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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

Overview
Reviews
4.5
2,115 Reviews
Call Dealership (780) 488-4881
View Awards

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,115 reviews

February 22, 2025

Jecrese and Adora are awesome people to deal with and Adam also. Overall nice place very clean fast service More

by Mark 74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam El Najjar, Jecris Bautista, Ai Sadayuki
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February 21, 2025

I was dealing with u for years I never had any problems always u take care of me and always best advices ur services is always quick and on time great job keep it up I can say thanks very much More

by Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadi Temraz
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February 21, 2025

It was great and everyone involved helped out alot. Thanks for the service. I'll be going back More

by Floydtravis.lavallee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
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February 20, 2025

I’ve seen lots of ways to separate me from my money, but 16% “miscellaneous charges” for “shop supplies” on a diagnosis and an alignment that use nothing, is more than a “stretch”. Unreasonable in all ways, More

by abjkrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayme
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February 18, 2025

Best dealership ever… the people are nice and approachable.. especially my agents Jecris and Adora superb… thank you guys. More

by JT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jecris Bautista, Adora Pamolar
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Feb 21, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

JT, Thank you so much for your kind words, we will be sure to pass along your words of praise towards Jecris and Adora. We hope you have a fantastic day!

Feb 21, 2025 -

JT responded

Thank you so much..

February 18, 2025

Vanessa was our serves rep and took excellent care of us She also provided us with transportation so we were not stuck. The work was done with professional cate More

by glennukrainec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Feb 21, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

glennukrainec, We're so glad to hear Vanessa took such good care of you! Providing excellent service and going the extra mile for our customers is something we strive for. We appreciate you taking the time to share your positive experience. We'll be sure to pass along your compliments to Vanessa. Have a wonderful day!

February 17, 2025

Always easy to deal with and competent staff. Especially the service writer that I usually deal with, Vanessa Williams. Always friendly and helpful. More

by Hank Ferris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
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Feb 20, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hank Ferris, we really appreciate your positive review! Thank you, and have a fantastic day!

February 16, 2025

They have lots of Friendly and helpful staff. Always willing to take the time to discuss issues More

by Gloc1956
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell. Service advisor , Amrit Siani
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Feb 20, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Gloc1956, That's wonderful to hear! We're delighted our staff's friendliness and helpfulness shone through, and that they took the time to discuss any issues you had. We look forward to assisting you again in the future.

February 15, 2025

Service was excellent, and Vanessa helped out immensely in customer satisfaction overall, thank you, Crown More

by mstymiest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Feb 20, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

mstymiest1, We're thrilled to hear your service was excellent! It's fantastic that Vanessa made such a positive impact on your overall customer satisfaction. We'll be sure to pass along your thanks. We appreciate your feedback and look forward to serving you again!

February 13, 2025

Absolutely outstanding service department, I’ve run Ram’s for 25 years and I’ve never been as impressed as I am with Crosstown. Brian and Vanessa were so outstanding that I’m actually taking the time to writ More

by Mike Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams, Brian Neggers , Brian Neggers
Report | Print
Feb 18, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Mike Thompson, We're so glad to hear about your positive experience with our service department! It's fantastic that Brian and Vanessa were able to assist you so effectively. We appreciate you taking the time to share your feedback. We strive to provide top-notch service to all of our customers, and your review validates our efforts. Thank you for your business!

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