Crosby Volkswagen

Speak to James Carmean Buying a car is a huge decision, at least it was for me. My direct thoughts were cycling through my head about what kind of car I can afford and what Buying a car is a huge decision, at least it was for me. My direct thoughts were cycling through my head about what kind of car I can afford and what kind of car do I want. This, obviously, takes alot of time to think about for being a first major purchase. I can absolutley say that when it comes to customer service, James Carmean is the one to speak to at Volkswagon crosby. His knowledge of volkswagon surpasses " by par" standards. I was well informed on every single question I had towards the vehicle I was purchasing. The best thing about James is that there was no hassle involed at all, just the correct information and a fantastic deal offered. I couldnt say no. He made the most sense of the car compared to any dealership ( I looked around). If anyone is seriois about a first purchase on a vehicle please dont hesitate to talk to this guy. My experience at Volkwagon crosby has been astounding so far thanks to the staff. I am very happy about my purchase and will always reccomend this dealership and the friendly sales consultant James Carmean to anyone. More

Jarrett was excellent !! Very professional Friendly , not pushy . Knowledgeable- informative and he answered all questions adequately . Would recommend him to my friends without any hesitat Friendly , not pushy . Knowledgeable- informative and he answered all questions adequately . Would recommend him to my friends without any hesitation. More

Great Service, and Helpful Staff that work for you We were delighted with the Staff at Crosby Volkswagen. James Carmean was helpful, and excited to work with us and get us the car we wanted. We went ba We were delighted with the Staff at Crosby Volkswagen. James Carmean was helpful, and excited to work with us and get us the car we wanted. We went back for 4 separate test drives and he was always elated to see us; It felt like we were working together as a team to move the deal forward and ensure everyone's satisfaction. From Start to Finish Crosby Volkswagen provided an excellent experience that I would and have recommended to friends and colleagues. More

Amazing salesman First time buyer and was just looking to start the process of looking for a vehicle. James was so knowledgeable and helpful with everything I asked f First time buyer and was just looking to start the process of looking for a vehicle. James was so knowledgeable and helpful with everything I asked from used to new. He made the whole buying a new car experience so easy for me. The whole experience at Crosby from James to Christine was amazing. More

Super friendly, deadlines were met, great experience overall James Carmean sells a mean car.. what can I say? From the minute I walked in looking to price out trendlines until the moment I drove my beautiful GLI James Carmean sells a mean car.. what can I say? From the minute I walked in looking to price out trendlines until the moment I drove my beautiful GLI off the lot, James was easy to talk to, didn't make me feel pressured in any way, added additional discounts I wasn't expecting and even picked me up the day my car was ready. Top-notch. Thank you, Christine and the rest of the team! More

Good buying experience, return customer We're return customers at this dealership and know alot of the employees through years of buying several cars and/or parts. We've all been quite pleas We're return customers at this dealership and know alot of the employees through years of buying several cars and/or parts. We've all been quite pleased with the service and are always treated like family. We bought a Tiguan fom Jil Vaivers and the experience was great. She went above and beyond to find us the vehicle we wanted and was understanding when we didn't want to settle. The dealership itself went to great lengths to bring in the vehicle we had our eyes on and worked out the details seamlessly. We will definitely return in the future when its time to purchase another vehicle. More

Courteous, helpful, very friendly , patient We spent about 4 hours at this dealership taking time to really look at different options. Everyone worked hard to help us find exactly the car we wan We spent about 4 hours at this dealership taking time to really look at different options. Everyone worked hard to help us find exactly the car we wanted. More

2016 Jetta Comfortline - Thanks to Crosby Bought a Jetta Comfortline from Crosby. I had too many questions when I stepped into the dealership and Jil explained all the details pertaining to th Bought a Jetta Comfortline from Crosby. I had too many questions when I stepped into the dealership and Jil explained all the details pertaining to the vehicle and its maintenance very patiently. Thanks to Jil, she made buying a car seem hassle free. Sales team at Crosby is friendly. I would definitely recommend anyone looking to buy a VW in Kitchener area to approach Crosby. More

Awesome experience Out experience with Crosby and their sales rep Jarrett Neal was excellent. Would highly recommend if you are in the market for a new car. Out experience with Crosby and their sales rep Jarrett Neal was excellent. Would highly recommend if you are in the market for a new car. More

Excellent Overall, great experience! I purchased my first car from Crosby Volkswagen they made easy and would recommend for anyone looking for a new or used car Overall, great experience! I purchased my first car from Crosby Volkswagen they made easy and would recommend for anyone looking for a new or used car More