City Ford

Excellent The service personal were wonderful, very professional and attentive. I had my 2017 F-150 at the dealership I bought it from , for a no start problem The service personal were wonderful, very professional and attentive. I had my 2017 F-150 at the dealership I bought it from , for a no start problem after sitting for 2 days. They said it was fixed but it wasn't. I took it over to City Ford and Jeff and Dan listened to my story and assured me they would get it fixed.After 3 days of diagnosing ,many phone calls from Jeff who kept me loop of what was going on ,they called and said it was ready. Dan explained to me what had happened and how they fixed it. It is still FIXED. More

Shout out to City Ford After 19 months, City Ford has still not been able to successfully install a working remote starter in my new vehicle. They're actually at this point After 19 months, City Ford has still not been able to successfully install a working remote starter in my new vehicle. They're actually at this point offering me money to go get it done elsewhere. Amazing! They'll be hearing even more from me in the coming months, as this little old lady will not put up with being jerked around. If you're thinking of buying from City Ford, do some research first. And watch out for all the fake reviews that they put up to get their ratings up. They are a 2 point something on this site for a reason, not the 4 point something on the Google account. FAKE FAKE FAKE I'm watching you City Ford More

Thank you! Thank you! I just purchased my 3rd vehicle! I love my new Escape! And thank you for the gift - a remote starter! You guys are amazing! Thanks Steve for all your I just purchased my 3rd vehicle! I love my new Escape! And thank you for the gift - a remote starter! You guys are amazing! Thanks Steve for all your help! More

Amazing Service From the minute we walked in to get our new vehicle, until the moment we left we were treated like we were part of the family. Not pushy, not lying, t From the minute we walked in to get our new vehicle, until the moment we left we were treated like we were part of the family. Not pushy, not lying, took the time to find our perfect vehicle and we are really happy. We visited a few dealerships, and we found the old pushy ways of doing business, at City Ford we had to think about it overnight, so they let us drive the vehicle for the night, and came back the next day and bought it. Everybody else was pushing us to buy now but we cannot do that. I HIGHLY HIGHLY RECOMMEND CITY FORD. GO THERE BEFORE ANYWHERE ELSE!! More

They are the biggest scammers and liers This dealer ship should not even be aloud to stay open. They sold us a new vehicle then a few days later when we come to get it they had sold it to an This dealer ship should not even be aloud to stay open. They sold us a new vehicle then a few days later when we come to get it they had sold it to another customer. Even know we had all the papers signed and we even had the serial number of it. They are scammers. Then they said they ordered a new one from factory and we never did see that either. Ryan in new sales is lazy fat xxx. All he did when we asked him to explain the papers he sat up against the wall and never moved. Very unprofessional and should not have a job that goes for pat in new sales as well. More

Great and easy time getting a new car I needed a car and was looking into getting something new. Curtis Andrews took took step and gave me something he thought what was the best choice wit I needed a car and was looking into getting something new. Curtis Andrews took took step and gave me something he thought what was the best choice with the information I gave him. Both city ford and Curtis Andrews were understanding and willing to help out in any way. More

Professional service by Tara Hill I phoned city ford at 8 AM Friday morning and talked to a service advisor name Tara Hill. I advised her that I was having issues with my new 2016 for I phoned city ford at 8 AM Friday morning and talked to a service advisor name Tara Hill. I advised her that I was having issues with my new 2016 ford F1 50 and I was heading out of town for the weekend that afternoon. She was very professional very courteous and understood my dilemma. She was able to get my truck in For service and was able fix my truck with great speed and proficiency. Throughout the entire process she was professional had a constant smile on her face and made my visit a very enjoyable visit. I would highly recommend the service in the service department and for Tara Hill for going over and above. Thank you Tim More

I won't go there again I have bought 3 new vehicles from city ford over the last 3yrs, and after the latest one I bought, I will not go back. Nothing but b.s. this time. Abs I have bought 3 new vehicles from city ford over the last 3yrs, and after the latest one I bought, I will not go back. Nothing but b.s. this time. Absolutely nothing about my latest experience there was positive. Not the salesman, and not the financing. If I could return my vehicle and go somewhere else I would. I'd recommend being a salesman yourself, so you can read through their answers better than I did. Then, I get a call from the salesman asking me to change my review, so I asked him, what did you think I was going to say? And he tried blaming everyone else for what happened, then tried the sympathy card, "but all of my other sales were perfect, this will really effect my paycheck" so just more of the same. If either one of my other 2 vehicle purchases had gone like this one there never would have been a third. More

Hermes temraz worst used car dealer ever Hermes temraz is horrible came out friendly at first but after when we wanted to think about it he started to get angry the reason we were upset is th Hermes temraz is horrible came out friendly at first but after when we wanted to think about it he started to get angry the reason we were upset is that the dealership said they would match us 2 thousand if we put down 5 thousand when doing the calculations for the price and everything there two thousand was not there i inquired and was told there manager is getting the two thousand ready but he wanted us to sign the bill of sale i also noticed that the five thousand i was putting down in cash on the car was there was 1000 dallars missing and when i asked him about that he told me that any cash being put down a portion goes to administration fees i told him that was to much money and said we would like to think about it a little more hermes temraz began to yell at us that we wasted his time he got into the mustang that he tried to sell us and drove off like a maniac to park it almost hitting my wife while driving by if you decide to give this terrible dealership business beware of this used car sales man hermes temraz horible More

Used car experience I came in looking for a SUV and ended up with a car which I like. My sales guy, Curtis Andrews was really easy going no pressure which was great. Like I came in looking for a SUV and ended up with a car which I like. My sales guy, Curtis Andrews was really easy going no pressure which was great. Liked the way he sold. But overall quite disappointed in the service. When I came in to pick up my car, it wasn't washed, I had asked when I bought it to have the city ford sticker removed, wasn't done so had to come back for that. Little things but nice to have them done when you pick up your new Car. I didn't notice while doing the test drive as there was no need to really turn the ac or heat on. Once I started driving it more noticed that there was a smoke smell in the vents. I thought it would go away if i left the windows open but after a month it hadn't. Called Curtis who was very slow at getting back to me. Asked him what to do and he told me there was a treatment that could be done and he would find out the cost. I said this should have been done when I got it. So he said he would book me in to get it done. Didn't call me the days was supposed to. I texted him he said Thursday and was very short and not very helpful. So Thursday came around i ended up having a migraine that day so couldn't make it it. He said no problem. There was no follow up to this conversation so I was frustrated. Finally I went for an oil change and had asked them to change my cabin air filter. It was DISCUSTING! Had never been changed! I assumed that the dealership would have done all of these changes as they do an inspection but apparently that wasn't. Also the engine air filter looked like it had never been changed either. Texted Curtis with a picture of this 4 days ago. No response. He said he wanted to be my go to car guy, but I would not recommend him. More