Crestview Chrysler Dodge Jeep

Tyler is sales was fantastic Great service. Tyler and Marino worked hard to get us into the truck we wanted! The hard work is appreciated. Thank you once again Tyler! Great service. Tyler and Marino worked hard to get us into the truck we wanted! The hard work is appreciated. Thank you once again Tyler! More

Koodos to Kevin Brooks This is the first vehicle that I have ever purchased, and sorry to say, I did not purchase it at Crestview. Kevin has gone above and beyond to help me This is the first vehicle that I have ever purchased, and sorry to say, I did not purchase it at Crestview. Kevin has gone above and beyond to help me and explain to me in detail everything from what my car requires to the warranty that I have available. Thanks again, Kevin. More

Robert went above and beyond Robert spent hours searching for the perfect car for our daughters 16th birthday, and when it came time to plan the surprise he was all in. He even s Robert spent hours searching for the perfect car for our daughters 16th birthday, and when it came time to plan the surprise he was all in. He even supplied us with a big red bow to put on it (just like in the movies). When we picked up the car it was spotless and even had a birthday note in it. Thanks again to all the staff who helped us pull off the surprise of her lifetime - she loves her new car. More

Repeat buyer. For the last thirty years we have bought a new car every 4-5 years. This year was the FIRST time we have ever gone back to a dealership for a repeat p For the last thirty years we have bought a new car every 4-5 years. This year was the FIRST time we have ever gone back to a dealership for a repeat purchase. Our first experience at Crestview in Dec/09 was with Steph Jost. Thanks to Steph we were able to get back on the road within a day after our vehicle was totaled. It was also the first time my wife didn't leave a car dealership in tears. We went back to Crestview in Apr/14 and again Steph and Crestview came through with flying colours. In the midst of a showroom reno they were able to deliver a new Chrysler 300 in prompt,professional manner. Now that's what I'm talking about. Thanks to all at Crestview. From the nice lady in finance who let me pronounce her name wrong to Steph Jost in sales- A class act one and all. We will be back! More

The passenger side window of my vehicle was smashed. I contacted Crestview through their website. Kurtis Anderson responded within a few minutes. He had my vehcile in the body shop the same day and arrang contacted Crestview through their website. Kurtis Anderson responded within a few minutes. He had my vehcile in the body shop the same day and arranged for a shuttle to take me to work. My window was replaced that same day and a shuttle brought me back to Crestview topick up my vehicle. Dawn Whitehouse in the body shop was very friendly and handled my paper work in a timly fashion. My window was not only fixed but my was cleaned and vacummed. I'm very pleased with the service provided by the staff at Crestview Chrysler. More

My car got totalled off and I needed a vehicle ASAP as I was going on holidays. I went to a couple dealerships and felt uncomfortable and pressured by the sales staff. I went to Crestveiw and spoke with Bro was going on holidays. I went to a couple dealerships and felt uncomfortable and pressured by the sales staff. I went to Crestveiw and spoke with Brock, no pressure and felt comfortable. He asked me exactly what I was looking for and figured out a vehicle in my price range. He showed me the 2013 journey and I loved it. They didn't have my color on their lot but by the next day it was there shined up and ready to go, he even took time to go over the options and set my favorite stations. I drove off very happy with a New vehicle rather then old with affordable payments. He went above and beyond. Don did the financial end of it and it went smoothly, if you don't want extra warranty just say no, no problem. Great customer service throughout! More

Courteous, helpful, assessed our wants and needs to find a vehicle for us. Appeared to be more concerned with what we wanted to buy than what he wanted to sell. a vehicle for us. Appeared to be more concerned with what we wanted to buy than what he wanted to sell. More

My vehicle was taken to Crestview for a repair (4 months after i purchased it). While there I had it looked at by the bodyshop personnel because they were supposed to repair the rear bumper as part of the after i purchased it). While there I had it looked at by the bodyshop personnel because they were supposed to repair the rear bumper as part of the contract (it needs replacing as there is a hole right through the bumper). I questioned why the part was not ordered when I bought the vehicle, but the personnel had no answer. She did, however, photocopy my paper which stated the promise of service, spoke to my salesman, and said it would be ordered. That was over 2 months ago. I phoned the other day to get the status of this order only to find out there was nothing done, no record of me every having talked to anyone about the bumper. This is terrible customer service, and I am positive I am going to be asked to "swing by" so they can look at the bumper - I have a full time job and 5 children. I don't have time to "swing by" because of your employees' disorganization. Also, while my vehicle was in for repairs I had the oil changed. After paying around $70.00 for the oil change - which is mandatory to have done at the lot because of the "warranty", they neglected to top off my fluids. Again, it is not so simple as to "pop by" the shop for them to top the fluids up because they screwed up...again. But no recompense is offered, not even the Service Manager gave a crap when I spoke to him. I'm not sure what my next move is supposed to be but I'm not a happy customer. More

I went in on a Saturday morning to just look at a vehicle. I was looking at a start up truck that would work for me financially, as well as make me happy. I received such stand up service and help fr vehicle. I was looking at a start up truck that would work for me financially, as well as make me happy. I received such stand up service and help from Brock, that after looking at other dealerships and their sales staff I knew I didn't have to go anywhere else for help. I never felt pressured throughout my entire experience and had my new truck brought in to me within a couple of days. I would recommend anyone to both Brock and Crestview in a heartbeat. More