Crestview Chrysler Dodge Jeep

A woman's point of view... First of all I found the place intimidating. I am not the car expert and I felt like I was going into a whole new environment. Darcy from the servic First of all I found the place intimidating. I am not the car expert and I felt like I was going into a whole new environment. Darcy from the service department did put me at ease. He was cordial and did explain what was going to be done to my car. He is a very pleasant individual who knows his stuff. My biggest problem with the experience is the parking. Where do you park? If I park near the service department door I get THE LOOK. You know that boy you don't what you are doing look. That happened the last two times I was there. This time (October 26/15) I was told to drive in. Guess what? It was the same place where I parked the last two times. I did comment to Darcy that I was told where to park. I still don't get it. Now when the job was done your people found a pretty tight spot to park the car and I found it difficult to get out. Surely you can do something about the atrocious parking. I am amazed at what I was charged! I think that it was a lot of $$$$. Any justification for the high prices? I told Darcy that every time I see him he costs me money and hopefully I won't see him for awhile (LOL). More

Not very good, bad would describe it. I had my car there for tires and warranty, transmission issues. Seems the extended warranty I purchased does not cover anything. I was told it is norm I had my car there for tires and warranty, transmission issues. Seems the extended warranty I purchased does not cover anything. I was told it is normal gear noise, seems my 30 plus years in the transmission field does not mean anything. If someone brought this car in with the noise we would recommend removal and inspection as it is most likely a bearing! There is an issue with the clutch as well, sounds like the release bearing is not on the fork right or retaining clip missing? Last the gas cap door sticks out and moisture freezes in the winter. Two of the issues were mentioned when I was in previous, both times the word given was we were too busy. So I ask you how would you feel in my shoes? More

Maintenance Service I ask for a service for my Durango and they are very good in customer service. They accomodate every question I asked. And give me the details that I I ask for a service for my Durango and they are very good in customer service. They accomodate every question I asked. And give me the details that I need to know without asking them. More

I LOVE MY CAR!!!!! We came in last week looking for a "New to us" family vehicle. I was blown away by the FANTASTIC service and the incredible lengths Tyler went to th We came in last week looking for a "New to us" family vehicle. I was blown away by the FANTASTIC service and the incredible lengths Tyler went to that made it possible to get us in our dream car! I am so happy with my Dodge Journey and simply cannot thank him enough!! More

Awesome service and great sales team Scott was very helpful with getting me into my new truck fast. I got top dollar for my trade with out any issue. A big thanks to Scott and Marino. I w Scott was very helpful with getting me into my new truck fast. I got top dollar for my trade with out any issue. A big thanks to Scott and Marino. I will be shopping there again. More

Great personalized service ! Its been almost a month since my purchase and I absolutely love my new ride. Andrew found me exactly what I needed and made it happen. Thank you :) Its been almost a month since my purchase and I absolutely love my new ride. Andrew found me exactly what I needed and made it happen. Thank you :) More

Great help I called to ask if I could get my battery checked on my 2014 Avenger and was told to bring it on in for no charge with the hand held tester. Before th I called to ask if I could get my battery checked on my 2014 Avenger and was told to bring it on in for no charge with the hand held tester. Before this I had an awful experience with another dealer and was very hesitant. The guys at Crestview were so nice to me and very helpful. They made me feel comfortable and I would definitely recommend them. More

Simple job, oily aftertaste Basic, first oil change. Nothing incredible. Work was performed quickly and to standards of the brand I'd assume. Driver side door handle, steering wh Basic, first oil change. Nothing incredible. Work was performed quickly and to standards of the brand I'd assume. Driver side door handle, steering wheel, interior door handle were all lightly oiled as well though. I understand it's a trick to keep hands clean when dealing with vehicles, but it wasn't a great parting gift either. More

Great Experience This was the first time I went to Crestview Chrysler, and I walked away happy with my new set of wheels! The staff was very friendly, and overall, I h This was the first time I went to Crestview Chrysler, and I walked away happy with my new set of wheels! The staff was very friendly, and overall, I had a great experience. More

Friendly and efficient Great service. The guys in the fast service got my oil changed and had me back on the road in 15 minutes after I told them I was in a hurry. Thanks gu Great service. The guys in the fast service got my oil changed and had me back on the road in 15 minutes after I told them I was in a hurry. Thanks guys. More