City Ford

Matt kept his eyes open for a reasonably priced Mustang convertible for me. He called me immediately and put a lot of effort in ensuring it was clean and safe to drive. Thank you, Matt. convertible for me. He called me immediately and put a lot of effort in ensuring it was clean and safe to drive. Thank you, Matt. More

We had bought many vehicles off Max Jomha for years, we are very happy with his honesty, assistance and dedication. We recommend City Ford, your treated like family, you wont go wrong, ask for Max, he goe are very happy with his honesty, assistance and dedication. We recommend City Ford, your treated like family, you wont go wrong, ask for Max, he goes above and beyond to help you get what you’re looking for. More

Easily the worst experience I’ve had anywhere in my life. I bought a 2020 Escape in July. It starts off with me trading in my 2016 fiesta for $5000, they told me that’s all it was worth because it needed new I bought a 2020 Escape in July. It starts off with me trading in my 2016 fiesta for $5000, they told me that’s all it was worth because it needed new tires and brakes. The fiesta was in great shape with only 44,000km on it. They then listed it for $14,000 🙃 I traded up to an Escape as I am currently now 7 months pregnant and we needed a larger vehicle to accommodate our growing family. After seeing signs posted all over the entire lot saying 0% financing I was told I was unable to receive it because the vehicle was already slightly discounted- which I’m not sure if that is true or not. 5 days after driving my escape off the lot I was driving on the highway and tried to pass a vehicle when “low oil pressure” warning popped up and cut all acceleration and kicked me in to low power mode. At that point I had to brake and pull back into my lane to narrowly avoid getting hit by oncoming traffic. After I had pulled over and turned the vehicle off and back on the warning was gone. We got home safe and I brought the vehicle in for repairs to city ford that week. They were unable to offer me shuttle service as the south side of Edmonton was “too far”. I was also not offered a loaner vehicle despite me only having the vehicle for about a week. They called that afternoon asking to keep the vehicle overnight and I had to call the sales associate and ask to be given a loaner while the repairs were completed. They replaced the oil pressure sensor which makes me believe they did not even test drive the vehicle a) beforehand to figure out the issue and b) afterwards to make sure it was safe to drive. I picked up the vehicle as they called and said it was fixed - on the drive home I had the exact same issue. I called the dealership several times trying to speak to a manager, sent the guy who sold me the car several texts all of which were ignored. When I finally spoke to a manager they didn’t give two xxxxs that I had been sold a faulty vehicle and told me to take it up with the manufacturer. I had then decided to switch dealerships for the repair of my vehicle as city ford had no interest in helping me. My vehicle has been deemed unsafe to drive which I feel was extremely negligent on city fords behalf to give me back a vehicle in that state. It has been at another lot for 17 days as the parts they *think* they need to fix it are only from the US and out of stock. So now I am 7 months pregnant - without my vehicle or any kind of ETA on when it will be fixed. I will be reporting this to AMVIC and CAMVAP next week and could not be more unimpressed with city ford. DO NOT BUY FROM CITY FORD. More

Matt Halabi was the best salesman iv ever dealt with, he worked hard for me to get the price I wanted for my trade and we got the sale done because it. Knows his trucks and his lot, very smooth experience, worked hard for me to get the price I wanted for my trade and we got the sale done because it. Knows his trucks and his lot, very smooth experience, no hidden fees costs he was very upfront, I would recommend you give him a call if you need a Ford More

I bought a F 350 tremor from Kyle Needham from out of Province I knew exactly what I wanted and he delivered process was quick easy friendly service from the get go. Price was better then any other deale Province I knew exactly what I wanted and he delivered process was quick easy friendly service from the get go. Price was better then any other dealers. I would recommend a purchase from this place anytime again in the near future. Thanks again Kyle ! More

I purchased a brand new Ford Explorer from City Ford, best service and great customer service, Hermes Temraz helped me each step of the way by helping me get out of my old vehicle and into a brand new Ex best service and great customer service, Hermes Temraz helped me each step of the way by helping me get out of my old vehicle and into a brand new Explorer. I give him 5 stars cause of his professionalism and great service of work thank you Hermes. More

Tim helped me today with the purchase of my Hyundai Santa Fe. He was very nice and knowledgeable. He gave us our space too look around & became available when we needed his help! Was very funny, and a genuin Fe. He was very nice and knowledgeable. He gave us our space too look around & became available when we needed his help! Was very funny, and a genuine guy. More

Thank you to Jennifer in service and tech Eric. After dealing with Kentwood ford and having 4 clutch replacements in the last 4 years and sherwood ford and them doing nothing, they actually listened to w dealing with Kentwood ford and having 4 clutch replacements in the last 4 years and sherwood ford and them doing nothing, they actually listened to what I was telling them. WheI had to have my computer system completely replaced and I just had the 5th clutch replacement but because the tech actually took the time to go through the car, he actually found a leak at the valve cover that the previous dealerships didn't find, probably because they weren't looking. I have never gotten such good service from a dealership and really hope this is the last time the car has to go back in. Thank you city ford for actually going above and beyond to actually take the time to diagnose the car. More

Excellent experience Tim; is a unique individual that put you at ease immediately. He made my wife and I buying a truck a lot of fun . He had the perfect blend of seriousn Tim; is a unique individual that put you at ease immediately. He made my wife and I buying a truck a lot of fun . He had the perfect blend of seriousness and fun which made buying a vehicle pleasant . Something I never thought I would say. He is a high energy individual that is knowledgeable about the ford product line and will get all your questions asked . Oh and he has nice hair. More than his manger has anyway .lol More

Fast service , nice package , no hidden fees straightforward. Sales person sent me an email to follow up few days after I purchased the car. When need another car definitely will go back to them straightforward. Sales person sent me an email to follow up few days after I purchased the car. When need another car definitely will go back to them. More