Crestview Chrysler Dodge Jeep - Service Centre

Very poor service !! After my Ram 1500 was sold to me with 2 outstanding recalls in 2014 and one of those being potentially dangerous I had to return my vehicle in order t After my Ram 1500 was sold to me with 2 outstanding recalls in 2014 and one of those being potentially dangerous I had to return my vehicle in order to have this work carried out. I live over 50km from this dealership and was offered no loan vehicle whilst they repaired it (all day) forcing my wife to leave early to drop the vehicle off as I work in the town where we live. My truck goes to this dealership every 5000kms for an oil change with the last one being very recent, now miraculously, the truck has to have work carried out where its costing the dealership time and money there are faults on the truck which need rectifying at my expense. This says to me they either hire untrained xxxxxxx to do the oil changes or they are trying to claw money back after being fined by the NHTSA for not addressing safety issues and recalls correctly. Very underhand tactics from a dealership and indeed a motor group of this size. I`m then told that as it has nearly 80 thousand kms on it that it needs to have the spark plugs replaced and the fuel system flushed, the prices quoted for these services were $279 + tax to flush the fuel system and $449 + tax to change the spark plugs. I wasn`t aware that theft had been legalised in Canada ? Crestview you should be ashamed charging people those kinds of prices and unfortunately after this experience it is the last time you will take a cent from me as I will be going elsewhere to get my service work done and also purchase my next vehicle. More

Service went above and beyond to check and repair my vehicle Service did a great job in determining any problems and rectifying them. Made sure that I was aware of any problems and was very happy to let me know Service did a great job in determining any problems and rectifying them. Made sure that I was aware of any problems and was very happy to let me know they fixed. More

oil change I went in the fast service bay for my first oil change after buying my car there. The staff was very friendly and helpful. I was in and out in about I went in the fast service bay for my first oil change after buying my car there. The staff was very friendly and helpful. I was in and out in about 15 minutes and with my busy schedule it was perfect. Thanks guys. More

Warranty Work Brought my CVA Jeep Commander in for warranty work Nov 2, 2015. Darcy was my service representative and I found him to be very pleasant and accommodat Brought my CVA Jeep Commander in for warranty work Nov 2, 2015. Darcy was my service representative and I found him to be very pleasant and accommodating. The work was completed expediently and he called me back within 2.5 hours advising I could pick up the vehicle. Working with Darcy was a great experience. More

no power steering on 2013 Journey We had power steering fluid all over the drive way . We had the Journey towed to Crest view problem was diagnosed quickly and repaired with in a coup We had power steering fluid all over the drive way . We had the Journey towed to Crest view problem was diagnosed quickly and repaired with in a couple of hours . My question is why this hose plus one other from the power steering pump failed in only 30,000 . More

Fast, efficient and always professional. I was treated really well. The service crew were friendly and helpful, all the way from reception to the end. I had a complete service and had new key I was treated really well. The service crew were friendly and helpful, all the way from reception to the end. I had a complete service and had new keys made all in 1 hour. More

Ram truck ecu I brought my truck in for an ecu issue some time ago and was extremely pleased with the expertise that Kevin showed towards this issue. He went above I brought my truck in for an ecu issue some time ago and was extremely pleased with the expertise that Kevin showed towards this issue. He went above and beyond to make sure I was able to make it to work after my truck had to spend a few nights there waiting on a part. So far this service centre has been he best I have delt with and once we are ready to upgrade my wife's vehicle we will be going to Chrysler for this reason. More

Crestview has great service I took my Dodge journey in for a warranty recall was done correctly in a timely fashion. I take that same work Journey plus my personal Dodge ram ther I took my Dodge journey in for a warranty recall was done correctly in a timely fashion. I take that same work Journey plus my personal Dodge ram there for regular service. Ryan and the guys are great to deal with the oil change guys in the bays are awesome as well. n and out no games or xx. More

Service Call Service recall for air bag software, steering module not in yet. Parts for caps on consule were wrong, need to reorder. Navigation is not working, fou Service recall for air bag software, steering module not in yet. Parts for caps on consule were wrong, need to reorder. Navigation is not working, found out it was sold Nav ready, and Salesman Rob said it already had navigation, it will cost me 600. More

Towards driving a safe car Friendly, helpful service from Kevin Brooks. Brought the car in for repair of emergency brake, safety check, winterized the car. Good shuttle r Friendly, helpful service from Kevin Brooks. Brought the car in for repair of emergency brake, safety check, winterized the car. Good shuttle rides, dependable pick-up. More