Crestview Chrysler Dodge Jeep - Service Centre

Service Made Easy! Always feel comfortable getting my new vehicle served at your garage. My fears are always put to rest. The car runs like a dream, thank you all. :) Always feel comfortable getting my new vehicle served at your garage. My fears are always put to rest. The car runs like a dream, thank you all. :) More

Quick oil change Service was great...quick and informative. Also made me aware of recalls that needed to be looked after. Troy was very accommodating to get theses i Service was great...quick and informative. Also made me aware of recalls that needed to be looked after. Troy was very accommodating to get theses items and anything else looked after. More

Great job! Was told about discount options I was not aware of, staff was polite and took the time to explain everything that had been done and what to watch for Was told about discount options I was not aware of, staff was polite and took the time to explain everything that had been done and what to watch for the next time I come in. More

Hidden charges! Watch what you ask them to do!! I have been locked into doing services and oil changes at Crestview Chrysler since owning my vehicle to meet extended warranty obligations and maybe I I have been locked into doing services and oil changes at Crestview Chrysler since owning my vehicle to meet extended warranty obligations and maybe I should have paid closer attention to my receipt over the past 5 years.... I recently had a $250 oil change and cabin filter change completed. All this time I thought the cabin filter was simply charged to my visit (the actual filter) and since they pull my cabin filter out to show me that it is dirty, they would simply put the new one back in... I found out that I am infact PAYING a $42.00 labour fee for that installation.. xxx?!?!? I confronted the fellow taking my payment and he said I had been always paying that.. then he went back a couple oil changes and the price of the filter even fluctuated from $20 - $60 PLUS there were the $40-$42 labour charges! I am so happy I am moving on from my Dodge Journey and this dealership... at least tell the customer there is a $40 installation charge, I would have done it myself if I had known I was sinking that money into a technician to put a cabin filter BACK INTO my vehicle... Needless to say, the heavy set fellow taking my payment was not very friendly and I had this I don't give a F#@$ about your problems feeling from the whole transaction. More

Basic Service I usually use the fast oil change places but since I needed a recall done, thought I would get both things out of the way. Had the oilchange and recal I usually use the fast oil change places but since I needed a recall done, thought I would get both things out of the way. Had the oilchange and recall performed at Crestview. I asked to have all grease xxxxxxx greased. Grease xxxxxxx were not greased and dirty hand prints left in vehicle. I also asked for a complimentary wash. I found out this service is not free. Crestview needs to learn from other dealerships like Dilawri who treat customers as they should, considering the current shop rate. On a previous visit, before my warranty expired, I had an axle seal changed. Initially, I was told that my lift kit was the cause of the axle seal leak and it would not be covered under warrenty. I asked how that could be when there is no relation between the two. I asked for contact of the deslership's Chrysler home office rep and copies of all related documents. They then changed their mind and honored my warrenty. More

Regular maintenance and oil change Since purchasing my Jeep Cherokee 5 years ago I have received excellent, professional, friendly, accountable service. I will continue to be a proud c Since purchasing my Jeep Cherokee 5 years ago I have received excellent, professional, friendly, accountable service. I will continue to be a proud customer of Knight Crestview Chrysler. More

Oil change/backup camera malfunctioning. Thanks again boys. they replaced the backup camera, changed the oil and I had my truck back before noon .Great service, quick shuttle service to and f Thanks again boys. they replaced the backup camera, changed the oil and I had my truck back before noon .Great service, quick shuttle service to and from. More

Insurance job Took my Ram in for an insurance job the body shop did a great job getting the parts that were needed a tire a rim and a wheel alignment. Took my Ram in for an insurance job the body shop did a great job getting the parts that were needed a tire a rim and a wheel alignment. More

APPRECIATE GOOD PEOPLE! ALL THE PEOPLE I DEALT WITH ARE VERY KNOWLEDGEABLE OF PARTS AND SERVICE AND ABLE TO GET YOU BACK ON THE ROAD AS SOON AS POSSIBLE. ALL THE PEOPLE I DEALT WITH ARE VERY KNOWLEDGEABLE OF PARTS AND SERVICE AND ABLE TO GET YOU BACK ON THE ROAD AS SOON AS POSSIBLE. More

Service Chris was very good at asking all I wanted done. When it was repaired he called to to give me adequate time to pick it up. Explained very thoroughly w Chris was very good at asking all I wanted done. When it was repaired he called to to give me adequate time to pick it up. Explained very thoroughly what had been done and be sure to let him know if anything wasn't right. The text message service info system could you use some tweaking but overall was good. Shuttle service was excellent. More