Crestview Chrysler Dodge Jeep - Service Centre
Regina, SK
747 Reviews of Crestview Chrysler Dodge Jeep - Service Centre
Not very good, bad would describe it. I had my car there for tires and warranty, transmission issues. Seems the extended warranty I purchased does not cover anything. I was told it is norm I had my car there for tires and warranty, transmission issues. Seems the extended warranty I purchased does not cover anything. I was told it is normal gear noise, seems my 30 plus years in the transmission field does not mean anything. If someone brought this car in with the noise we would recommend removal and inspection as it is most likely a bearing! There is an issue with the clutch as well, sounds like the release bearing is not on the fork right or retaining clip missing? Last the gas cap door sticks out and moisture freezes in the winter. Two of the issues were mentioned when I was in previous, both times the word given was we were too busy. So I ask you how would you feel in my shoes? More
Service Darcy is always a very welcoming, accommodating, honest member of Crestview's staff to work with. I am disappointed that the staff in the shop were un Darcy is always a very welcoming, accommodating, honest member of Crestview's staff to work with. I am disappointed that the staff in the shop were unable to hear a sound my vehicle was making and when I came back after not having my vehicle for a day the first thing that I can hear when I pull away is the sound I initially brought my vehicle in for. This will mean additional time for their staff and additional time for me with out my vehicle. More
A woman's point of view... First of all I found the place intimidating. I am not the car expert and I felt like I was going into a whole new environment. Darcy from the servic First of all I found the place intimidating. I am not the car expert and I felt like I was going into a whole new environment. Darcy from the service department did put me at ease. He was cordial and did explain what was going to be done to my car. He is a very pleasant individual who knows his stuff. My biggest problem with the experience is the parking. Where do you park? If I park near the service department door I get THE LOOK. You know that boy you don't what you are doing look. That happened the last two times I was there. This time (October 26/15) I was told to drive in. Guess what? It was the same place where I parked the last two times. I did comment to Darcy that I was told where to park. I still don't get it. Now when the job was done your people found a pretty tight spot to park the car and I found it difficult to get out. Surely you can do something about the atrocious parking. I am amazed at what I was charged! I think that it was a lot of $$$$. Any justification for the high prices? I told Darcy that every time I see him he costs me money and hopefully I won't see him for awhile (LOL). More
Maintenance Service I ask for a service for my Durango and they are very good in customer service. They accomodate every question I asked. And give me the details that I I ask for a service for my Durango and they are very good in customer service. They accomodate every question I asked. And give me the details that I need to know without asking them. More
Great help I called to ask if I could get my battery checked on my 2014 Avenger and was told to bring it on in for no charge with the hand held tester. Before th I called to ask if I could get my battery checked on my 2014 Avenger and was told to bring it on in for no charge with the hand held tester. Before this I had an awful experience with another dealer and was very hesitant. The guys at Crestview were so nice to me and very helpful. They made me feel comfortable and I would definitely recommend them. More
Simple job, oily aftertaste Basic, first oil change. Nothing incredible. Work was performed quickly and to standards of the brand I'd assume. Driver side door handle, steering wh Basic, first oil change. Nothing incredible. Work was performed quickly and to standards of the brand I'd assume. Driver side door handle, steering wheel, interior door handle were all lightly oiled as well though. I understand it's a trick to keep hands clean when dealing with vehicles, but it wasn't a great parting gift either. More
Service with a smile but The service was done to my expectation. The driver seat was covered with plastc sheet and the floor was proected with a cardboard mat. My only complai The service was done to my expectation. The driver seat was covered with plastc sheet and the floor was proected with a cardboard mat. My only complaint was that I had receive an e-mail from crestview saying I had won a dining card in a recent contest but when I tried to collect my prize no one there in sevice or sales knew anything about it and told me to call back in.a week. More
Amazing service! The service department were very friendly and efficient. I was in Regina for business and had an emergency with 2 of my tires. Even though I didn't The service department were very friendly and efficient. I was in Regina for business and had an emergency with 2 of my tires. Even though I didn't have an appointment Darcy made time for my tires to be fixed. Thanks Darcy and Crestview! More
Friendly and efficient Great service. The guys in the fast service got my oil changed and had me back on the road in 15 minutes after I told them I was in a hurry. Thanks gu Great service. The guys in the fast service got my oil changed and had me back on the road in 15 minutes after I told them I was in a hurry. Thanks guys. More
Courtesy and Good Service I am always pleased by the courtesy and good service that I receive from Crestview. Kevin Brooks makes sure that my vehicle is working efficiently, tr I am always pleased by the courtesy and good service that I receive from Crestview. Kevin Brooks makes sure that my vehicle is working efficiently, treats me with respect and has a great sense of humour. More