Courtesy Ford Lincoln

Easiest vehicle purchase ever made Needed a new work truck and visited two Ford dealers in the London area and provided my list of required options and price limit. Neither called me ba Needed a new work truck and visited two Ford dealers in the London area and provided my list of required options and price limit. Neither called me back so went to courtesy ford based on a friends recommendation. Within 15 mins they found the truck that met my option requirements as well as my price. Signed the papers and picked up the truck a couple days later. Had a minor issue with the ac compressor but was covered under warranty. The staff at the service centre as well as the mechanics were amazing to deal with. I highly recommend courtesy ford. More

Treated like family Couldn't have had a better experience buying a car. I've recommended Courtesy to all my friends and family and everyone who has bought a car here has Couldn't have had a better experience buying a car. I've recommended Courtesy to all my friends and family and everyone who has bought a car here has had the same great experience. They were knowledgeable and I got a great deal. No phoniness. Won't buy a car anywhere else! More

Friendly and Transparent Purchased a Focus at Courtesy Ford end of 2012 and have had all my regular service there. Always pretty simple and straight forward, staff friendly, w Purchased a Focus at Courtesy Ford end of 2012 and have had all my regular service there. Always pretty simple and straight forward, staff friendly, work completed, never a complaint. My most recent visit wasn't general service...car was hesitating when stepping on the gas and also, tire pressure light kept turning on and off randomly (tires were fine). Being that I am not comfortable with vehicle repair as I know little about cars, always has me a little anxious when dealing with something out of the norm. Arrived for my booked appointment and dealt with Alex, re-explained my concerns with the car. What I liked most was that Alex took the time to super simplify and explain exactly what was going on with the car and repair. Alex made sure I fully understood and was comfortable with what he explained. This made me feel comfortable in an uncomfortable environment. When the car was done, Alex was with a customer so a Shane helped me finish up. What was great is Shane again did an overview of the work done, why it was done and the result. I told him I had learned more about my car in a couple of conversations that I had ever learned. I left thinking I would have zero issue coming back with anything out of the norm with the car again. I booked an oil change a couple months out. When I was back in for the oil change Alex saw me and came over and asked how things were and if car was riding ok and accelerating normal, it was and I thanked him for his great customer service. As I waited for the oil change I figured I would take the time and seek out Alex's boss and was referred to Will Taylor. I explained my previous service visit and experience with Alex and Shane and how they both made feel really comfortable with what had to be done and what was done on the car. I told him that I'd appreciated how things were simplified when explaining the issue and repair to me. Will thanked me for searching him out and gave me his card and said anytime I had a question or concern about the car to always reach out for assistance. I'd say friendly, simplified and transparent best described my experience with the team at Courtesy Ford. More

They Rolled Out the Red Carpet for Me. I wish there was a 10 Star Rating that I could give to Courtesy Ford because they deserve it! The service that I got from EVERYONE at Courtesy Ford wa I wish there was a 10 Star Rating that I could give to Courtesy Ford because they deserve it! The service that I got from EVERYONE at Courtesy Ford was over the top. They made me feel special and listened to all my car needs and wants. They did everything in their power to not inconvenience me. They picked up my car and gave me a loaner. They fixed my car PERFECT without breaking the bank. My car drives like a dream again! Thank you Courtesy Ford for everything !! You're truly THE BEST!! More

Courtesy Ford is incredible to deal with. From sales to service my experience at Courtesy Ford has been top notch. Will Taylor and his team are great to deal with and go above and beyond what From sales to service my experience at Courtesy Ford has been top notch. Will Taylor and his team are great to deal with and go above and beyond what I have experienced at any other dealership. I would highly recommend Courtesy Ford to anyone as they truly care about their customers. More

Courtesy Ford a Great to deal with I have dealt with Courtesy Ford for 15 years and have nothing but great service. The work is always done on time. My car has always been cleaned even I have dealt with Courtesy Ford for 15 years and have nothing but great service. The work is always done on time. My car has always been cleaned even in the winter months. Staff is very friendly and treats everyone like they are family. I can say the same for the sales staff as during fhe 15 years I have purchased 5 cars and always been treated fairly. More

Great Service I always receive prompt , friendly service. I have been taking all of my vehicles to Courtesy Ford for several years and have not had a problem that w I always receive prompt , friendly service. I have been taking all of my vehicles to Courtesy Ford for several years and have not had a problem that was not resolved More

thanks courtesy! - Recently had my vehicle in for regular service at courtesy ford. Another great experience working with the staff in the service department. Always - Recently had my vehicle in for regular service at courtesy ford. Another great experience working with the staff in the service department. Always feel honestly informed of any issues with my vehicle and anything that may be coming up or that could be a safety problem. Always met with a smiling face which I find rare these days. Thanks again guys!! More

Great customer service! I've never been disappointed with the service I receive from here. I recommend to my friends all the time. Will was amazing to start my process here! I've never been disappointed with the service I receive from here. I recommend to my friends all the time. Will was amazing to start my process here! More

Best customer service in London I have been to many dealership with all makes of cars but Courtesy Ford is a different experience. Friendly staff are always there to open a door and I have been to many dealership with all makes of cars but Courtesy Ford is a different experience. Friendly staff are always there to open a door and greet you with a smile and a warm greeting. The service is always quick and professional and the shuttles are always running to take you to work and pick you up when they are done. I honestly would not go anywhere else and I recommend Courtesy to all of my family, friends and colleagues. More