
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Very pleasant and professional in the service area ,everyone makes you feel very welcome,they go the extra mile to make your visit very enjoyable ,everyone makes you feel very welcome,they go the extra mile to make your visit very enjoyable More
As always, the service and reps are exceptional. I always feel like they remember me when I go in. I do have my oil changed regularly in the express Department. They always are friendly and accommod I always feel like they remember me when I go in. I do have my oil changed regularly in the express Department. They always are friendly and accommodating they're also fast and they are not pushy to upsell. However they will offer advice and explain their reasoning if they feel that you require service that will impact your vehicle if you ignore. I do not feel that they push any services that is unnecessary. I very much like the consistency that I don't see a new person all the time it leads me to believe that this is a great place to work and that they value their employees. And if they don't they should because they are excellent. More
Received a quote on a Thursday afternoon and made arrangements for repair on Friday morning of my rear sliding window. Friday morning I received an updated quote that was $1000.00 more stating that arrangements for repair on Friday morning of my rear sliding window. Friday morning I received an updated quote that was $1000.00 more stating that “the new girl is still learning and quoted you wrong”. I went and picked up my truck and took to elsewhere for the repair which got done for the same price as I was originally quoted from Crosstown. So where did that extra $1000.00 added into my quote come from? More
Vanessa always does a great job keeping us updated while our Grand Cherokee's are there for service. She is friendly and attentive to all of our needs and requests. She always greets me with a smile and mak our Grand Cherokee's are there for service. She is friendly and attentive to all of our needs and requests. She always greets me with a smile and makes sure I am happy when I pick up my vehicle. She goes above and beyond to make sure i am very satisfied with the work that has been done. If I have questions, she will always make sure i have an answer. Which is appreciated. I will definitely continue to recommend Crosstown to all of my family and friends. More
Excellent service, fast and efficient. On time and great pricing. Fixed my truck first try. Awesome service advisor and shop foreman! On time and great pricing. Fixed my truck first try. Awesome service advisor and shop foreman! More