way to find a nice vehic More

by chrisler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Colinares, Jecris Bautista, Andrew Bonyai
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Nov 21, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

chrisler, Thank you so much for your kind words! We’re thrilled to hear that Jecris and our team were able to assist you in finding the perfect vehicle and provide excellent service. Your satisfaction means a lot to us, and we’re glad we could make your experience a positive one. We hope you enjoy your new vehicle!

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