Car Nation Canada Direct
Burlington, ON
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481 Reviews of Car Nation Canada Direct
Great First Time Experience I just purchased my first vehicle from Car Nation Canada Direct and it was a great experience. Our salesman was Harold Miller and he was fantastic to I just purchased my first vehicle from Car Nation Canada Direct and it was a great experience. Our salesman was Harold Miller and he was fantastic to deal with. There was no pressure and he let us go at our own pace. Russ in the Detail Department was also great and our car looked brand new when we picked it up. I would definitely recommend Car Nation to anyone looking to purchase a previously owned vehicle. More
Salesman I am taking the time to acknowledge my salesman Evan Bartlett. The poor guy worked very hard to find me the right vehicle. As a rule I don’t often tru I am taking the time to acknowledge my salesman Evan Bartlett. The poor guy worked very hard to find me the right vehicle. As a rule I don’t often trust car salesman but Evan is genuine, not pushy , and extremely knowledgeable with every car I test drove . I have been searching around for about a year and every other dealership constantly badgered me. Evan was very patient and he is the reason I bought the vehicle. I would highly recommend him, in fact I already have. What a gem of a salesman I have found . More
GREAT PLACE TO BUY A CAR! My salesperson Massy was phenomenal. He took his time showing me the car and was patient throughout the whole experience. I changed my mind a couple t My salesperson Massy was phenomenal. He took his time showing me the car and was patient throughout the whole experience. I changed my mind a couple times and he was more than happy to show me other options. He made buying a car a wonderful experience. I would highly reccomend this dealership. More
Great experience We had a great experience buying our Lexus at Car Nation. Harold Miller was awesome. He was friendly, helpful and knowledgeable. We would definitely r We had a great experience buying our Lexus at Car Nation. Harold Miller was awesome. He was friendly, helpful and knowledgeable. We would definitely recommend buying from Harold. More
Very Happy I,m very happy with time Patrick along with Elise took to get me into a car in my budget. Patrick was very helpful on helping set up the bluetooth I,m very happy with time Patrick along with Elise took to get me into a car in my budget. Patrick was very helpful on helping set up the bluetooth in my car .. More
First car Evan Bartlett was great. I had to replace my parents 2005 Sebring and was dreading it. Being female I was dreading the slick approach and worried abou Evan Bartlett was great. I had to replace my parents 2005 Sebring and was dreading it. Being female I was dreading the slick approach and worried about being taken in but Evan was great. I was not treated like an idiot and he gave me lots of info with which to base my decision on. I came in for follow up and he was very supportive. Thank you to Evan! More
Consistent Good Service Over the Years Second vehicle purchase at Car Nation. Nearly all my vehicle servicing is done there as well. Staff are courteous and friendly, and attentive to nee Second vehicle purchase at Car Nation. Nearly all my vehicle servicing is done there as well. Staff are courteous and friendly, and attentive to needs. They may not always be able to deliver on every "ask" but they will always manage to find a solution. Do your research, know your needs, then visit Car Nation and don't be afraid to ask questions. I've taken this approach and I've been very satisfied. Special shout out to Michael Mercadante, Amar and Mike Pinto. More
Thieves I thought these people were among the best until they contrived a method to steal from the poorest people, the ones that go to places like CarNation, I thought these people were among the best until they contrived a method to steal from the poorest people, the ones that go to places like CarNation, poor people like me. The people that need help. They stole money from me and now small claims court is the only option. They will not return my calls or even tell me why they took the money. By the way, in addition to stealing money, the extended warranty is a scam, no one, other than CarNation will honor it and they don't!!! They also said twice they would detail my new purchase, to remove the vomit on the back seat and floor...they didn't. Had to pay more money . I am really hurt by the lies and scams, I never thought they were like this. My blinders are off. Yes, you are thieves and to anyone who wants 100% proof, leave an email and I will show you. See you in court thieving CarNation. More
!!!Complete Waste of a day; Complete waste of time!!! Was looking to get another vehicle and Patrick had initiated contact with us then had to deal with Karen in finance. Received a better interest rate Was looking to get another vehicle and Patrick had initiated contact with us then had to deal with Karen in finance. Received a better interest rate than before of 6.9% (can provide picture of said contract stating the 6.9%) which we were happy about. So that at least wasn’t too bad. However we had spent our whole day at this dealership with a 2.5 year old and my 8 month old son and now seeing it was all a complete waste of time. At first things seemed good with respect to communication and customer service but we were sorely wrong because the communication or lack thereof was extremely poor. They (both individuals) say they would get back to you with answers but NEVER do. It was excuse after excuses and we grew tired of constant excuses with no absolutely no action. Should you want your day wasted then this dealership is for you. Otherwise don’t bother with this place or st least not with the two individuals mentioned above. Had I have been able to provide a minus score I would have provided an extremely low low star score. I’m rating a 3 out of 5 stars for friendliness because when they wanted something from you, they are friendly. Not so friendly after we had left and not so friendly after refusing “extended warranty”. ADDITION: Elise had called to speak with me after submitting the above review to provide me with what seemed to be a very generic corporate apology and when asking what she can do to change the above disappointment, I had stated that prior to writing Karen off, we had left with her an inquiry on an Audi Q5. Elise had happily volunteered to jump in and take over where we had left off with Karen. I was told that because the finance manager (Peter) was not in the day I had called, that I would get a call back the very next day. True to her word, she did get back to me the very next day, but telling me something completely different than when we were all there. NOW, NOT ONLY do they want money down, the interest rate is 10.9% Definitely a HARD PASS My review still stands and if anything I’m more perturbed. More
Nice and Good dealer He's so helping person, very respectful,.i will recommend Evan Bartlett to my friends or family to bring more buyer or friends to have and make a very He's so helping person, very respectful,.i will recommend Evan Bartlett to my friends or family to bring more buyer or friends to have and make a very nice and awesome deal with him.. Like us!we had a very very good deal with him and we really appreciated it. More