Carling Mazda
Ottawa, ON
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Wonderful - relaxed experience and very supportive team! I was very hesitant to go to a dealership to purchase a vehicle but this team made me feel so welcome and comfortable. They were incredibly transparen I was very hesitant to go to a dealership to purchase a vehicle but this team made me feel so welcome and comfortable. They were incredibly transparent with the pricing which helped me feel like I wasn’t being taken advantage of for them to have a higher profit. They took their time to explain all of the charges to me and did not rush me into making a decision at all. I would highly recommend this dealership to everyone, but especially those who are buying their first car! More
Great Dealership for Sale and Service Purchased my CX-7 and replacement CX-5 from this dealership. I went to others in the city and was xxxxxx around. So took the best offer from the oth Purchased my CX-7 and replacement CX-5 from this dealership. I went to others in the city and was xxxxxx around. So took the best offer from the other Mazda dealership to Carling Mazda and they beat it. The turbo engine in my CX-7 blew 2x and I wasn't happy with the Mazda Canada response of "too bad" but Carling Mazda gave me a good deal on my CX-5 replacement. I have my cars serviced at Carling Mazda and find them to be honest, reputable, and quality work. I trust this dealership for both sales and service. More
Fantastic buying experience I bought a new car here in 2015, dealt with Sam in sales. He was very knowledgeable about the new features of the car as well as car specs salesmen u I bought a new car here in 2015, dealt with Sam in sales. He was very knowledgeable about the new features of the car as well as car specs salesmen usually don't bother with. More
Over the Top Great Service! Both the Sales Person (Jessie) and the Finance Manager (Jamie) were great. Jessie treats everyone as his most important customer and Jaime was factual Both the Sales Person (Jessie) and the Finance Manager (Jamie) were great. Jessie treats everyone as his most important customer and Jaime was factual and relaxed, no pressure at all. I will be recommending Carling Mazda to anyone looking for a new or new to them vehicle! Short story of my purchase: I was buying an off brand used vehicle that needed a few things before I was satisfied purchasing it. Jessie took care of everything as though I had spent six times as much on the purchase! Also while going through the finance process, Jaime answered all of my questions concisely and wasn't pushy when I said no to some of the options. Whether you're in the market for used or new I'd recommend making at least one stop here! More
Worst experience ever Do not go here. The price I was quoted in writing got jacked up by 500 bucks who else can pull this crap ? They didn’t even fix my bumper or install Do not go here. The price I was quoted in writing got jacked up by 500 bucks who else can pull this crap ? They didn’t even fix my bumper or install properly after waiting 4 days .. for an hours work ... really ?? More
Super Service Carling Mazda has the best sales and service department in the city. Just over a year ago I bought a car from Doug, and here I am in the future contin Carling Mazda has the best sales and service department in the city. Just over a year ago I bought a car from Doug, and here I am in the future continuing to come back because the service department is just as good as the sales. Al and Blair have been great to me on both my visits. Would definitely recommend them. More
Very friendly folks!! I have had my car for one year now and LOVE it! It had it’s checkup last fall and will be coming in again shortly for it’s spring checkup. Looking fo I have had my car for one year now and LOVE it! It had it’s checkup last fall and will be coming in again shortly for it’s spring checkup. Looking forward to seeing the folks in the shop again. More
The price won I visited 2 dealers in town before going to Carling Mazda. Although they were only able to beat the price by a small amount I had a totally different I visited 2 dealers in town before going to Carling Mazda. Although they were only able to beat the price by a small amount I had a totally different experience with Mac. There was no back and fourth on pricing, and the manager Nick came out and gave me his best price with no haggling needed. More
All-around great experience! Bought a Mazda3 from Carling and got a terrific deal! There was no pressure or hassle, and the finance office was a breeze. Also get my service done Bought a Mazda3 from Carling and got a terrific deal! There was no pressure or hassle, and the finance office was a breeze. Also get my service done and Al, Helene, and Jim are great!! More
Poor Customer Service After a recent incident that resulted in extremely poor customer service and lost winter tires, I will no longer be returning or recommending this loc After a recent incident that resulted in extremely poor customer service and lost winter tires, I will no longer be returning or recommending this location. However, Al at this location is amazing. If it wasn't for him I would've stopped coming here years ago. I love my CX5 and I would recommend this car to anyone. More
