Chilliwack Volkswagen

Great experience! John and Chris were very pleasant to deal with, Chris bent over backwards to ensure we were happy with our trade in and new purchase. John and Chris were very pleasant to deal with, Chris bent over backwards to ensure we were happy with our trade in and new purchase. More

Best Customer Service! By far, the best customer service I have ever received at any car dealership! My car salesman John Fanner went above and beyond! He was very helpful a By far, the best customer service I have ever received at any car dealership! My car salesman John Fanner went above and beyond! He was very helpful and knew exactly what I wanted in a vehicle! My mind on a VW model changed about 3 times until John found 'the vehicle', I love it! I definitely recommend Chilliwack Volkswagen, very personable and friendly !! More

the staff was unpresidented. above and beyond expectations Can't say enough about this dealership and especially the salesman Dylan I had the pleasure of dealing with. They provided every bit of information ab Can't say enough about this dealership and especially the salesman Dylan I had the pleasure of dealing with. They provided every bit of information about the car and bent over backwards to get me precisely what I wanted. It was in all honesty the best overall purchasing experience I have ever had and will be back again for my next Vw. Will be spreading the word to friends and family. 5 stars !!! Also Chris was amazing too as well as the rest of the staff. Did I mention they bought me a fantastic lunch and taxied me around to the bank!!! Above and beyond almost doesn't do the level of service justice. More

Volkswagen Golf All the experience at chilliwack vw was great and I love my new car. However, when the car delivered to me, the "new car" has other people's name on All the experience at chilliwack vw was great and I love my new car. However, when the car delivered to me, the "new car" has other people's name on Bluetooth. I was told it was drivers name from other dealership. ( chilliwack didn't have it on stock.) They shouldn't have connected their phone to the someone's new car. More

Excellent Care and Service I was on a road trip to 100 Mile House and experienced car trouble outside of Hope, BC on my 2013 GTI. I contacted VW Roadside Assistance and they ha I was on a road trip to 100 Mile House and experienced car trouble outside of Hope, BC on my 2013 GTI. I contacted VW Roadside Assistance and they had a tow truck to us in less than 30 minutes. We were towed to Chilliwack VW and it was 4pm on a Friday. I was traveling with my son to attend a Grand Opening of a RCMP Detachment and I thought our plans were about to be scrubbed. Evan Delmonico, the Service Manager, came to our rescue by providing a loaner vehicle for us to continue our road trip. The Grand Opening was a great success and the local community turned out. My son and I dropped back into Chilliwack VW on Monday morning (we were on our way home to Victoria). Evan told us the fuel pump needed to be replaced. He said keep the loaner until your car is ready. The car was ready on Wednesday. I write this review to express my gratitude to Evan and the crew at Chilliwak VW who looked after us. A potential disaster of a weekend was avoided and a pleasantly surprising service experience occurred. Kudos to Evan and Chilliwack VW!!! More

Great Buying Experience! I had a great experience purchasing a new car from Volkswagen Chilliwack. I worked with John who was very professional and knowledgeable about the Vol I had a great experience purchasing a new car from Volkswagen Chilliwack. I worked with John who was very professional and knowledgeable about the Volkswagen line. More

Typical Used Car Sales Selling cars is a rewarding job that helps put food on a lot of peoples tables but I couldn't do. There is a stigma attached to it that was clearly ev Selling cars is a rewarding job that helps put food on a lot of peoples tables but I couldn't do. There is a stigma attached to it that was clearly evident in our salesperson.....relentless and unknowledgeable. The finance department was no better. Yes they were able to get us in the vehicle we wanted and drove it away that day but that doesn't mean everything was completed. It took an additional three days of emails and phone calls to complete the sale..... The only positives that we came out from the experience with was dealing with the manager and the administrator. He offered a fair price that didn't require any haggling and she was friendly and always offered a smile and a drink. More

Went in for a hubcap came out with a Touareg Visited the dealership to activate our VW credit cards (from the emissions ordeal). Was looking at the Tiguans 'just because' one day I might like one Visited the dealership to activate our VW credit cards (from the emissions ordeal). Was looking at the Tiguans 'just because' one day I might like one. Really wish those came in diesel. Saw the beautiful used Touareg on the lot. My dream vehicle. Went back in to order a hubcap for my 06 Jetta. That's when Dylan (who had been showing me the Tiguans) and Bill approached us to speak about the Touareg. Urged me to take it for a test drive. Of course I objected but they were persuasive. I drove it to Abbotsford and back. Immediately drove home to 'make' my husband drive it. Such a great vehicle. We knew then that it was the vehicle for us. More

Very helpful and available vendor My experience at Chilliwack Volkswagen was really good. Mr John Fanner was really helpful and professional. He answered all my questions with great My experience at Chilliwack Volkswagen was really good. Mr John Fanner was really helpful and professional. He answered all my questions with great expertise while paying attention to the fine details of my personal tastes and needs. John was very instrumental in finalizing a deal with which I could feel thoroughly satisfied. More

A Great Experience Yesterday, I purchased a 2016 beetle convertible from Chilliwack Volkswagen. My experience was professional and smooth from start to finish. My sale Yesterday, I purchased a 2016 beetle convertible from Chilliwack Volkswagen. My experience was professional and smooth from start to finish. My sales person John Fanner was personable and professional. The whole process, went smoothly and I drove off the lot with a beautiful car. Thank you. More