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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,140 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,141 reviews

April 01, 2025

Amazing service that's always friendly and affordable. The service staff are all great especially a girl named Monica. She always goes above and beyond assuring my maintenance services always go smoothly. More

by Billbriscoe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Monica Gora
March 31, 2025

Vanessa gave excellent customer service and highly satisfied with crosstown chrysler and the work done on my car. More

by Arjay
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
March 31, 2025

I brought the Jeep in for a shock leak and a thorough inspection found some more leaks in the other shocks. Thank you! More

by Joe
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
March 31, 2025

Brought my truck in for an issue, it was diagnosed quickly and part ordered. I brought it back for repair and it was complete in just a few hours. More

by tandruchow
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Vanessa
March 29, 2025

Although we have had some differences with the service area the final results have always been very satisfactory. Crosstown has an excellent staff that are professional and are definitely customer servic More

by MarknPatti
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Monica Gora, Emre Kahraman, Jaden Murray
March 29, 2025

I was happy with the service and the stuff, everything was done on time and well . More

by Kabem8
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paulo Oliveira, Darrin Orchard, Annette Saunders, Dale Severyn, Jennifer Taylor , Angela Smith, Sandra Urbanovitch, Jobolson Robles
March 28, 2025

Easy to communicate and set up. Service advisors are great. Complimentary inspection was well appreciated. More

by Saifhossain
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Psymon
Mar 30, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Saifhossain, Thank you for your positive review! We are happy to hear the communication between you and the advisors was great! We hope to continue being of service to you in the future! Thank you once again and have a fantastic day!

March 28, 2025

I am thrilled with my recent Jeep purchase. Although we discovered a few damages after the purchase, the dealership promptly addressed our concerns and repaired the issues at no cost. Their eff More

by danielleolesen
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Angela Smith
March 25, 2025

Pleasant to deal with. Information and specifics usually given, uber rides to and from home and dealership, immediately. Full explanations of services, options always More

by RH
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jamie Caldwell I think the name is.
Mar 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

RH, Thank you for your feedback! We're glad you’ve had a positive experience with our team and services, and we appreciate your kind words about Jayme. We understand your concerns about the rack and opinion replacements and are always here to help if you have any questions. Your trust means a lot to us, and we look forward to serving you again!

March 21, 2025

Vanessa was great as my service advisor. Would recommend them and her as your advisor! More

by redram1979
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Vanessa
Mar 23, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

redram1979, We are pleased to hear of your great experience with Vanessa, we will pass along your comments to her! If there is anything else we could do for you to help bring that 3 star to a 5 star than please do not hesitate to reach out! Thank you and have a fantastic day

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