City Ford

Poor service I have taken my 2018 F150 there a few times to get repaired and always comes back with more things wrong . It is not good that they are not open Satur I have taken my 2018 F150 there a few times to get repaired and always comes back with more things wrong . It is not good that they are not open Saturday. This last time I asked to have whining noise in the engine troubleshot and they said they couldn’t hear it. They did an update with the block heater cord and replaced front diff bearings. Got the truck back drove back to Fort McMurray then the whining noise still there, cruise control front collision sensor not working and now makes a funny noise when starting the truck. Never going back there. Wish the sales rep worked for another dealer as he is the best to deal with More

Mo Denny is an amazing salesman. He found me the perfect vehicle, exactly what I was looking for. I was a little nervous about buying a new vehicle, but Mo made me feel comfortable through the whole proces vehicle, exactly what I was looking for. I was a little nervous about buying a new vehicle, but Mo made me feel comfortable through the whole process and it was so easy! Mo, thank you so much, you’re the best 😊 More

Tim is absolutely a jem! I traded in my old car for a sweet, top of the line car. Tim did everything plus more to get me in the vehicle I wanted. Excellent customer service a I traded in my old car for a sweet, top of the line car. Tim did everything plus more to get me in the vehicle I wanted. Excellent customer service and experience. I will never go anywhere else. City Ford rocks! More

New car replacement I knew Kyle through his daughter and he brought me in knowing I had car troubles and going to school and he got me a great deal! I knew Kyle through his daughter and he brought me in knowing I had car troubles and going to school and he got me a great deal! More

Tim Always Delvers I’ve purchased two vehicles from Tim and I can’t say enough about his excellent service both during and after a sale! When he says he’s going to take I’ve purchased two vehicles from Tim and I can’t say enough about his excellent service both during and after a sale! When he says he’s going to take care of you, he means it! I recommended him to my boyfriend who must have tested 8 trucks between ford and another make. He decided on the Ford F-350 because he loved the truck but he also respected how Tim and Manager AJ worked for the sale! Don’t go anywhere else but City Ford and ask for my guy, Tim! More

Best experience Kyle has given me everything that I had asked for hassle free and very friendly guy will be returning to city ford in the future Kyle has given me everything that I had asked for hassle free and very friendly guy will be returning to city ford in the future More

Amazing Best guy to deal with hands down! Amazing experience! Got me what I wanted at the price I wanted. He treated me with respect. Highly recommend Best guy to deal with hands down! Amazing experience! Got me what I wanted at the price I wanted. He treated me with respect. Highly recommend More

Service left me stranded I dropped off my truck this morning for repairs under warranty, parts were preordered and they knew what had to be done. I told them before I left I w I dropped off my truck this morning for repairs under warranty, parts were preordered and they knew what had to be done. I told them before I left I would need to be picked up at 3:15 but no one showed up. When I called the service department I believe Shane was his name hung up on me the first time saying they have a new phone system then put me on hold for twenty minutes the second. I asked him to send a ride so I could pickup my vehicle and he said my vehicle would not be done today and they don’t give rides to the south side. I told him I was stranded and required a loaner or a ride he more or less said I was out of luck. I will not ever recommend City Ford to anyone, they don’t care about wArranty customers because they make no money. Terrible service!!!!! Worst I ever experienced!! More

Exceptional City Ford is a great dealership all the staff were very friendly and made me feel at ease.Duane my Salesman was very knowledgeable and just a great gu City Ford is a great dealership all the staff were very friendly and made me feel at ease.Duane my Salesman was very knowledgeable and just a great guy. I would recommend him to anyone looking to purchase a vehicle. More

Professional, Friendly, Stress free This is our second vehicle in 6 months that we have purchased from City Ford. Our salesman Duane has met and exceeded our expectations both times. I h This is our second vehicle in 6 months that we have purchased from City Ford. Our salesman Duane has met and exceeded our expectations both times. I have no reservations recommending City Ford and it's staff! More