City Buick Chevrolet Cadillac GMC Ltd.

Longer than usual wait I booked an 830 am app't for AC check and fix horn. Expected maybe 3 to 4 hours and it was 8 hours. Plus way to much for 2 horns $532 with labor 2hou I booked an 830 am app't for AC check and fix horn. Expected maybe 3 to 4 hours and it was 8 hours. Plus way to much for 2 horns $532 with labor 2hours. Pricey I feel, and have been there many, many times over the years. This is also the third time AC has leaked off, with no leaks ever found. More

Quick and efficient My car was stalling and brought it into the dealership. The service rep was very helpful and I had it back that same day. Great service. My car was stalling and brought it into the dealership. The service rep was very helpful and I had it back that same day. Great service. More

Great customer concern and service as usual. I went in for my first visit to store my winter tires. The service consultant Angelo Guerriero showed me around the entire operation and made me feel I went in for my first visit to store my winter tires. The service consultant Angelo Guerriero showed me around the entire operation and made me feel like a new family member. I had been using another local dealer since 2008 and switched when I heard Angelo had relocated to City. More

Painless Recall Went in for a Recall Notice and as usual it was painless. The service was friendly and fast. When I got the vehicle back it ran like a top. Faruk Went in for a Recall Notice and as usual it was painless. The service was friendly and fast. When I got the vehicle back it ran like a top. Faruk Khan greeted me and kept me informed. He did an excellent job. Ken Wood entertained me with the new and used car line up while I waited for my shuttle home. The shuttle driver who picked me up from home, when we were at the dealership kindly drove my vehicle to the front door of the service dept. for me. Best Regards, Painless More

Great service Always very professional and complete experience with the service recieved from this dealership over a long period of time. Keep up the good.work you Always very professional and complete experience with the service recieved from this dealership over a long period of time. Keep up the good.work you are always dependable. More

Disappointing The entire experience was bad. The diagnosis of the car was incorrect. They suggested work be done that GM has discontinued the parts so the work co The entire experience was bad. The diagnosis of the car was incorrect. They suggested work be done that GM has discontinued the parts so the work could not be done. They broke a valve stem on a tire while changing to summer tires and them tried to charge me. Do not bring your car to this service centre. More

Quick, reliable service Dropped off my car this morning for a scheduled tire change (snow tires) and added an oil change onto that when I got there. They offered me an overal Dropped off my car this morning for a scheduled tire change (snow tires) and added an oil change onto that when I got there. They offered me an overall inspection with that and were very prompt. I was in and out in less than an hour and received great customer service with a woman, I believe her name is Alexis. Knowing I don’t have to return for another service visit for a while because they were accommodating is great! They offer breakfast for those who wish to eat while they wait which is also great. Overall a good experience :) More

Great customer service and satisfaction and work completed at a reasonable time. Friendly staff that explain to you the status of your vehicle and let you know ahead of time and satisfaction and work completed at a reasonable time. Friendly staff that explain to you the status of your vehicle and let you know ahead of time if a service is due on your vehicle. More

Fast lane oil change Friendly service that is quick through and efficient Car is always returned cleaned The service report of the vehicle inspection keeps me informed Friendly service that is quick through and efficient Car is always returned cleaned The service report of the vehicle inspection keeps me informed as how to plan for future upcoming service work and peace of mind as to the vehicles current condition More

Great customer service Car in for a safety recall. All phone calls professional. Service coordinator on site was excellent. Appointment on time. Also, there is a small can Car in for a safety recall. All phone calls professional. Service coordinator on site was excellent. Appointment on time. Also, there is a small canteen while one waits. No need to walk a few blocks to other cafe. More