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Clarington Kia

Bowmanville, ON

2.7
17 Reviews

17 Spicer Square

Bowmanville, ON

L1C 5M2

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Showing 17 reviews

February 27, 2025

Underhanded staff, especially the general manager. If the owner of Clarington Kia can see this, please invest some money in to training your GM as to how customers should be treated. He's costing you More

by Concerned Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
GM Adam, Janice, Gavin, Benji
Feb 27, 2025 -

Clarington Kia responded

Hi Jenna. Thanks for the review. As per our call, you did not purchase the vehicle last friday when you were at our store. You wanted to look at other vehicles at other stores and did not leave a deposit or sign a Bill of sale to purchase the nissan pathfinder. We then raised the price of the vehicle as it was still available for purchase. The price we had advertised last friday when you were in the store is no longer available. We are sorry you did not move forward at that time. We wish you well in finding a vehicle in your price range.

Feb 27, 2025 -

Concerned Customer responded

Your methods are completely underhanded. Do what you will with your pricing, but seeing a vehicle on Friday night as the store closed and notifying your salesman (Gavin) on Saturday (the next day) I would move forward with the deal he quoted should not warrant the response " we are putting it up for auction and will let you know. It could sell for thousands more." And what do you know, it didn't sell. As per Adam the GM you recieved an offer for 24 thousand which was LESS then I was going to pay. Again, If anything good comes from this, I hope the owner can see this review and invest money into creating better employees, especially general managers. I have spent some time tonight reading the dealerships reviews and there seems to be an overwhelming amount of unsatisfied customers that have dealt directly with the GM. Again, his lack of professionalism is costing you business

February 20, 2025

I have recently acquired a new Sportage from Gavin and Janice at Clarington Kia. Initially, they appeared to be exceedingly amicable and accommodating. I observed that numerous items were not as advertis More

by nadine928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gavin Mckeown
Feb 20, 2025 -

Clarington Kia responded

Hi Nadine! Thanks for the review. We met our obligations as per the bill of sale which was to "tint front windows (dark as legal possible)". When you showed up you expressed the windows weren't dark enough so we obliged by trying to tint them darker with you agreed to sign off a waiver indicating you understood this. After this you came back and wanted all the windows tinted darker which was an additional cost. You declined to get this done. We apologize we did not meet your expectations but we did meet the agreement as per the original bill of sale. We hope you enjoy your sportage. Thank you!

November 19, 2024

Do not buy or get your vehicle serviced at this Location. There is hidden costs and the service is full of mistakes. They promise everything but deliver a very poor service and advise. More

by Will
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
service adviser
September 23, 2024

My husband found a used SUV he liked and they brought it the house for a test drive. While here a price was agreed upon. Later to be changed when they got back to the dealership. Of course it went up. My hu More

by Christinequigley_07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
It was not the sales associate that was the problem
March 02, 2024

By far the best Kia dealership I’ve been to! Unfortunately had to have my car towed to another Kia recently & it just stultified why this one is amazing! They go above & beyond for their custo More

by amanda_
Recommend Dealer
Yes
Employees Worked With
Service
January 24, 2024

Would recommend buying here. This was my first time purchasing a new vehicle and the staff was all very helpful, professional and friendly. More

by Rob
Recommend Dealer
Yes
Employees Worked With
Eric Maltais, Samira Karimi
October 25, 2023

I recently asked Mike and Jonathan at Clarington Kia to cancel a new vehicle purchase order for personal reasons. They could not have been more gracious or understanding. I recommend Clarington Kia to a More

by paterson1970mr
Recommend Dealer
Yes
Employees Worked With
Mike and Jonathan
May 25, 2023

In August 2022 I bought a car from Karl Zaman I was o k with it More

by grandmamcgarvey1
Recommend Dealer
No
Employees Worked With
Karl zaman
March 21, 2023

I would recommend Karl Zaman he made car buying fun again Nice and easy process More

by threeamigos
Recommend Dealer
Yes
Employees Worked With
Karl Zaman
May 28, 2022

Highly recommend seeing Karl Zaman ! ! Amazing service he made it easy And quick ! Fabulous job ! More

by Morgan p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Zaman
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