Crosby Volkswagen

Always impressed with their Service Department. Very professional and friendly. They listen to your complaint and go above and beyond to solve the problem. I give them 5 stars also because I never Very professional and friendly. They listen to your complaint and go above and beyond to solve the problem. I give them 5 stars also because I never brought my cars back for same problem to repair it again. I highly recommend them. More

Always Great service when have to bring my 2018 Tiguan in for regular maintenance service. for regular maintenance service. More

Excellent service once the back ordered parts arrived at the service department, 10 to 20 days was rhe time frame given, got the part in 15 days. the service department, 10 to 20 days was rhe time frame given, got the part in 15 days. More

Excellent service department. The advisors worked as a team to ensure that the service work requires was taken care of in a timely and professional manner The advisors worked as a team to ensure that the service work requires was taken care of in a timely and professional manner More

Great service team and exact timing with a great follow up and very reliable work thank you up and very reliable work thank you More

I had an excellent experience with Aaron when buying my new Jetta. I also wanted to say Nathan was great when I came in for a test drive. Both answered all my questions and were very thorough and patient t new Jetta. I also wanted to say Nathan was great when I came in for a test drive. Both answered all my questions and were very thorough and patient throughout the entire experience. More

A well run service department. Advisors are thorough and keep the customer informed and updated on any changes or requirements during the service appointment. Advisors are thorough and keep the customer informed and updated on any changes or requirements during the service appointment. More

What is there to say. Of course the staff is courteous and friendly. They know your name as you walk in and make sure the car is taken well care off. They’ll even wash it Of course the staff is courteous and friendly. They know your name as you walk in and make sure the car is taken well care off. They’ll even wash it if you want. All good. More

I submitted their form for warrantee work on all four panels and after months of the airing for approval they left one with the rust and gave me excuses that I forgot to include that one. I didn’t forget panels and after months of the airing for approval they left one with the rust and gave me excuses that I forgot to include that one. I didn’t forget. But if I did as a good dealer would you not see it & question. Also they gave it back all dirty inside after all the work they did on it. Not impressed. Now I have to wait months again for one panel. More

They promptly fixed my engine within 4 hours so I had my car back after lunch car back after lunch More