Crosby Volkswagen

I had an excellent experience with Aaron when buying my new Jetta. I also wanted to say Nathan was great when I came in for a test drive. Both answered all my questions and were very thorough and patient t new Jetta. I also wanted to say Nathan was great when I came in for a test drive. Both answered all my questions and were very thorough and patient throughout the entire experience. More

A well run service department. Advisors are thorough and keep the customer informed and updated on any changes or requirements during the service appointment. Advisors are thorough and keep the customer informed and updated on any changes or requirements during the service appointment. More

What is there to say. Of course the staff is courteous and friendly. They know your name as you walk in and make sure the car is taken well care off. They’ll even wash it Of course the staff is courteous and friendly. They know your name as you walk in and make sure the car is taken well care off. They’ll even wash it if you want. All good. More

I submitted their form for warrantee work on all four panels and after months of the airing for approval they left one with the rust and gave me excuses that I forgot to include that one. I didn’t forget panels and after months of the airing for approval they left one with the rust and gave me excuses that I forgot to include that one. I didn’t forget. But if I did as a good dealer would you not see it & question. Also they gave it back all dirty inside after all the work they did on it. Not impressed. Now I have to wait months again for one panel. More

They promptly fixed my engine within 4 hours so I had my car back after lunch car back after lunch More

Always professional and on point. Service department always contacts you to provide updates on what work is necessary Service department always contacts you to provide updates on what work is necessary More

They have been very supportive with the problem I had with Volkswagen Canada, customer care is great in this dealership. with Volkswagen Canada, customer care is great in this dealership. More

Crosby's is a fabulous dealership with great service and very knowledgeable people who are willing to help in every way.. very knowledgeable people who are willing to help in every way.. More

The stuff was very very friendly right from the time I drove into the parking lot once I got inside the service section the stuff was very very friendly. Once again they drove me home and pick me up when drove into the parking lot once I got inside the service section the stuff was very very friendly. Once again they drove me home and pick me up when my car was ready I was given all the information and answered all the questions that I had. I will definitely go to Crosby for service again. More

I contacted them about the Volkswagen rust warranty. They were informative, helpful, friendly and efficient--what more could I want? Excellent service. They were informative, helpful, friendly and efficient--what more could I want? Excellent service. More