Concept Ford

Excellence service with customer. Quick reply. Good management. Good services. Fast services Great team Good communication. Quick reply. Good management. Good services. Fast services Great team Good communication. More

Hammad Mohammad was very helpful . we liked his service. He has very good communication skills . We appreciate has service we liked his service. He has very good communication skills . We appreciate has service More

Concept Fords staff were courteous, kind, and customer oriented Tania, and Bislama are excellent representatives of the company. A difficult job was handled by the mechanics, and the result was satisfacto oriented Tania, and Bislama are excellent representatives of the company. A difficult job was handled by the mechanics, and the result was satisfactory. Thank you for a job well done. More

Very happy with their prompt and courteous manner. However,and I have not said anything about it,the hubcaps were damaged when I had my tires put on. I discovered it to late. However,and I have not said anything about it,the hubcaps were damaged when I had my tires put on. I discovered it to late. More

Great service, great people very friendly n always willing to help . They always come n tell you what they r doing to your car n how much longer they will be. I live in Brampton but i come to George willing to help . They always come n tell you what they r doing to your car n how much longer they will be. I live in Brampton but i come to Georgetown because of the better service here More

Small town service. ..we live in Brampton and prefer the service we get at the Georgetown dealer. ..we live in Brampton and prefer the service we get at the Georgetown dealer. More

Totally unhappy with how my service and pricing was handled. Asked to check my defrost as heat was coming out the vents. Price was $145.00 for the diagnostic. Part had to be ordered 7 to 10 days before handled. Asked to check my defrost as heat was coming out the vents. Price was $145.00 for the diagnostic. Part had to be ordered 7 to 10 days before arrival. Will be charged again for labor when part arrives for install. Second charge was for another diagnostic as my wiper blades would come on in the off position. Charge $145.00. Wiper blade motor needs replacing. Motor not available with no estimate of availability. Total cost $290.00 plus tax. Charged two hours of labor for both issues. This is just another money maker by Ford. I would expect these cots should go against the parts being installed. Let me know if I am not understanding this. I would be more than happy to discuss further with management. Looking forward to your reply. More

Went in for a recall. The recall was quickly done. Everyone was friendly and what else was checked. Overall a positive experience. The recall was quickly done. Everyone was friendly and what else was checked. Overall a positive experience. More

Service was very friendly and efficient. They were on time and explained any concerns and solved issue. They were on time and explained any concerns and solved issue. More

Concept Ford Georgetown is the only place I take my Escape. The service team is always great and explain in detail on what my vehicle needs or doesn’t need. Thanks for the peace of mind Concept Ford Ge Escape. The service team is always great and explain in detail on what my vehicle needs or doesn’t need. Thanks for the peace of mind Concept Ford Georgetown and keep up the Great Work. Sincerely Alison More