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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,199 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,199 reviews
May 30, 2025
Staff members are very friendly and helpful got me in and out very quickly it was just a recall but got it done and even gave me two free car wash tickets. Definitely will bring my truck back to Crosstown out very quickly it was just a recall but got it done and even gave me two free car wash tickets. Definitely will bring my truck back to Crosstown More
by Garry Lapesky
Employees Worked With
Not sure
May 30, 2025
Took vehicle in to assess problem with ParkSense as well as airbag recall. Had an 8am appointment but it was not touched until 2pm, then was asked if I could leave overnight. As I couldn't they offered a re as airbag recall. Had an 8am appointment but it was not touched until 2pm, then was asked if I could leave overnight. As I couldn't they offered a rental, that was about the extent of my positive experience. They had to keep it an extra day as tech broke bolts in my roof liner and charged me $220 to tell me the ParkSense was a broken wire that would cost over $400 to repair, even though they took a picture clearly showing the exposed wire but would not splice it. On top of all that, the tech left a disgusting mess all over the interior of my car, cracked my roof liner and didn't properly reinstall the weatherstripping over my door. Also managed to scratch my steering wheel. While I appreciate that my service advisor did her best to address the situation, my experience was definitely lacking and other than returning to have the broken roof liner repaired I am hard pressed to find a reason to return to Crosstown. More
by Kj.boivin11
Employees Worked With
Vanessa Williams, Duane Lalonde
May 28, 2025
After explaining in detail what brought me in my jeep and I were taken care if to total satisfaction. Jamie at the desk ensured it would be dealt with to my satisfaction which it was. I were taken care if to total satisfaction. Jamie at the desk ensured it would be dealt with to my satisfaction which it was. More
by Rockin34
Employees Worked With
Jamie Caldwell Don, in the quick lubes department
May 27, 2025
Vehicle was towed in the night before as it would not run. I received a call by 7:30 the next morning from the dealership to assess the problem and they had a solution which was the perfect fix everythin run. I received a call by 7:30 the next morning from the dealership to assess the problem and they had a solution which was the perfect fix everything now works perfectly. You could not ask for better service. More
by shawnthompson79
Employees Worked With
Jayme in service is who contacted me, she was incredible. She is not listed above. I also spoke with the service manager, he was clearly knowledgeable and was extremely professional to work with. , Brian Neggers
May 25, 2025
Just had my radiator replaced by Crosstown and I'm super impressed! The service was top-notch, prompt, and professional. The team was knowledgeable, courteous, and explained everything clearly. The work was impressed! The service was top-notch, prompt, and professional. The team was knowledgeable, courteous, and explained everything clearly. The work was done efficiently, and the new radiator is working like a charm. Highly recommend Crosstown for any repair needs- great job, great prices, and fantastic customer service!" More
by lbupanda
Employees Worked With
Vanessa
May 23, 2025
Crosstown has the best team of professionals working for them in every department. They make sure you are completely satisfied with what they do. them in every department. They make sure you are completely satisfied with what they do. More
by Matt P
Employees Worked With
Psymon Comrie, Adam El Najjar, Paul Dhillon, Ian Holmes
