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Chilliwack Volkswagen
Chilliwack, BC
756 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 22, 2015
Jesse is amazing Jesse helped me get my dream. My dream was to get a Jetta. Which I now have thanks to Jesse and Chilliwack volkswagen. He helped so much. Helped me fi Jesse helped me get my dream. My dream was to get a Jetta. Which I now have thanks to Jesse and Chilliwack volkswagen. He helped so much. Helped me figuer out the car to price. He even helped me with filling everything out because I didn't know what to do. Everyone was so friendly and were great. Thank you Chilliwack and Jesse for making my dream come true. I will tell everyone I know to come to you guys More
by Kylie
Employees Worked With
Augest Braun
January 22, 2015
Inital buying exp was pleasant, not so much thereafter Bought a used 2010. Our initial buying experience was pleasant however that quickly changed when going into the dealership to sign paperwork. The indi Bought a used 2010. Our initial buying experience was pleasant however that quickly changed when going into the dealership to sign paperwork. The individual in finance was rude and offensive in many ways and not willing to apologize; we actually had to deal with another finance person. Had to go back to the dealership 4 times to provide many of the needed documents needed to close the sale that should have been taken care of in the beginning. Given the hours of operation and our work schedule, we weren't unable to make it down to the dealership right away. We made arrangements to leave work early and made it in on Monday. Within this time, we received numerous text messages threatening "if we can't get this done there is no funding the car comes back unfortunately that's the end result if I can't get this submitted tomorrow" in my opinion, all documents should have been acquired and ready the day we bought the car, To add to the dissatisfaction, when we picked up our new car it was dirty and hadn't been detailed. The car also has MANY problematic issues from defective intermitted wiper sensor to not starting at random times. Dash sensor lights coming on for no reason, clutch issues, the list goes on. After a meeting with the sales manager listing all the problems that are arising with our new purchase, I was told our car would be going into service "tomorrow" to address these problems and I would receive a call from the service manager. After making arrangements to have the car that day, unfortunately, I did not receive any correspondence from the sales manager or dealership until 3 days later despite voicemails and text messages. Once speaking to the sales manager, he questioned why I was requesting to have the car brought to service; he said a safety inspection was done on the car and there shouldn't be any problems. I thought the same myself. I was disappointed to hear the dealership wouldn't get me to fix the problems until 3.5 weeks after the initial purchase of the car! My appointment is today, hoping the experience is far better than previous and we can leave satisfied and get that warm fuzzy feeling back of buying a new car.To be continued... More
by Shy Family
January 16, 2015
Awesome experience Everyone was so friendly and informative. They clearly explained all details and gave me lots of options I would highly recommend the Chilliwack Volk Everyone was so friendly and informative. They clearly explained all details and gave me lots of options I would highly recommend the Chilliwack Volkswagen 10/10 More
by Erink
Employees Worked With
Augest Braun
January 12, 2015
Best Ever It started from the first contact I had with Amanda. She summarized my needs and presented me with the best vehicle that fit my request. The dealershi It started from the first contact I had with Amanda. She summarized my needs and presented me with the best vehicle that fit my request. The dealership was great with an open and fun atmosphere. I had intended to buy a new car but not that day but I enjoyed myself so much and the price was right that I felt that they deserved the sale. I like shopping locally especially when the people you work with make it a great experience. Thanks Ken More
by KenK
Employees Worked With
Stefani Baron
January 06, 2015
First vehicle service Recently had my vehicle serviced here. Had a fantastic experience and would go nowhere else. Did not purchase car here, but followed my salesperson he Recently had my vehicle serviced here. Had a fantastic experience and would go nowhere else. Did not purchase car here, but followed my salesperson here, and very glad I did. More
by El Jefe
January 06, 2015
Great atmosphere Came to the dealership to look for a new vehicle. Overall, staff were fantastic. Very personable and listened to what it was I was looking for. In th Came to the dealership to look for a new vehicle. Overall, staff were fantastic. Very personable and listened to what it was I was looking for. In the end I ended up with a vehicle I feel in the end I will be happy with for many years. More
by jennr
Employees Worked With
Stefani Baron
December 31, 2014
No Pressure - Exceptional from start to finish Ask for Jesse!. No matter where you live in the lower mainland it's worth the drive out to Chilliwack. I visited 2 other dealerships close to DT Va Ask for Jesse!. No matter where you live in the lower mainland it's worth the drive out to Chilliwack. I visited 2 other dealerships close to DT Vancouver and spoke to a lot of people on the phone. Jesse was extremely helpful and informative and provided me with the info I needed to make my decision. After how patient and helpful he has been I have no hesitation to give him an all around 5 star rating and recommend him too anyone I know. Buying a car started off quite stressful due to pushy salesmen and complicated with so many vehicle options. Both of those things vanished once I was being helped by the right person. :) Highly recommend. More
by Andreak
December 29, 2014
Stress Free Shopping I was in the market for a new, more efficient vehicle and Jesse was there to help me through the process! He was very informative, helpful and never p I was in the market for a new, more efficient vehicle and Jesse was there to help me through the process! He was very informative, helpful and never pushed to make the sale! He made sure to meet all my needs before I finalized everything. Being new to the car buying world, he made it extremely easy to get what I wanted without the stress. I will definitely be going back for all my future car needs! More
by Egodlien
December 23, 2014
good buying bought 2 vehicals this year. A volkswagon jetta and a ram 1500, good experience all around, the employees are friendly and good to work with. bought 2 vehicals this year. A volkswagon jetta and a ram 1500, good experience all around, the employees are friendly and good to work with. More
by tebe
Employees Worked With
Augest Braun
December 23, 2014
Great service and acceptional price Jesse was extremely helpful and never pushed me to buy. Overall it was a great experience and I would easily recommend Chilliwak VW to anyone. Jesse was extremely helpful and never pushed me to buy. Overall it was a great experience and I would easily recommend Chilliwak VW to anyone. More
by Bradley
