Carter's GM North Shore

Dead battery My 2014 Buick Encore wouldn't start but I received a boost and brought to the dealership Saturday night. I received a phone call first thing Monday mo My 2014 Buick Encore wouldn't start but I received a boost and brought to the dealership Saturday night. I received a phone call first thing Monday morning, and everything was taken care of by 2:30 that afternoon. Just needed a new battery. They checked everything and replaced my battery. I appreciate that were able to take care of everything so fast and didn't make the service epic. Highly recommend. Honest, fast and great service More

Best service in North Vancouver. Honest, reliable. This is the best dealership in North Vancouver. They are honest with repairs that need to be done not just replacing parts that are not worn. I respec This is the best dealership in North Vancouver. They are honest with repairs that need to be done not just replacing parts that are not worn. I respect their Customer Service people for there knowledge and commitment of the service you receive and the amount of time they spend with explaining what is wrong with the vehicle and the cost of repair, most of all it's done right the first time. Why wouldn't trust my safety or anyones on the roads because of poor service, it just wouldn't happen. More

New Volt after 14 Years excellent Oldsmobile Alero service A large service bill was coming up on the 2004 Oldsmobile Alero and the idea of going Hybrid with a new Volt. Plus the scrap-it program and a very goo A large service bill was coming up on the 2004 Oldsmobile Alero and the idea of going Hybrid with a new Volt. Plus the scrap-it program and a very good deal on the new car seaNinoled the purchase! Still have not fueled up the Volt and am enjoying the smooth, quiet ride every day. More

Onstar says problem with tire on my CTS. My wife goes in and car gets checked to find two nails in the tire. Tire fixed and car cleaned and she was safely on her way. Much appreciated. My wife goes in and car gets checked to find two nails in the tire. Tire fixed and car cleaned and she was safely on her way. Much appreciated. More

Truck was not serviced prior to delivery. I bought a used Ram 3500 pickup which was advertised three weeks before it was available to purchase. Finally, when it was pronounced ready to go, I I bought a used Ram 3500 pickup which was advertised three weeks before it was available to purchase. Finally, when it was pronounced ready to go, I purchased it. The oil looked as if it had been changed, leaving a dirty filter because it appeared clean with streaks of dirty oil mixed. At home I checked the air filter and fuel filter. Both were in terrible shape. I assume that neither filter had ever been changed since the truck was new--50,000 kms. I bought this truck from a dealership with a good reputation. The lack of concern for providing me with a well-serviced product can be found at any used car lot on Kingsway. This is not how Mr. Carter earned the reputation of this dealership. On a positive note, the salesman provided good service and responded to calls promptly and I am happy with the deal we made. More

Great service! Even though they were extremely busy, they managed to service my car within 24 hours. I appreciated that a lot. And overall, it was really a great, re Even though they were extremely busy, they managed to service my car within 24 hours. I appreciated that a lot. And overall, it was really a great, reliable and friendly service. Thank you so much! More

Everything explained before any work was done. The service was explained and then I was given a call to tell me exactly what was needed and the cost. The shuttle service was very handy. The service was explained and then I was given a call to tell me exactly what was needed and the cost. The shuttle service was very handy. More

Malibu Everything was perfect, Ninno Decotiis was very professional and very friendly. The service was really fast and professional. I was very happy. I lik Everything was perfect, Ninno Decotiis was very professional and very friendly. The service was really fast and professional. I was very happy. I like my new car More

Very professional and helpful Service staff person was efficient, friendly, helpful and worked hard to get things done quickly. All of the service staff at Carter GM in North Van Service staff person was efficient, friendly, helpful and worked hard to get things done quickly. All of the service staff at Carter GM in North Van have been excellent More

Truck shopping Lawrence is a friendly straight talking salesperson. No nonsense. Listened to what I wanted and found the right vehicle. Yuri his sales mangafer als Lawrence is a friendly straight talking salesperson. No nonsense. Listened to what I wanted and found the right vehicle. Yuri his sales mangafer also low key and easy to deal with. More