Courtesy Ford Lincoln

Top notch customer service I have never walked into a dealership before and have been welcomed like I was at Courtesy. Lui was very patient and helpful finding us the perfect ve I have never walked into a dealership before and have been welcomed like I was at Courtesy. Lui was very patient and helpful finding us the perfect vehicle in our price range and with the amenities we were looking for. More

Great Customer Service I was super stressed about finding a new car. I didn't want to be pressured into anything and I'm happy to say I never once felt pressured by the deal I was super stressed about finding a new car. I didn't want to be pressured into anything and I'm happy to say I never once felt pressured by the dealership or Dan. Everyone involved in the process was fantastic. They answered all my questions and went above and beyond at making me feel comfortable. I am loving my new Ford Focus! One of the most amazing things I experienced was when Dan drove all the way across the city to my place of work to bring me windshield washer because they forgot to give it to me when I picked it up. If that isn't customer service I don't know what is! Matt was also great to work with. Together we worked to get my payment where I wanted it. He never pressured me to buy anything extra but also was very throughout about some extra 'benefits' I might want. I feel safe and secure knowing my money and my car is in good hands at Ford! More

excellent customer service Have been to Courtesy Ford for the last few F150 pickup trucks. I find the staff very knowledgeable and friendly and willing to accommodate all my ne Have been to Courtesy Ford for the last few F150 pickup trucks. I find the staff very knowledgeable and friendly and willing to accommodate all my needs. i have dealt with Brandon Flonders each time and find him very personal, knowledgeable and willing to go the 'extra mile' to see all my needs are addressed. I would not hesitate to recommend Courtesy Ford or any of their staff whatsoever nd in particular, Brandon Flonders. He makes a somewhat stressful experience very pleasant. The Service Department is also above reproach. More

Great experience! Love my new ride! I can't say enough about the outstanding top-notch service that Zach provided. He professionally and promptly answered all of my questions regarding l I can't say enough about the outstanding top-notch service that Zach provided. He professionally and promptly answered all of my questions regarding leasing and he was patient, down to earth and not pushy. Zach made the entire process very enjoyable. Highly recommend dealing with Zach and Courtesy Ford. I am a repeat customer and live outside of London - the drive is worth it for the best service ever! More

Great Dealership! I have been dealing with Courtesy for over 10 years. The employees are very down to earth and since I have been dealing with them for so long, I consi I have been dealing with Courtesy for over 10 years. The employees are very down to earth and since I have been dealing with them for so long, I consider a number of their employees very close friends. Thanks Brandon for all your hard work over the years. Great place to buy a vehicle! More

Finally a salesman who was honest and helpful Came into Ford hesitant about buying a car and dealing with all the salesman trying to pressure you too buy a car. But Dylan Frada was able to help me Came into Ford hesitant about buying a car and dealing with all the salesman trying to pressure you too buy a car. But Dylan Frada was able to help me buying a car, making me feel the choice was mine and giving me lots of options on what car and a FAIR PRICE !!! ( Hard to believe) but I think if anyone wants a hassle free purchase with the stress gone Dylan is the go to guy, he was able to work around my budget and put me on a plan I wanted and still get the car that wasn't available at the time but he found me another one ! I can honestly say this was my best experience with a company and a great salesman ...Definitely Recommend going to see him at Ford More

Brandon on the sales team Fantastic guy, helped me buy 2 vehicles and I will absolutely go back to him. He tells it like it is. Other dealerships I said what I wanted and was Fantastic guy, helped me buy 2 vehicles and I will absolutely go back to him. He tells it like it is. Other dealerships I said what I wanted and was not interested in the top of the line and what did they do...made me test drive a top of the line. I knew in that moment I couldn't trust them. Brandon listened to me, gave me solid advice and didn't try to upsale me beyond my budget. More

Moe Elie was awsome!!! As a woman who knows nothing about cars and need the best, no bull sales talk advice about the car,I felt intimidated and wanted to walk out the deale As a woman who knows nothing about cars and need the best, no bull sales talk advice about the car,I felt intimidated and wanted to walk out the dealership,but then was approached by this friendly guy Moe,who immediately told me I came to the right place and that he would do his utmost to find my dream car, that he could answer all my questions and have the rest of the day to help me and show me around and that I can test drive as many cars as I wanted.I immediately felt I was in good hands and started enjoying all the info he gave me as I looked at a few cars that appealed to me..He listened to my needs as I have scoliosis and have had 8 spine surgeries so needed to feel comfortable sitting in a car driving for more than an hour.What a pleasant knowledgeable young man Moe is and very considerate of my problem..He was in no rush to close the deal and offered me sound advice and told me that he was there to help me find the right car for my needs.For a first time buyer what an awesome experience..I sure will be back and recommend Moe for sure to family and friends. More

Excellent Customer Service I went into Courtesy Ford in London Ontario on Wharncliffe Road and spoke with Brandon Flonders. He successfully attended to all my needs as a first t I went into Courtesy Ford in London Ontario on Wharncliffe Road and spoke with Brandon Flonders. He successfully attended to all my needs as a first time buyer. He was experienced, knowledgeable and extremely helpful and informative. He found me the perfect vehicle for me that was within my price range, I am ecstatic about my new car! I would like to thank Courtesy and Brandon for getting me everything I wanted! More

Excellent Dylan was very knowledgable and helped me pick out a car that suited my needs! He made the experience of purchasing a vehicle incredibally easy! Dylan was very knowledgable and helped me pick out a car that suited my needs! He made the experience of purchasing a vehicle incredibally easy! More