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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

Overview
Reviews
4.5
2,248 Reviews
Call Dealership (780) 488-4881
View Awards

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,248 reviews

August 01, 2025

Went in for an oil change told me it was going to be 30-40 mins per person. Was the second person to get there went in at 7. Came out at 9:45. I get I got free oil changes but waiting for that long not More

by Chenice.millss25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Kaiser
Report | Print
August 01, 2025

Always great service when I come here. Friendly staff, efficient and fixed right the first time. More

by Wes.sanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Sanderson
Report | Print
Aug 03, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Wes.sanderson, Thank you for the great review! We're so glad to hear that you've consistently had a positive experience with our team. Friendly service, efficiency, and getting things done right the first time are exactly what we aim for. We truly appreciate your continued trust and look forward to seeing you next time!

July 31, 2025

The staff should follow through with what they say, asked specific information via text but in person the information changed. The price, trade in, extended warranty, financing rate and accessories all chan More

by michele_rosenthal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Saunders, Ian Holmes, Sam Rashid
Report | Print
Aug 03, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Michele_rosenthal, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our General Sales Manager, Adam, would like to speak with you further about your experience. Please reach out to him at 780-488-4881 or anajjar@crosstownchrysler.com. Thank you again.

July 30, 2025

I brought my 2023 truck in for moonroof maintenance and the service team went above and beyond to fulfill my warranty expectations!!! Keep up the fantastic work Crosstown Motors!!! More

by Viper91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Report | Print
Aug 01, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Viper91, Thank you for bringing in your 2023 truck and for taking the time to leave us this great review! We're so glad to hear our service team went above and beyond to meet your warranty expectations. We'll be sure to keep up the fantastic work — and we truly appreciate your support of Crosstown!

July 28, 2025

Complete xxxxxxxx service. dealership did not provide me a uber to pick up my car just because I live in Beaumont. More

by aaslijashan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa
Report | Print
Jul 30, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Aaslijashan, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. To discuss the details of your visit further please reach out to our service manager, Brian, at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again.

July 25, 2025

Crosstown service, has proven to be trustworthy and has earned our trust and confidence with many vehicles and years dealing with them. What really stands out is the level of care and attention they gave, More

by MarknPatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Jul 30, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

MarknPatti, Thank you for the kind words and for placing your trust in us over the years. It means a lot to know that our team, especially Vanessa, has made a lasting impression by providing the level of care and attention you deserve. We’re proud to offer a service experience that puts people first, and your recommendation truly means the world to us. We look forward to welcoming you back again soon!

July 25, 2025

One stop shop for all my car needs. Crosstown never fails to deliver and jecris always goes above and beyond. Highly recommended dealer. More

by sarabjyot_singh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Tiongson, Jecris Bautista, Ai Sadayuki, Adora Pamolar
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Jul 26, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

sarabjyot_singh, Thank you for the awesome review! We’re proud to be your one-stop shop and are thrilled to hear that Jecris continues to go above and beyond for you. We truly appreciate your recommendation and look forward to helping you again anytime you need us!

July 17, 2025

Staff are approachable and very friendly. Accommodating and comfy lounge to hang out while waiting. Free car wash after service. More

by Jocel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne and Jennifer(?) Williams
Report | Print
Jul 20, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Jocel, thank you for taking the time to leave a review for us at Crosstown Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! We look forward to seeing you again soon. Have a great weekend.

July 17, 2025

Monica once again proved to be your most valuable employee by making sure I’m well taken care of at all times. Thank you! More

by jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Report | Print
Jul 20, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Jesse, we are so pleased you enjoyed your visit to Crosstown Chrysler Dodge Jeep Ram! We will pass your kind words onto Monica. We look forward to seeing you again soon. Have a great weekend!

July 12, 2025

Good treat you really good treat you like family beat you. I’d really recommend them to a family member. More

by erwin.chocolate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kk Mazviwanza
Report | Print
Jul 16, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Erwin.chocolate, reviews like this give us motivation and help us ensure we provide high-quality care. Have a great day!

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