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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

Overview
Reviews
4.3
2,069 Reviews
Call Dealership (780) 488-4881
View Awards

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,069 reviews

December 24, 2024

I want to thank Vishal and Adam for the amazing service on my purchase of my second new truck they treated me with the utmost respect and did their best to go over and above to please me I would recommend More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam El Najjar, Ai Sadayuki, Vishal Sharma
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December 24, 2024

Won’t return to your dealership as to how the service manager treated me sad More

by rmountain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jecris Bautista
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December 23, 2024

Seemed pushy to add service. Wasn't really helpful. Warranty just ended would not help even though I was well below kms. Been doing all services here since new. Bought because I More

by Edmmediamakers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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December 19, 2024

Great service started with the parts department they were very helpful. Jayme in service was awesome, More

by lifesgreat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Murray, Greg Weiss
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Dec 22, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

lifesgreat, Thank you so much for your kind words! We're thrilled to hear that our parts team was helpful and that Jayme provided awesome service. We'll be sure to share your feedback with the team. We look forward to helping you again in the future!

December 19, 2024

Good and friendly people helping hands nicely advisers good and helpful people very helpful and More

by ringjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
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Dec 21, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

ringjack, Thank you for your review! We're glad you found our team friendly and helpful. If there's anything we can do to make your experience even better next time, please let us know—we're always striving for 5-star service!

December 18, 2024

Cheyanne had me in and out within 45 minutes for the first service on my new Ram! More

by dpaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Neggers, Scott Saunders
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Dec 21, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

dpaton, Thank you for sharing your experience! We're so glad Cheyanne was able to get you in and out quickly for your first service. We strive to make every visit efficient and hassle-free. If you need anything else for your Ram, we're here to help!

December 17, 2024

Really unimpressed with the after sales support from most of the staff there. So much of my time was wasted. The service manager is the only solid person there. More

by Lewis Courtana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devin in parts, Julia Trauzzi, Hadi Temraz, Adam El Najjar, Carlo Colinares, Brian Neggers, Emre Kahraman
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Dec 20, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Lewis Courtana, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

December 16, 2024

My service provider was Vanessa Williams, and was kind considerate and took the time to hear all the my concerns about the issues with my truck. And also arranged and Uber to bring me back to the dealersh More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
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Dec 22, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Tim, Thank you so much for your kind words and recommendation! We're thrilled to hear that Vanessa provided you with excellent service and took the time to address your concerns. Ensuring a seamless experience, like arranging an Uber, is what we strive for. We’ll be sure to share your compliments with Vanessa. Thank you for choosing Crosstown

December 13, 2024

I had a service appointment today. It was very efficient. Cheyanne was excellent to deal with. More

by Nettiesnest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyanne nichols
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Dec 20, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Nettiesnest, Thank you for your kind words! We're thrilled to hear your service appointment went smoothly and that Cheyanne provided excellent assistance. We look forward to serving you again!

December 09, 2024

Great friendly service and part department staff. . Always a positive experience at Crosstown..fair prices on most services and parts. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in parts … Vannessa in service , Brian Neggers, Angela Smith
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Dec 12, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Al, Thank you so much for your kind words and for sharing your positive experience at Crosstown! We're thrilled to hear that our service and parts department staff provided you with friendly and helpful support. It means a lot to us that you found our pricing fair and your visits enjoyable. We look forward to continuing to serve you in the future!

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