Courtenay Mazda

This is the best place to buy a vehicle - AWESOME! We drove up from Sidney BC to look at a few of the cars Courtenay Mazda had on their lot. We did not have an appointment as we were not quite sure wh We drove up from Sidney BC to look at a few of the cars Courtenay Mazda had on their lot. We did not have an appointment as we were not quite sure what time we would arrive. We had gotten some information from Gaye via email the day before. When we arrived, Gaye greeted us warmly, but had to rush off to another couple who had booked an appointment, but not before she made arrangements with Barry to assist us. We test drove a Mazda3 Sport with low profile wheels and a CX-5. I did not feel comfortable with the low profile car, so we tested out one without them. WOW. But, we wanted the first car that we drove as it had a few more options, so they looked into different tires that could be put on. We suggested just swapping the wheels from one car to the other, and PRESTO, it was done. Barry has a wonderful sense of humour, and he made us feel right at home and at ease. At no time was there any pressure put upon us which we have experienced at other dealerships. Barry was very patient with us when going over the options in the car - most of which we had never had before, and Barry, this one is for you -we are so, so pleased to be driving something from the 21st century. Thank you also to Zach for making such delicious popcorn. We definitely would recommend Courtenay Mazda if you are looking for a no hassle, no pressure, enjoyable car purchasing experience! Shelley and Gary More

A great experience for our family. We were looking for an (almost) new car for my Mom and Dad and worked with Gaye to find something that would fit for their needs. Gaye took the time We were looking for an (almost) new car for my Mom and Dad and worked with Gaye to find something that would fit for their needs. Gaye took the time to fully understand and appreciate the situation, to find out what would be important for both my parents and to find the right car for them. She kept in contact with us over a few weeks and kept us informed. When the timing was right, she made herself available to us. Gaye could have oversold us - she probably could have sold us a car with more bells and whistles on it than the Mazda 3 we bought, but I think she really understood the needs of her clients in NOT doing so! I felt she really listened to my parent's needs and respected them as customers. She worked hard to get them set up well with a new car (from this century!) . Also, thanks to the business staff who dealt with all the paperwork and finalized the deal - Corey and Chad were organized and efficient. It all went very smoothly. Thanks Courtenay Mazda for the great service! More

test drive a mazda 3 I went to look at a mazda3 at Courtenay Mazda last week. I was served by Barry a fairly new salesperson there. We went for a fun and exciting test dri I went to look at a mazda3 at Courtenay Mazda last week. I was served by Barry a fairly new salesperson there. We went for a fun and exciting test drive. He explained the differences of the competition and by far the Mazda is a much more superior vehicles the others. Even though I didn't buy that day I will definitely purchase from Barry in the next month. More

Great folks, excellent customer service! I was warmly welcomed by Gaye and Corey and felt like I had been invited into a family home rather than a car dealership. While I am not looking for I was warmly welcomed by Gaye and Corey and felt like I had been invited into a family home rather than a car dealership. While I am not looking for a replacement vehicle right now, I was curious about what Mazda has to offer. What they offer is a team that cares about each other, their business, and definitely their customers! I got the impression that Corey and his team would go way above and beyond to keep me happy as a customer. I have typically done most of my own routine vehicle maintenance over the years, but am not as keen on it as I once was. Gaye explained Courtenay Mazda's oil change program and I believe my vehicles will get the same care and attention to detail from the service department as if I had done the work myself. They inspire that kind of confidence! I am glad I dropped in and am looking forward to many more wonderful experiences with the great folks at Courtenay Mazda! More

Gaye's Detail and Customer Service is Top Notch! After working for a few months with Gaye to find the right car, we drove all the way from Victoria (past numerous other dealerships) just so we could After working for a few months with Gaye to find the right car, we drove all the way from Victoria (past numerous other dealerships) just so we could purchase from Courtenay Mazda. Gaye is responsive, honest, enthusiastic and patent with client requests and needs even AFTER the purchase. Also, Chad compliments her style with his rigorous knowledge of up-to-date financing options. A fantastic and efficient team you can trust! More

excellence in all aspects of purchasing my car I would like to express sincere gratitude to the staff of courtenay mazda who helped making my car purchase so easy and rewarding. A special thanks t I would like to express sincere gratitude to the staff of courtenay mazda who helped making my car purchase so easy and rewarding. A special thanks to David Sales who went above and beyond from beginning to end. He made certain every detail was in my best interest with professionalism and care not often seen in car sales men. From the negotiating to the often dry part of the paperwork to going over the entire car,the experience has quaranteed i as well as my husband life long mazda owners. Both andy and i thank courtenay mazda for all that they did and all that they do. We know we will have years of happy zoom zoom ahead of us. Thanks guys Sincerely Julie Davenport Andy Quant More

emergency visit I had a tire light come on and knowing that I needed to have it looked at I enquired about a dealer where I was at the time. I was directed to Mazda I had a tire light come on and knowing that I needed to have it looked at I enquired about a dealer where I was at the time. I was directed to Mazda in Courtenay and they took me in right away, used their computers to reset the car computer so I could continue on my way. Although I deal at another Mazda on the island, I would recommend the Courtenay dealer for anyone in that area. The people were friendly and courteous and fit me in ASAP. Thank you Courtenay Mazda for you help when I needed it. More

We bought a 2016 Mazda GT! Myself and my wife are having our first baby together and needed an SUV. Zach was excellent at being patient with us and our decision making process. Myself and my wife are having our first baby together and needed an SUV. Zach was excellent at being patient with us and our decision making process. His enthusiastic and 'high octane' personality made each visit a blast! The management team of Chad and Corey were helpful during 'negotiations' and overall we had an excellent experience. More

Superb Service - Bought the Mazda CX3 - Feeling Safe!! Coming back to Mazda was one of the best decisions ever. This entire team treated us with excellent service and confirmed the purchase we made was th Coming back to Mazda was one of the best decisions ever. This entire team treated us with excellent service and confirmed the purchase we made was the best choice for our needs. More

Couldn't have asked for better service!!!! Thanks Barry Great service!!!!Thanks for the experience .Barry explained things about the car very clearly.I thank you very much for the friendly and honest experi Great service!!!!Thanks for the experience .Barry explained things about the car very clearly.I thank you very much for the friendly and honest experience..Love my CX-5 GT More