
Chilliwack Volkswagen
Chilliwack, BC
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Above and beyond! A+ What more could you ask for? They drove all the way out to Burnaby to pick us up Sent pleasant and informative emails about the car we were in What more could you ask for? They drove all the way out to Burnaby to pick us up Sent pleasant and informative emails about the car we were interested in so we arrived for our test drive informed Amazing demonstration of the features and options, super fun test drive on windy country roads, our conversations and banter with Gordon felt natural and authentic, like chatting with an old friend who knows about cars versus being told what’s up by a salesperson, everyone gave plenty of time and space for us to come to the decision to buy the used car (versus a new one), and then came through with an amazing financial payment plan so we could take the car home! (Freshly washed and vacuumed with a full tank of fuel, of course!) We were there for hours, but never felt uncomfortable, hurried, worried or like we were under foot. All staff members were positive and clearly enjoying their workdays. The dealership has great energy and we were happy to support it. More
Great customer service My wife and I went to the dealership looking to purchase a Tiguan. We were helped by Ryan and had an amazing experience. From the start everyone was e My wife and I went to the dealership looking to purchase a Tiguan. We were helped by Ryan and had an amazing experience. From the start everyone was extremely friendly and that never stopped. Ryan helped us out with our vehicle choice making sure we were getting the right vehicle for what we wanted. Before the test drive Ryan went over the vehicles many quality of life improvements, designs, and safety features. He definitely knows his stuff. We went for a test drive on a route that would show us the road features that the Tiguan has. Ryan went through the different driving settings and how they would change the feel and steering of the vehicle. At no point was Ryan pushy, he did the odd pitch but we never felt pressured which made the overall experience even better. After negotiating and taking a few days to think about it, we are extremely happy that we dealt with Ryan. We would definitely recommend going to him for your next vehicle. More
Good times Had a ln excellent time dealing with this dealership. People where friendly and negotiated hard to get me the best deal for my purchase. Knowlagble Had a ln excellent time dealing with this dealership. People where friendly and negotiated hard to get me the best deal for my purchase. Knowlagble of there product and very helpful. More
No Sales Pressure and the Car we wanted Came in looking for a lightly used car and Ryan was great as he walked us through the options. He immediately respected our budget and we left with th Came in looking for a lightly used car and Ryan was great as he walked us through the options. He immediately respected our budget and we left with the right car for us. More
Best sales man ever Working with this young man maybe the best anyone could ask for. He is smart witty know what he is talking about and isn't afraid to ask a question if Working with this young man maybe the best anyone could ask for. He is smart witty know what he is talking about and isn't afraid to ask a question if he is unsure about the answer. Very polite and respectful to everyone around him it was a truly amazing and exciting experience to work with this sales man and I got a amazing deal on a wonderful car. I would recommend this gentleman to anyone who is interested in getting a car or truck thank you very much Aaron Mark T More
Wonderful Aaron was incredibly helpful and knowledgeable with helping me and my father find the best car for our situation. Very easy to talk to and answered al Aaron was incredibly helpful and knowledgeable with helping me and my father find the best car for our situation. Very easy to talk to and answered all our questions and concerns More
Great deal on a sweet car! I arrived with a trade in and a pretty strict budget. Ryan and Chris were great and made it work for me. Before I left Ryan set up my iPhone and gav I arrived with a trade in and a pretty strict budget. Ryan and Chris were great and made it work for me. Before I left Ryan set up my iPhone and gave me a run through of the car’s features. I am very happy with my new-to-me car. More
Deal with confidence Ryan found the car we were looking for at the right mileage and quickly. Deal was straightforward and Ryan was helpful, met us on a Sunday etc. Glad w Ryan found the car we were looking for at the right mileage and quickly. Deal was straightforward and Ryan was helpful, met us on a Sunday etc. Glad we did business here. More
Great customer experience! Excellent customer service and follow up. Ryan is patient in the car selection process even after multiple test drives. Ryan was very informative and Excellent customer service and follow up. Ryan is patient in the car selection process even after multiple test drives. Ryan was very informative and low pressure. More
Excellent caring communication Just a phone call and my needs were met. I upgraded and was taken care of with expedience and excellent care. Thank you to Chris Preston and Ryan McCl Just a phone call and my needs were met. I upgraded and was taken care of with expedience and excellent care. Thank you to Chris Preston and Ryan McClary More