City Buick Chevrolet Cadillac GMC Ltd.

Totally satisfied Service was great. Reasonable wait time. Staff was very attentive and pleasant to deal with. I was assured the problem could be fixed and so far ev Service was great. Reasonable wait time. Staff was very attentive and pleasant to deal with. I was assured the problem could be fixed and so far everything is fine. More

Service advisor. I had a service advisor today that I had never dealt with before. The one I had always used for the past number of years was no longer there. I found I had a service advisor today that I had never dealt with before. The one I had always used for the past number of years was no longer there. I found this new fellow - Kiefer - to be equally great. Efficient and polite and explained everything to me clearly. More

Excellent customer service I was truly happy to experience a very comfortable and friendly atmosphere and welcoming. It was my first visit to this location and did not expect th I was truly happy to experience a very comfortable and friendly atmosphere and welcoming. It was my first visit to this location and did not expect the kind of treatment I received. I had heard some negative things about City but my experience was excellent from my phone call to book my appointment to meeting my Service Consultant Kiefer Robinson. He was very helpful and professionally polite. He provided sufficient information and displayed a respectful care to ensure I was comfortable while I waited. More

Excellent service. Bought and service my car since 2012 and I see the same excelled service and friendly stuff like the first day. I will recoment this dealership to my Bought and service my car since 2012 and I see the same excelled service and friendly stuff like the first day. I will recoment this dealership to my friends. More

I enjoy going to this dealership. The consultants are honest My car was making weird noses while in motion needed services also needed a rental to get to work on time . I had levy little time to spare needed an My car was making weird noses while in motion needed services also needed a rental to get to work on time . I had levy little time to spare needed an honest and thorough evaluation n quote More

Xcellent service I attended the dealership this morning because my battery died in this freezing cold. I called in this morning and got a 1400 hr appointment, I got th I attended the dealership this morning because my battery died in this freezing cold. I called in this morning and got a 1400 hr appointment, I got there early, 1230. They were able to take me right in and diagnosed the issue. I was in and out in about 1 hour! More

My engine light is on and bring it here to fix. First time to this location and very impress for the fast and good service. Thank you. Well recommended for sure I will always come back. First time to this location and very impress for the fast and good service. Thank you. Well recommended for sure I will always come back. More

I bough there 6 new 350 trucks 5 off them give me problem 5 off my new trucks it's given problems the dealer always find excuses to Bill for repairs that should be under the warranty the trucks have from 2 5 off my new trucks it's given problems the dealer always find excuses to Bill for repairs that should be under the warranty the trucks have from 20 thousand km to 40 thousand km. Still wearing for my second keys that I never got place a call and a tex message email requestion still waiting for the pass year. My corvette in the 5 month whit 3500 km fuel pump want I had to tow it there still waiting for reimbursement. In tell today it's been over a year. Went I was buying the truck everything was great . After that f... everything. Got the sale ' f... . More

Warranty work for rattle in door panel - unfixed I had a rattle in the front door panel of my 2017 Cadillac ATS that I asked to have looked at. Dealership diagnosed and witnessed the rattle (i.e. it I had a rattle in the front door panel of my 2017 Cadillac ATS that I asked to have looked at. Dealership diagnosed and witnessed the rattle (i.e. it exists) but their fix was unsuccessful, and the rattle still exists. This is now the 4th time I’ve tried to have Cadillac fix the problem in this supposedly luxury car (3 times at another dealership, first time at City) but they’ve not been able to resolve the problem. Extremely frustrating and time-consuming experiences mean that I’d recommend future customers look at other luxury brands if they want a quiet, luxury vehicle. Cadillac isn’t of the same quality as it used to be decades ago. The service advisor was friendly and understanding, so that’s the one positive. More

Very unhappy The issue of my vehicle is not fixed and I don’t think they really fixed it because it’s under warranty I will never go back to this dealership ever a The issue of my vehicle is not fixed and I don’t think they really fixed it because it’s under warranty I will never go back to this dealership ever again... More