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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.4
2,089 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,089 reviews

January 19, 2025

This dealership i have dealt with for 20 some years and they have been really good to me More

by walterscherger1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shuke, Hadi Temraz
Jan 21, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

walterscherger1965, Wow, 20 years! That kind of loyalty speaks volumes. We're so happy to hear we have consistently provided you with excellent service. We appreciate you and hope you have a fantastic day!

January 18, 2025

Crosstown fixed my truck from a problem made worse by another dealership. The service advisor Vanessa was very helpful and kept me updated with a quick call. More

by Eden71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Jan 21, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Eden71, I'm glad to hear that we here at Crosstown were able to fix your truck and that Vanessa was helpful and kept you updated. I'll be sure to pass your feedback on to the team. Thank you for taking the time to leave us a review!

January 14, 2025

Great customer service, they took my vehicle in right away and found some issues that required attention. More

by carson_seeseequon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Jan 16, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

carson_seeseequon, We're so glad to hear about your positive experience with our team and that we were able to quickly address the issues with your vehicle. We appreciate your business!

January 10, 2025

I have had a great experience at this dealer Jayme in service is awesome. I’ve booked a few appointments now with her, she’s knowledgeable and really easy to deal with. More

by Zboyjay40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Jan 11, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Zboyjay40, Thank you for your kind words! We're thrilled to hear you've had a great experience with us and that Jayme has been so helpful. We’ll be sure to pass along your compliments to her. We look forward to assisting you again!

January 10, 2025

Angela Smith, Asst. Service Mgr is terrific. Labour rates at this dealer and all others is too high. Otherwise would have rated 5. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
Jan 11, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Kevin, Thank you for your feedback! We're thrilled to hear Angela provided you with terrific service. We understand your concerns about labor rates and strive to provide the best value for the quality of work we deliver. Your input helps us improve, and we hope to earn that fifth star in the future!

January 10, 2025

The team is great ! ! Working with you and really listening to what needs to be done and getting it done for you !! More

by dakota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Lalonde
Jan 14, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

dakota, Thank you so much for the wonderful review! We’re thrilled to hear our team delivered a great experience and truly listened to your needs. We’re always striving to go above and beyond, and we hope to earn that fifth star next time!

January 07, 2025

Vannessa W. was. Awesome.This Crosstown car dealership truly impressed me with their exceptional customer service during my recent visit. I brought my vehicle i More

by Lawrenzo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams, Ryan Moeller, Kk Mazviwanza
Jan 08, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Lawrenzo16, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Vanessa and our team made such a positive impression during your visit. Ensuring your satisfaction and addressing your concerns is always our top priority, and we truly appreciate your understanding and trust. We’ll do our best to maintain this level of service and continue to make your experience with us exceptional. We look forward to seeing you again and taking great care of your vehicle!

January 07, 2025

Good service. Very kind helper and simon rocks. He explain everything i need to know. He deserves a raise. More

by leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon from service dept
Jan 10, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Leo, we really appreciate your positive review! Thank you, and have a fantastic day!

January 06, 2025

Great service , service representative completely under stood my concern and communicated my concerns to the service department More

by gcampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Saunders
Jan 08, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

gcampbell, Thank you for your kind words! We're thrilled to hear that our service representative understood your concerns and communicated them effectively. Your satisfaction is our priority, and we look forward to assisting you again in the future!

January 06, 2025

I'm happy with your service. Good stuff.Very professional service,very polite people,very responsive.Thank you. More

by romanprosymiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 08, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

romanprosymiak, Thank you for your wonderful feedback! We're delighted to hear you’re happy with our service and found our team professional, polite, and responsive. We truly appreciate your support and look forward to serving you again!

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