Country Hills Toyota

BEST DEALERSHIP I was in the market for a new car. After visiting 2 other Nissan dealerships and 2 other Honda dealerships, I was finally able to get guided in the ri I was in the market for a new car. After visiting 2 other Nissan dealerships and 2 other Honda dealerships, I was finally able to get guided in the right direction at Country Hills Toyota. The whole team was very upbeat and helpful from the minute I walked into the showroom, specially ISAAC BITTU my product advisor. He helped me by reducing the price as well gave me remote starter and all those things that was required.This was my first time getting a new car and a very big moment for me, so all these little things mattered. He understood and were very accommodating to this. He explained absolutely everything to me in my buying process while being mindful of my very busy schedule. Thanks Country Hills Toyota and ISAAC BITTU, really appreciated the attention to detail! More

Best dealership in Calgary One of the best dealership in Calgary. I went to other dealership they give me a high price with no deals as well in dodge crow foot. I met is ISAAC One of the best dealership in Calgary. I went to other dealership they give me a high price with no deals as well in dodge crow foot. I met is ISAAC BITTU who reduce the price as well give me warranty plan,remote starter and so many things.ISAAC BITTU really beat the price of other dealers,smart working, helping,cooperative guy.Thanks once again. Keep it up. Regards AMIT DHAND 4037965051 Email address :amit_dhand2003@yahoo.com More

Horrible Service Centre and Management Horrible experience. Awful. Completely ripped off. I recently bought a used vehicle in March a Pontiac Vibe exact same engine as the Toyota Matrix. Lo Horrible experience. Awful. Completely ripped off. I recently bought a used vehicle in March a Pontiac Vibe exact same engine as the Toyota Matrix. Low mileage, great condition & took it in for an 55 point inspection & oil change. First when I arrived they didn't have my online appointment in their system when I had even received an email confirmation. I paid for the inspection & oil change. I took it back again the next day as they said I had a axel seal leak on the driver's side. This job cost me $275. They claimed the job had been done & fixed. They claimed the transmission fluid was topped up. I just took my vehicle in to another Toyota dealership where the exact same issue was discovered. Had I not taken my vehicle to another dealership this error of a job not done correctly or even at all, would not have been discovered. This could have caused long term damage. This has now lead to added costs to me. The seal they said they replaced is less than $20 I paid $275 over 90% "labour" for a job incompetently done. If done at all. When something isn't done a person should be entitled to a refund or since I'm paying another dealership to actually fix my car & fix their screwup they should be at a minimum offering to cover that cost. They didn't. Now I'm out $275 for a job that was not correctly done, if done at all. They tried to ask me to bring my vehicle back in to a place where a job wasn't even competently done in the first place. I said this was not a solution to rectify the issue as I did not hold confidence in their staff or work done. I said I did not feel comfortable with this at all. They have offered nothing else. Again at a minimum they should cover the cost at the other Toyota dealership for fixing their screwup! Nothing. I'm livid. I'm disappointed. I don't feel adequate steps were taken to resolve this issue. Don't go here. Pick a different Toyota dealership. Otherwise you may get ripped off for an incompetent job! More

Great Experience, Dan is the man I flew in to pick up my 4Runner that I basically purchased over the phone. Dan Fletcher was great to deal with, knowledgable on the vehicle and very p I flew in to pick up my 4Runner that I basically purchased over the phone. Dan Fletcher was great to deal with, knowledgable on the vehicle and very professional. I definatly felt like he had my best interest in mind throughout the whole transaction and he even came in on his day off to go over the vehicle and make sure ever detail was looked after. I travelled far to make this deal happen and so far it was worth every mile. More

beyond expectations In searching for my replacement vehicle I have been to 5 dealerships and I would rate them from those who prey upon the vulnerable to incompetent. Sta In searching for my replacement vehicle I have been to 5 dealerships and I would rate them from those who prey upon the vulnerable to incompetent. Starting with Tower Chrysler and finally ending up at Country Hills Toyota and it was like a breath of fresh air. I used to sell Volkswagen at a dealership in Victoria, which was an abusive experience. Most car sales people are con artists looking for their next mark. So, at Country Hills it has been the exact opposite. They did everything their ads claim: fill my needs with reasonable prices and getting me financed. I have been treated with respect and in no way high pressured. The financing people suggested an alternate vehicle which better suited my needs and lowered my payment and the car was newer with fewer kms. I mean that's as good as it gets folks. The sales rep was very considerate. Excellent job all around. Very professional. More

Worst service ever had.. The worst management.. Hii guys I was at this dealership last week to inquire on a new 2016 corrola and the sales guy helped me he told me some offers about financing. He as Hii guys I was at this dealership last week to inquire on a new 2016 corrola and the sales guy helped me he told me some offers about financing. He asked me to get my credit check which I did I gave him my IDs later he asked me to put some deposit on the vechile. I told him that I am not sure if I wanted to buy it for sure or not. He said don't worry if u don't wanted to go ahead we will give u your money back the sameday I found a better deal at other toyota dealership and I called sales rep that I don't want to go ahead he said no problem my refund will be ready in a week. So I was at this dealership this eve and the sales rep I was dealing with he is gone to India without letting anyone know about my case. So I called their sales Manager he was first so rude and he said he won't refund my money at anycost . He said why I was gone at someother dealership because I was gone to look for better deal he said I lost my deposit. I told him I am buying the same car from other Toyota deller. I asked them at the time deposit so many times that if it is refundable or not and they said yes sir don't worry. These guys giving me so hard time .. A part of it they refuse to give me my documents back. Please guys if u planning to buy a car think before you go to this dealership. I love Toyota but I guess management at this location is worst. At the last I told this guy that I will go online and I will write the review and he is like sure no problem at all.. Management here at country hill Toyota is making Toyota down... More

Did not like this dealership at all! I went in for an appointment made significantly in advance; when I arrived at the dealership, they didn't have a shuttle available for me to get me ho I went in for an appointment made significantly in advance; when I arrived at the dealership, they didn't have a shuttle available for me to get me home (even though I asked for a Shuttle months prior). I was asked to arrange my own ride home and also asked to arrange a ride back to the dealership to pick up my car without an apology. They took longer then they quoted me and when I came back to get my vehicle it was dirty (from the repair) on the inside and hadn't been washed on the outside. I have gone to Charlesglen Toyota several times and my car was always clean when they were done with it. I will not be returning to this dealership! Horrible customer service and lack of quality! More

Twice Bitten Went to look for a Tacoma - high pressure price tactics, with the salesman wanting to push the deal without actually listening to what I wanted. 2 Went to look for a Tacoma - high pressure price tactics, with the salesman wanting to push the deal without actually listening to what I wanted. 2nd time (just last week) went to look at the new Tundra and once again got max MSRP xx; that this was the actual price and dealer was not able to offer anything less. Then add insult to injury he offered 2000 for a trade in truck whose blackbook value was 10K, and in fact CharleGlen Toyota offered 7K for same truck and gave me great deal on a Crewmax that I bought on the spot with Remote starter thrown in. These guys are unprofessional slime-xxxxx Stay Away More

Waste of our Time We were looking at a new Toyota and felt our time was wasted visiting Country Hills Toyota. After investigating dealer invoice pricing for the vehicl We were looking at a new Toyota and felt our time was wasted visiting Country Hills Toyota. After investigating dealer invoice pricing for the vehicle we were interested in, we were contacted by one of their sales reps who promised to sell us the vehicle at dealer cost if we'd stop in to see him. We stopped by with the intention of making a deal, however started to feel a little insulted when he continually went back to the MSRP on Toyota's website referring to it as their cost. Regardless, we called the bluff and made an offer that was, from our research, very close to their cost on the vehicle. It was rejected (as expected) and we were pitched the "we are the biggest dealer" spiel and told they would beat any other price. We left. A few days later we were contacted again saying there were new promotions and this time they'd give us a great deal. We went again, not expecting too much, and knew immediately it was a waste of time when once again he went back to the MSRP on Toyota's website. This time we gave them an actual offer we had since received from another dealer and ask them how they could beat it as they claimed they would. No response other than "make us an offer". We offered the same price with a couple hundred dollars of accessories thrown in and were rejected without even a counter proposal. Don't waste your time with the gimmicky sales tricks at Country Hills... There are far better Toyota dealers in Calgary! More

Brand New Sienna with Awesome Experience This showroom are too awesome with big lounge and cafe parlor. Also all guys are too helpful. Specially i thankful to Rahul, Amir and Mr. Lakha. Thank This showroom are too awesome with big lounge and cafe parlor. Also all guys are too helpful. Specially i thankful to Rahul, Amir and Mr. Lakha. Thanks a lot guys to gave me best deal in Alberta and service. Thanks a lot Umang Vyas More