Coquitlam Chrysler
Coquitlam, BC
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230 Reviews of Coquitlam Chrysler
Had to go back x3 each time spending 1.5-2hrs and at the end Dealership was recommended to us by our mechanic.Most people complain about sales personnel but our sales guy was Daryl and he was great.We purchased Dealership was recommended to us by our mechanic.Most people complain about sales personnel but our sales guy was Daryl and he was great.We purchased a 70 thousand dollar truck and got called back in x 3 to redo or straighten the paperwork that in my personal opinion should have been basic knowledge and requirement in sales. Six months later we noticed that we were being double charged ie. double car payments and when I inquired I was told that cancellation of original loan never went thru??Meaning dealership never double checked that fax has gone though cancelling original loan they did for us....When I went into the dealership today, a different account person;bleach blonde middle aged lady was there very arrogant and insulting.She attempted to lay guilt trip out on me "you should ensure funds in the account" instead accepting that they could have done better job in ensuring cancellation has taken place on the initial loan and they could improve their process..... As of right this minute I am still be on the phone personally(about 50 min hold) to stop them from withdrawing the money that they already took via RBC. Horrible experience!Very stressful. More
great staff. all if them. What a great guy Alli is. I have dealt with Alli previously. Great salesman. He worked hard at getting my vehicle right. The whole staff was a pleasur What a great guy Alli is. I have dealt with Alli previously. Great salesman. He worked hard at getting my vehicle right. The whole staff was a pleasure to deal with. Thanks again guys. You all rock. I will recommend you guys. More
Avoid this Dealership, no better than a shady Used Car Lot Over a year ago I purchased a Used 2011 Jeep Patriot from Coquitlam Chrysler and it was a horrible decision right off the bat. Moments after signing t Over a year ago I purchased a Used 2011 Jeep Patriot from Coquitlam Chrysler and it was a horrible decision right off the bat. Moments after signing the papers, I learned that the jeep had no spare key and no floor matts (not even carpet ones). I was "generously" offered to purchase them "at cost" which I thought was pretty pathetic considering I just spent 20 grand on a vehicle. 2 weeks later my oil change light came on, and I took it to an independent oil change business and the tech said "oh wow, looks like your oil has been changed in 10 thousand km", not what I want to hear especially since Coquitlam Chrysler showed me a service record claiming the changed the oil. To top it off I was bold face lied to about my warranty coverage, this has come up twice already and came up again today! It was not a misunderstanding, it was a calculated lie to get me to purchase a USELESS warranty! What a nightmare experience, if I wouldn't let my mother buy a car from somewhere then I recommend you don't either! More
Great shopping expereince Sometimes car shopping can be a frustrating and madding experience. NOT for this review. This past week we went into Coquitlam Chrysler to check out t Sometimes car shopping can be a frustrating and madding experience. NOT for this review. This past week we went into Coquitlam Chrysler to check out the Dodge Journey. We were greeted by Ali who took us around to show us some models sitting on his lot. Ali was personable, very knowledgeable about the product, polite and a refreshing "surprise" to other salespeople I have had to deal with. There were a few issues as there always is, (not price related) , so my wife and I were then introduced to the sales manager Stephane. He as well was concerned, not necessarily about making a sale, but that we were able to find a car 100% that suited our needs and that we were happy with the choices presented to us. Bottom line here, we found the car were looking for and between Ali and Stephane, they made the sale happen. This was a truly pleasant car shopping experience and I would highly recommend this dealership and especially Ali and Stephane to deal with. More
Terrific sales person Peter Kim, Wow a great sales person. He was so energetic and willingly to look to find what we were looking for. He went above and beyond what most Peter Kim, Wow a great sales person. He was so energetic and willingly to look to find what we were looking for. He went above and beyond what most sales people will do. His company should make sure he is treated well. Peter put us the customer first. First searching the lots from top to bottom and reassuring us that a deal could be made for what we were looking for. That did happen! Then he even came in on his day off to make sure the deal finished out as a top notch sale. The gas tank was full, the car was washed and very clean, the insurance was done there in our pickup time. This deal ended in success I believe because Peter Kim went all out for us the customer. Way to Go, Peter! We would recommend him to anyone looking for a great deal and top notch service. Very Happy Customers :) More
Abuse of trust I met a charming fellow, that ensured me my old rims would work with my new vehicle. May 1, 2015 will stick out for me, as one that saw me buy what I I met a charming fellow, that ensured me my old rims would work with my new vehicle. May 1, 2015 will stick out for me, as one that saw me buy what I hope is my last Dodge Caravan. I agreed to a lower trade in value, based on my existing spare rims working and was told "you will be taken care of"......I most certainly was in having my trust and business abused. It is surprisiing in this day and age of brand equity awareness, that conduct would be accepted like this. I came back when it was time to change my tires and voila...... they do not work. I saw the service manager and took the contract out of the envelope (good move salesman), to see he had put a line through this notation....no initial of course. I have tryed to get some satisfaction, only to have them try to sell me another vehicle and repeatedly pass the buck. Not impressed. More
My new Ram 1500 Ali helped me through 4 visits to select the appropriate vehicle, explaining all the options for the different trim levels. He showed genuine concern Ali helped me through 4 visits to select the appropriate vehicle, explaining all the options for the different trim levels. He showed genuine concern for our needs and great patience in answering questions that I'm sure he's heard many times. We went to buy a used pickup but came away with a beautiful new one for not much extra. Kelly helped us get the best deal possible with all available discounts. Go and see them, you'll be glad you did! More
Great Service Ali did a great job helping us find two vehicles in a short time frame. Very understanding when our pick up time kept changing. Would recommend him. Ali did a great job helping us find two vehicles in a short time frame. Very understanding when our pick up time kept changing. Would recommend him. More
Great service We bought a new Jeep. Ali was great. We brought out 5 year old with us and he entertained him as well. Buy you next car here!!! We bought a new Jeep. Ali was great. We brought out 5 year old with us and he entertained him as well. Buy you next car here!!! More
Matt Sagheb rocks !! Best dealership they were so helpful and went above and beyond to find a car that met my budget ! Matt from sales was amazing !!! theres a reason he's Best dealership they were so helpful and went above and beyond to find a car that met my budget ! Matt from sales was amazing !!! theres a reason he's the top salesman of the month l!! All the staff were amazing thank you for my 2016 Jeep Cherokee you guys rock wouldn't have gone anywhere else !!! You guys rock !! More