Car Nation Canada Direct

Seriously bad customer service, highly not recommended. Got the time to inspect a car when reached person was not available and no one else could show the car. Waited for the sales person to come back and Got the time to inspect a car when reached person was not available and no one else could show the car. Waited for the sales person to come back and when he came back rather coming to us he started chatting with his colleagues. When we approached him he handed us over the keys and disappeared. As we didn’t like the car we handed over the keys back and asked about a car parked in next spot. When he told me the price I just said that it seems like higher than market price and sales person rather trying to explain me why it is priced higher than market started telling me that you have no clue about that car and you should not even looking at and left us there with a comment that go on web and if you find a better price of same model I will give it to you. Based on that challenge I sent him a same model car from another dealer and he said ok I will talk to my manager. The sales person was rude and unprofessional highly not recommended. More

DO NOT BUY A CAR FROM HERE..AWFUL CUSTOMER SERVICE. As soon as you agree to buy a car they couldn't care about you at all. soon as you agree to buy a car they couldn't care about you at all. More

I was dealing with a different dealership then met Kyle at car nation! Kyle was great and no pressure and found me a car i loved and completed the deal and drove away in 2 days! at car nation! Kyle was great and no pressure and found me a car i loved and completed the deal and drove away in 2 days! More

We’re pleased with the car we found at the Burlington Car Nation lot. Michael was very patient and accommodating throughout the process. As seniors our plan was to trade in our two vehicles in order to upgra Nation lot. Michael was very patient and accommodating throughout the process. As seniors our plan was to trade in our two vehicles in order to upgrade to one newer car. We were offered fair trade-in value and felt good about our purchase. Thank you Michael! Emma and Ron B. More

I love my new car! The team, Debbie, Kim and Sylwia were amazing and made my car buying experience so very pleasurable!! 2016 Tiguan. COVID taken very seriously amazing and made my car buying experience so very pleasurable!! 2016 Tiguan. COVID taken very seriously More

Didn't end up buying a car there I went there because of the info found on autotrader.ca - the price was competitive, and I liked the model (Toyota Sienna). I also like the no-haggle I went there because of the info found on autotrader.ca - the price was competitive, and I liked the model (Toyota Sienna). I also like the no-haggle pricing. I ended up buying a car elsewhere. There was a shudder with the brakes at high speed. They said it was some rust, and said they had their service guy look, and the rotors needed a little machining. I wanted them to do that before I agreed to purchase, but they said their policy was to not do that - in case I backed out and the car sat on the lot and they had wasted their time. They did say they'd put that work directly into the 'bill of purchase'. However, I wanted them to do it before agreeing to buy. So in the end, we parted ways. But their sales rep and manager were polite and courteous. I would try them again in the future perhaps with a different vehicle. It just turned out we couldn't agree on this one issue for this car. More

I am very, very happy with my new car, the attention was perfect everything was incredible with the service !! Thank you very much Massy and Kim ☺️ perfect everything was incredible with the service !! Thank you very much Massy and Kim ☺️ More

Very happy! We had a great experience. Sunil was very helpful and went above and beyond for us. Joe took great care of us with respect to financing. We had a great experience. Sunil was very helpful and went above and beyond for us. Joe took great care of us with respect to financing. More

Amazing customer service dealing with Nick and Rob for our last 2 vehicles. Very easy to work with and we highly recommend them! Robert worked very hard for us to get us into the vehicle we wanted. our last 2 vehicles. Very easy to work with and we highly recommend them! Robert worked very hard for us to get us into the vehicle we wanted. More

Friendly, helpful and empathetic Kim was fantastic to deal with. Our salesman was polite and courteous, but Kim really went out of her way to make the experience of buying our 2016 Q Kim was fantastic to deal with. Our salesman was polite and courteous, but Kim really went out of her way to make the experience of buying our 2016 QX60 painless. She found the best financing rate and tackled all my concerns with ease. Thanks Kim. James Green Oakville, Ontario More