Crestview Chrysler Dodge Jeep - Service Centre

Quality service in the express lane My wife and I took a chance and popped in for a quick oil change on Saturday. We talked to Chris who told us that even though there was two cars ahea My wife and I took a chance and popped in for a quick oil change on Saturday. We talked to Chris who told us that even though there was two cars ahead of us, that he'd have us looked after and he did. We were in & out in under 30 min. Great service. More

Finally some good service from this dealership Had some very negative dealings with this dealership previously. Finally Harry and his crew delivered. Thank you. In and out for an oil change in l Had some very negative dealings with this dealership previously. Finally Harry and his crew delivered. Thank you. In and out for an oil change in less than 30 minutes. More

Excellent Service From Chris In Mopar Express I stopped in for a quick oil change on Saturday and the service was great and Chris made sure to explain everything to me in great detail. Two thumbs I stopped in for a quick oil change on Saturday and the service was great and Chris made sure to explain everything to me in great detail. Two thumbs up. More

Very good service from Harry Great place,wont go anywhere else daughter coloured and ate popcorn while I watched TV oil change done very quick I highly recommend doing business Great place,wont go anywhere else daughter coloured and ate popcorn while I watched TV oil change done very quick I highly recommend doing business here More

Fast, quality service. Hands down this was the quickest oil change I have ever experienced. No leaving the vehicle with the dealer for the entire day like some places. The Hands down this was the quickest oil change I have ever experienced. No leaving the vehicle with the dealer for the entire day like some places. The staff were polite and friendly- very professional. More

This time was an oil change They did the oil change along with checking all the fluid levels,tire pressure. Changed the filters and cleaned the windows. I easing and out in unde They did the oil change along with checking all the fluid levels,tire pressure. Changed the filters and cleaned the windows. I easing and out in under 30 minutes More

Oil Change Service was excellent, staff was polite. Once my vehicle was in it didn't take long, and they were clear with what they did and what needed to be done Service was excellent, staff was polite. Once my vehicle was in it didn't take long, and they were clear with what they did and what needed to be done. More

Prompt courtious service. Very thorough The drive through service bay is very convenient and prompt. They did a thorough inspection and gave me piece of mind that my vehicle was in good sha The drive through service bay is very convenient and prompt. They did a thorough inspection and gave me piece of mind that my vehicle was in good shape. More

gongshow, long wait, oil all over, lost cap, disappointed Not happy at all. I usually would change my own oil but I bought my journey brand new from crestveiw and have the lifetime engine warranty. In order t Not happy at all. I usually would change my own oil but I bought my journey brand new from crestveiw and have the lifetime engine warranty. In order to maintain the warranty I need continue getting the vehicle serviced through the dealership. #1 I was in line, with my daughter in the back seat with two cars in front of me getting serviced. I was waiting for about 40 minutes in line until a tech came to say sorry for the wait but we have a new guy and I'll be next right away (as I could already see that). I know they have a lobby to wait at but I didn't want to get out as I had my daughter with. If it was going to be a lengthy wait they should have told me or even offer refreshments like great canadian oil change does. #2 sorry i cant remember names but there were 4 diff guys that was on my vehicle, 2 different guys asked me for the milage during the visit. No one had asked me to start up the vehicle for the oil to circulate and didn't do the oil check... thought this was a standard practice for any oil change facility. The young guy closed my hood and took off to the vehicle behind me and the lead hand guy if I could say that (seen him their the last 1.5 years maybe) said to me everything is all done and I could come pay.. I told him they never asked me to do a start up and check the oil.. so he asked me to pop the hood and he did all that for me but meanwhile he's wiping all over under my hood, looking around under my hood... #3 I got out of my vehicle to see what the problem was, he lost my access cap to the oil filter I believe it is and there was oil all over the top plastic cover and the inner fender. I was really annoyed at this point what I was seeing and especially waiting for an hour for a simple oil change. I got looking at my vehicle.... #4 there were black oily finger prints all over my vehicle, on the door handles, the door pillar, both fenders and on the hood, windshield wipers front and back. Bunch of grease xxxxxxx I tell ya. He started wiping the fender with a paper towel. I told him to stop and want the service manager. Gord fixed me up and said the oil change was on the house and he cleaned the body with the proper cleaning supplies. I am ripped right off with this whole ordeal, and I don't really care I got a free oil change but I will not be going back to crestveiw for a simple oil change. This was the worst experience ever. Also I heard 3 times during the visit from two different people that "we have a new guy"... stop the blame game and train your guys properly then. More

Easy in - Easy out Dropped my RAM Truck off for service & two factory recalls. Work was completed as promised and on time. Very happy with the service I received. Dropped my RAM Truck off for service & two factory recalls. Work was completed as promised and on time. Very happy with the service I received. More